Jessica Licona
Jessica Licona at Colonial Nissan of Medford

Jessica Licona | Page 27

Service Customer Client Care Specialist Hablo Espanol!

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

4.9
483 Reviews

I have 3 dogs and 1 cat! I'm very determined person and I love reading and writing and spending time with my family and friends. Call me! I'm here to help you :)

4.9

483 Reviews

Write a Review

Dealership Experience

8 yrs, 6 mos

Industry Experience

8 yrs, 6 mos

Specialties & Trainings

Bilingual

483 Reviews of Jessica Licona

February 10, 2024

Dealership Rating
Employee Rating

They got me to an appointment right away. great customer service, always communicative, and no pressure sales. They were very helpful with Lyft services. Highly recommended. More

by ghudepranjali01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 11, 2024

Colonial Nissan of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

February 08, 2024

Dealership Rating
Employee Rating

The service and Service Department at Colonial Nissan is excellent. I have never had any concerns about the work to be done, because it has been done correctly the first time. More

by mwill1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso , Alex Chase

Feb 08, 2024

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

February 02, 2024

Dealership Rating
Employee Rating

Very friendly, polite, knowledgeable. The work always gets done quicker than expected. Always feel like you get a reasonable price for an oil change. More

by PNELSON0611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 02, 2024

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

February 02, 2024

Dealership Rating
Employee Rating

I was very happy with everything and I would recommend that dealership to France thank you very much have a great day More

by josephmarangiello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Feb 02, 2024

Colonial Nissan of Medford responded

Thank you so much for your excellent review, Joseph! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

February 01, 2024

Dealership Rating
Employee Rating

Service staff was very helpful. Got in and out quickly. Very easy to work with. More

by elaine.laughlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Feb 02, 2024

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

February 01, 2024

Dealership Rating
Employee Rating

Great service, kept me well informed the entire time while being serviced. Thank you much! More

by CICORIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 02, 2024

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

January 31, 2024

Dealership Rating
Employee Rating

The issue was fixed on time and correctly. The staff was friendly and courteous. The work was completed as promised. More

by ADELEIDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Feb 01, 2024

Colonial Nissan of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

January 30, 2024

Dealership Rating
Employee Rating

Professional and work completed in a timely manner. The staff are knowledgeable and follow through. More

by SPMCCOLLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Santarpio, Joanne Sasso , Shawn Minigan

Jan 31, 2024

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

January 29, 2024

Dealership Rating
Employee Rating

Great service, very professional, and very efficient. They took me in quickly as I was in a new city and trying to get around. I appreciate their professionalism. Also, they provided me Lyft services for More

by ghudepranjali01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Bellizia, Jonathan Casiano

Jan 29, 2024

Colonial Nissan of Medford responded

Thanks for sharing about your experience with Colonial Nissan of Medford. Jessica, Joe, and Jonathan appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

January 28, 2024

Dealership Rating
Employee Rating

Same day service. Staff could dress more professionally. Some can be more friendly than a few that made the visit comfortable. More

by donngage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Jan 28, 2024

Colonial Nissan of Medford responded

Don, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Alex Chase, Service Manager achase@nissanofmedford.com

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