Jessica Goodale | Page 6

I received excellent service at the dealership in Newport News. The team is friendly and always treats me well. News. The team is friendly and always treats me well. More

by CLHMCFARLAND Verified Customer Verified Customer

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Nice people and friendly greeted by multiple people when you enter the dealership would buy from here again you enter the dealership would buy from here again More

by SNACKPACKB Verified Customer Verified Customer

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The work was done efficiently and they kept me informed as to the time it would take. I appreciate it the help. as to the time it would take. I appreciate it the help. More

by Mimi Verified Customer Verified Customer

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Always professional and nice staff. Cisco and Jessica are great to work with. They provide advice with no pressure. Cisco and Jessica are great to work with. They provide advice with no pressure. More

by Stur Verified Customer Verified Customer

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Hello everything was good thank everyone for the generosity that I received the updates the rental again thank you southern Acura I will use your services again in the future generosity that I received the updates the rental again thank you southern Acura I will use your services again in the future More

by HMMERRICKS Verified Customer Verified Customer

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They were very courteous. My car was serviced in a quick and timely manner. Excellent service My car was serviced in a quick and timely manner. Excellent service More

by joshhurr Verified Customer Verified Customer

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My wait was a much longer time than Jessica told me. She stated'less than an hour, but I waited more than 1.5 hours. She stated'less than an hour, but I waited more than 1.5 hours. More

by cjpzmom Verified Customer Verified Customer

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Everything was great! I was in and out in under a days time. Everyone was super friendly and having a nice morning/afternoon. Jessica got me all set and squared away and I I was in and out in under a days time. Everyone was super friendly and having a nice morning/afternoon. Jessica got me all set and squared away and I'm very grateful. Ms Teresa was also very nice and personable while helping me get a loaner for the day. The gentleman workers held doors open for me and all were very friendly. It was another great experience! Thank you!! More

by MARYLYNANNE Verified Customer Verified Customer

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They received my car. Looked at what I needed and sent me the info to review so I could get fixed what I needed fixed now and make arrangements for the rest later. Looked at what I needed and sent me the info to review so I could get fixed what I needed fixed now and make arrangements for the rest later. More

by monique_seldon Verified Customer Verified Customer

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This is an updated review. There was an issue with my initial oil change service on 4/10/26 where the oil cap was not replaced properly, resulting in oil splashing into the eng There was an issue with my initial oil change service on 4/10/26 where the oil cap was not replaced properly, resulting in oil splashing into the engine bay and subsequently making a mess of my driveway. Upon notification of the issue on 4/14, Jessica Goodale was very professional and quick with addressing the problem. My car was inspected the next day and returned with a cleaned engine bay. I understand that mistakes can be made, and I appreciated this service department's prompt remedial action. More

by caewwsleif Verified Customer Verified Customer

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