Jessica Hermida
Jessica Hermida at Smythe Volvo Cars

Jessica Hermida | Page 15

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
213 Reviews

Dealership Experience

1 yr, 10 mos

Industry Experience

5 yrs, 11 mos

Languages Spoken

Portuguese Portuguese

Spanish Spanish

4.9

213 Reviews

Write a Review

213 Reviews of Jessica Hermida

December 06, 2025

Dealership Rating
Employee Rating

Outstanding as usual. There are no additional words need to describe my experience with the dealership. More

by BGBIZJAK
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

Dec 07, 2025

Smythe Volvo Cars responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smythe Volvo Cars. We look forward to having you as one of our valued customers for many more years to come! Enjoy!

December 06, 2025

Dealership Rating
Employee Rating

Very helpful I don’t like that I have to write 15 words not very friendly to force this More

by SGOGH6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2025

Smythe Volvo Cars responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smythe Volvo Cars. Enjoy!

December 06, 2025

Dealership Rating
Employee Rating

Friendly service and they got the problem presented fixed. The service manager was great too! She was genuinely interested in identifying my issues. Somehow my car’s computer got messed up though. It’s More

by ifan.isgreat
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Regina Krauza, Abood Katib , Zane

Dec 06, 2025

Smythe Volvo Cars responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Enjoy!

December 06, 2025

Dealership Rating
Employee Rating

I am very loyal to Smythe Volvo, am driving my third Volvo purchased there. Lovely people, very skilled staff and technicians. I admit, however, to being a little annoyed that the Dealership is now havi More

by ERAWITZ
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

Dec 06, 2025

Smythe Volvo Cars responded

We appreciate your continued loyalty to Smythe Volvo Cars and value your feedback regarding the processing fee. Our team strives to provide excellent service and your comments will be taken into consideration. Thank you for choosing us for your Volvo needs.

December 05, 2025

Dealership Rating
Employee Rating

Attentive, nice , prompt It's always a pleasure visiting smythe and Jessica made my experience very pleasant. More

by jacqueline.dunkelman
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

Dec 05, 2025

Smythe Volvo Cars responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smythe Volvo Cars! Enjoy!

December 04, 2025

Dealership Rating
Employee Rating

i have been dealing with doug for many years. you are lucky to have him!!!! More

by macadam.lindsay43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Doug MacAdam , Kevin Flanagan

Dec 04, 2025

Smythe Volvo Cars responded

Thanks for sharing your thoughts about your experience with Smythe Volvo Cars. We appreciate your business and hope to see you again soon! Enjoy!

December 02, 2025

Dealership Rating
Employee Rating

Great attentive and thorough service Attention to detail, responsive and considerate Jessica was excellent with service 10/10 More

by FAHEYLESLIE
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

Dec 02, 2025

Smythe Volvo Cars responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Enjoy!

November 28, 2025

Dealership Rating
Employee Rating

Great communication with Jessica, she was clear and thorough! Maintenance was quick and easy, no complaints! More

by VILLAFAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Shannon

Nov 28, 2025

Smythe Volvo Cars responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smythe Volvo Cars! Enjoy!

November 22, 2025

Dealership Rating
Employee Rating

Another great experience with the Smythe team - responsive, attentive to details (including getting paperwork done efficiently). And a huge vote of confidence in the service department at Smythe (R More

by hsV70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Regina Krauza, Alon Katende, Billy Shannon, Larry Pius , Alan Faynzilberg

Nov 22, 2025

Smythe Volvo Cars responded

Here at Smythe Volvo Cars, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Enjoy!

November 21, 2025

Dealership Rating
Employee Rating

My experience was efficient and Jessica made painless an unplanned visit to the dealer for a tire replacement. More

by Jonathanmcortell
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

Nov 22, 2025

Smythe Volvo Cars responded

We’re glad to hear our team made your tire replacement visit smooth. Thank you for choosing Smythe Volvo Cars. Your feedback is appreciated.

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