Jessica Harber
Jessica Harber at Big Star Hyundai

Jessica Harber

Service Consultant

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

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4.8
26 Reviews
4.8

26 Reviews

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26 Reviews of Jessica Harber

November 08, 2025

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Employee Rating

It’s close to my residence. Did a good job relaying information. Took to long to schedule an appointment. More

by jorge.morales
Service Price Transparency
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Recommend Dealer
Yes
Nov 10, 2025

Big Star Hyundai responded

Thank you for your review. We apologize for any inconvenience. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your concern is being shared with the appropriate department as part of our commitment to continuous improvement.

July 24, 2025

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Stephanie is a very nice lady. She help me and answer all my questions, she is very patient with her customers. More

by ellavanella1953
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Recommend Dealer
Yes

Other Employees Tagged: Steffy Hernandez

Jul 25, 2025

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

June 22, 2025

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Everything went smooth and the Customer Service was way more than exceptional and I really do love this location More

by arenshenry
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Recommend Dealer
Yes
Jun 23, 2025

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

June 06, 2025

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Great customer service. They are always through and communicate everything beforehand. Love the snacks too! More

by graceful0285
Service Price Transparency
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Recommend Dealer
Yes
Jun 09, 2025

Big Star Hyundai responded

We're thrilled to hear you enjoyed your experience with us! Your review means a lot to the Big Star Team. We look forward to serving you again soon

June 06, 2025

Dealership Rating
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Great customer service. They are always through and communicate everything beforehand. Love the snacks too! More

by graceful0285
Service Price Transparency
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Recommend Dealer
Yes
Jun 09, 2025

Big Star Hyundai responded

We're thrilled to hear you enjoyed your experience with us! Your 5-Star review means a lot to the Big Star Team. We look forward to serving you again soon

May 17, 2025

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Your service is very great. I give you 1520 stars and the people are awesome that help me especially with the videos oh my gosh y’all are so awesome thank you. I love you team H More

by sills.christian
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 19, 2025

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

April 08, 2025

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Employee Rating

I recently visited the Hyundai service center and had a very pleasant experience. The staff was courteous, knowledgeable, and took the time to explain everything clearly. My vehicle was serviced in a timel More

by catrice yancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2025

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

March 31, 2025

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Employee Rating

Great service, friendly employees that accommodate you to the best of their ability. I was in and out in an hour for an oil change, tire rotation, and car wash! More

by rj
Recommend Dealer
Yes
Apr 03, 2025

Big Star Hyundai responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

March 14, 2025

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Excellent service and great dealership! We always rely on the professional expertise the dealership provides. More

by pegomez71
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Recommend Dealer
Yes
Mar 14, 2025

Big Star Hyundai responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

February 27, 2025

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Employee Rating

Bueno atento y muy rápido para hacer los mantenimientos a los carros , muy amplio el espacio More

by ruben001109
Service Price Transparency
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Recommend Dealer
Yes
Feb 27, 2025

Big Star Hyundai responded

Muchos Gracias!

1

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