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Jessica Licona
Jessica Licona at Colonial Nissan of Medford

Jessica Licona

Service Customer Client Care Specialist Hablo Espanol!

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

4.8
385 Reviews

I have 3 dogs and 1 cat! I'm very determined person and I love reading and writing and spending time with my family and friends. Call me! I'm here to help you :)

4.8

385 Reviews

Write a Review

Dealership Experience

7 yrs, 4 mos

Industry Experience

7 yrs, 4 mos

Specialties & Trainings

Bilingual

385 Reviews of Jessica Licona

April 28, 2025

Dealership Rating
Employee Rating

I’m please with the service and customer care at colonial Nissan. Thank you guys for all you do More

by isidoremarlye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Apr 28, 2025

Colonial Nissan of Medford responded

Thanks for sharing about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

April 24, 2025

Dealership Rating
Employee Rating

Very good service I very like ，I didn't eat. The front desk waiter was very enthusiastic to introduce a delicious restaurant for me. Thank you very much! More

by Song
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Santarpio, Joanne Sasso , I don't have his name. He is super good.

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Apr 24, 2025

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

April 24, 2025

Dealership Rating
Employee Rating

good job nice people. ...quik seervice excellent attendance faster setup good location very good quality and excellent job.... More

by mauricio71usa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 24, 2025

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

April 24, 2025

Dealership Rating
Employee Rating

Service was fast and efficient with the vehicle as well as updates! My car runs much better now. More

by DaeDreamin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Apr 24, 2025

Colonial Nissan of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford. We look forward to having you as one of our valued customers for many more years to come! Alex Chase, Service Manager achase@nissanofmedford.com

April 04, 2025

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Employee Rating

They respond quickly for appointments and they are very friendly. I feel at home. I recommend it 100%. More

by villatoroedgar11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathy Escobar, Alex Chase, Fred Santarpio, Joe Bellizia, Andy Bellizia, Joanne Sasso, Gerson Ruiz, Carl Tagliamonte, Jason Giacoppo

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Apr 04, 2025

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

March 28, 2025

Dealership Rating
Employee Rating

Great service, kept me informed about the progress of my car. Clean and comfortable waiting area More

by ORTIZ.S.MARTHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Mar 28, 2025

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

March 17, 2025

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Employee Rating

Great service, great turn around time, very nice people, will definitely be back the next time my car has problems More

by anirudh_prakash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathy Escobar, James Bacon, Mike Simon, Fred Santarpio, Joanne Sasso, Jonathan Casiano, Hervin Barrientos, Rebecca Rideout , Nilo Oliveira

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Mar 17, 2025

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

March 17, 2025

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Employee Rating

Greta staff. Always very helpful and knowledgeable. They keep you updated throughout your service appointments. More

by laursupple
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Mar 18, 2025

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

March 16, 2025

Dealership Rating
Employee Rating

The Service was excellent in all aspects. It was a painless experience. One small thing it took a little longer than I thought it would. More

by mferrera1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 17, 2025

Colonial Nissan of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. We apologize about the slight delay in service. Thank you again for choosing Colonial Nissan of Medford. We look forward to having you as one of our valued customers for many more years to come! Alex Chase, Service Manager achase@nissanofmedford.com

March 15, 2025

Dealership Rating
Employee Rating

Always great service, everyone is so helpful there. Laura was awesome. I appreciate her help getting me in quickly when I need a car repair and make sure I get the best deals More

by emilyrcouture
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso , Laura

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Mar 15, 2025

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us, Emily. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

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