Jessica Hermida
Jessica Hermida at Smythe Volvo Cars

Jessica Hermida | Page 14

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
213 Reviews

Dealership Experience

1 yr, 10 mos

Industry Experience

5 yrs, 11 mos

Languages Spoken

Portuguese Portuguese

Spanish Spanish

4.9

213 Reviews

Write a Review

213 Reviews of Jessica Hermida

December 20, 2025

Dealership Rating
Employee Rating

Jessica did a great job of making sure I was taken care of. Had the windshield replaced same day and was a great experience! More

by Jsears
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Regina Krauza

Dec 20, 2025

Smythe Volvo Cars responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Enjoy!

December 20, 2025

Dealership Rating
Employee Rating

Good overall Communication very good. Delays disappointing. Shouldn't have to ask that discounts are applied. More

by 76OLDCANNON
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

Dec 20, 2025

Smythe Volvo Cars responded

Thank you for your feedback. Please reach out so we can discuss your concerns with discounts and delays at Smythe Volvo.

December 19, 2025

Dealership Rating
Employee Rating

Polite efficient and loyal Attentive and accommodating to needs of customers Professional and pleasant to customers More

by PCARLUCCI1
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

Dec 19, 2025

Smythe Volvo Cars responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Smythe Volvo Cars to be a positive one. Please don't hesitate to reach out if you need anything else. Enjoy!

December 19, 2025

Dealership Rating
Employee Rating

Jessica was extremely helpful and professional. I have a high degree of trust in the dealership. More

by PASSANNANTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward

Dec 19, 2025

Smythe Volvo Cars responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Enjoy!

December 19, 2025

Dealership Rating
Employee Rating

I have been having service at Smythe Volvo for 50 years. They have always been wonderful to me. They are gracious, helpful and accommodating whenever I need help and they keep my Volvo in good and safe cond More

by KENNETHJER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2025

Smythe Volvo Cars responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Enjoy!

December 19, 2025

Dealership Rating
Employee Rating

Very busy dealership. All workers I encountered were pleasant and friendly. Jessica was aware that I was leaving town the next day for three or four days and having my car More

by doc
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

Dec 19, 2025

Smythe Volvo Cars responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Smythe Volvo Cars, we look forward to having you as a valued customer for many years to come! Enjoy!

December 14, 2025

Dealership Rating
Employee Rating

Everything went smoothly Dropped off with no problem. Jessica communicated with me throughout. Picked up with no problem. More

by ELYSALYONS
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

Dec 14, 2025

Smythe Volvo Cars responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Smythe Volvo Cars to be a positive one. Please don't hesitate to reach out if you need anything else. Enjoy!

December 13, 2025

Dealership Rating
Employee Rating

Jessica was very professional and courteous. I was very satisfied with the service I received during this visit. More

by ywebb0659
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2025

Smythe Volvo Cars responded

Thanks for sharing your thoughts about your experience with Smythe Volvo Cars. We appreciate your business and hope to see you again soon! Enjoy!

December 13, 2025

Dealership Rating
Employee Rating

Jessica went above and beyond in helping with the repair costs for my car's heating system. She is amazing More

by Explorer84
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

Dec 13, 2025

Smythe Volvo Cars responded

Thanks for sharing about your experience with Smythe Volvo Cars. We appreciate your business and hope to see you again soon! Enjoy!

December 10, 2025

Dealership Rating
Employee Rating

Professional, friendly, and efficient. The experience was pleasant from beginning to end and I felt my car and I were taken care of very well! More

by AdamL2
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

Dec 10, 2025

Smythe Volvo Cars responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smythe Volvo Cars. Enjoy!

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