Jessica Goodale
Jessica Goodale at Southern Acura Newport News

Jessica Goodale | Page 4

Assistant Service Manager

Southern Acura Newport News

12501 Jefferson Ave
Newport News, VA 23602

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4.9
222 Reviews
4.9

222 Reviews

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222 Reviews of Jessica Goodale

May 11, 2026

Dealership Rating
Employee Rating

Great place with awesome staff. Fair prices and very informative. I will recommend anyone who needs a new Acura there More

by davidgodsey96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo, Kevin Rafeek

May 12, 2026

Southern Acura Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 10, 2026

Dealership Rating
Employee Rating

Everyone was efficient and professional No I'm offended by this program and how it didn't accept my review of the professionals at southern acura. If anything, this review process has hurt my view more tha More

by JKARPIE
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

May 12, 2026

Southern Acura Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 09, 2026

Dealership Rating
Employee Rating

They did everything I came over for, and didn't push unnecessary extra repairs my way. Jessica communicated well, and they were quick. More

by FranklinAcura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek, Charlie Miles

May 12, 2026

Southern Acura Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 07, 2026

Dealership Rating
Employee Rating

Smooth and easy. Quick service. I enjoyed the great Customer service, and fast was the actual service time. More

by val0263
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

May 08, 2026

Southern Acura Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 07, 2026

Dealership Rating
Employee Rating

Very pleased with the Excellent communication. A loaner vehicle was provided until repair were finished. More

by SANJAVIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2026

Southern Acura Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 06, 2026

Dealership Rating
Employee Rating

Quick in and out which I appreciate. The comp wash was great, could have been a little bit more thorough but still appreciated More

by shundale81
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

May 06, 2026

Southern Acura Newport News responded

We appreciate your feedback and are eager to better your return experience.

May 02, 2026

Dealership Rating
Employee Rating

Mrs. Sharonda Parker did an excellent job selling and and the support staff did an excellent job More

by RICKY WHITFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Whitney

May 05, 2026

Southern Acura Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 01, 2026

Dealership Rating
Employee Rating

I really enjoy the service provided at southern Acura. All the employees/workers are super nice, friendly, and welcoming all the time. I’m glad I was able to find them at the right time! More

by BRITNEYJG01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2026

Southern Acura Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 30, 2026

Dealership Rating
Employee Rating

I absolutely love everyone at Southern Acura! ! I have received nothing but excellent service every time I come in to the dealership! More

by ambermrobbins
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

May 01, 2026

Southern Acura Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 30, 2026

Dealership Rating
Employee Rating

Service at Southern Acura is always great. The staff is attentive and courteous. The service to my car was done with care and professionalism More

by shwelsh7
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

May 01, 2026

Southern Acura Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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