Jessica Goodale
Jessica Goodale at Southern Acura Newport News

Jessica Goodale | Page 4

Assistant Service Manager

Southern Acura Newport News

12501 Jefferson Ave
Newport News, VA 23602

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4.9
181 Reviews
4.9

181 Reviews

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181 Reviews of Jessica Goodale

April 01, 2026

Dealership Rating
Employee Rating

The service I received was above customer service just excellent performance and outstanding customer care , workmanship was a job well done More

by simbrown51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 02, 2026

Southern Acura Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 27, 2026

Dealership Rating
Employee Rating

I've always had a great experience with the dealership. I've been going there for years and never had a problem More

by STEVENS.JEREMY77
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

Mar 27, 2026

Southern Acura Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 27, 2026

Dealership Rating
Employee Rating

Great service , always making me feel welcome . Jessica , Chris and Carlos have a great personality working with me . More

by ONENITA28
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

Mar 27, 2026

Southern Acura Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 26, 2026

Dealership Rating
Employee Rating

Great ? ? I would recommend them . I love the the waiting area. Very comfortable. More

by TERRICRAWFORD49
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

Mar 27, 2026

Southern Acura Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 26, 2026

Dealership Rating
Employee Rating

The atmosphere was calm. Matt, the technician, was very informative of what I need to get done and Jessica was very friendly More

by gardenboy516
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

Mar 27, 2026

Southern Acura Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 21, 2026

Dealership Rating
Employee Rating

Very good mechanic, professional and quick. I also appreciated the diagnostic video and pics. Thanks More

by tucker.calina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 21, 2026

Dealership Rating
Employee Rating

They worked me in great service and every one very friendly and I will get my car serviced again. More

by Sharonda P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Travis Battles, Charlie Miles

March 20, 2026

Dealership Rating
Employee Rating

I was very satisfied with my service Jessica goodale was very nice explaining the service my car needs More

by Eva.woolridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo

March 19, 2026

Dealership Rating
Employee Rating

Short wait time, friendly staff, and very detailed service. Good customer service and quick turnaround times More

by Dana.harris90
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

March 14, 2026

Dealership Rating
Employee Rating

Bought a 2026 MDX after receiving calls from the dealership about trading in our 2024 MDX. We were in a hurry the day we purchased the vehicle and had to bring it back for a couple of items after re More

by BSBL13
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

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