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Jessica Licona
Jessica Licona at Colonial Nissan of Medford

Jessica Licona | Page 28

Service Customer Client Care Specialist Hablo Espanol!

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

4.9
483 Reviews

I have 3 dogs and 1 cat! I'm very determined person and I love reading and writing and spending time with my family and friends. Call me! I'm here to help you :)

4.9

483 Reviews

Write a Review

Dealership Experience

8 yrs, 6 mos

Industry Experience

8 yrs, 6 mos

Specialties & Trainings

Bilingual

483 Reviews of Jessica Licona

January 26, 2024

Dealership Rating
Employee Rating

Very fast service, in and out in about 45 minutes for an oil change and tire rotation. Very friendly staff, too! More

by lamb.kellan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Jan 26, 2024

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

January 24, 2024

Dealership Rating
Employee Rating

They were very professional. Recall item. Wondering if rental through enterprise should have been reimbursed More

by lwessel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carl Tagliamonte , Mike Simon

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Jan 25, 2024

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

January 24, 2024

Dealership Rating
Employee Rating

I love going to this place for service. People are very friendly and work done in no time. Very professional. More

by tiquicia1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 25, 2024

Colonial Nissan of Medford responded

Thank you for your very kind review. Jessica and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

January 22, 2024

Dealership Rating
Employee Rating

The Dealership is one the best I have ever used. They make all repairs on my Fleet. They are very responsive to my Drivers. They take time to explain the work to be done. More

by mwill1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Jan 23, 2024

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

January 19, 2024

Dealership Rating
Employee Rating

Excellent mechanical work. Waiting times can be a little too long even with a booked appointment. More

by Cristina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Jan 20, 2024

Colonial Nissan of Medford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Alex Chase, Service Manager achase@nissanofmedford.com

January 18, 2024

Dealership Rating
Employee Rating

I had a recall on my vehicle. I made my appointment. The service person was very friendly and helpful. Upon arrival I went into the service desk area. I was assisted immediate More

by M.GHEORGHIOU2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso , Laura.

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Jan 19, 2024

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

January 18, 2024

Dealership Rating
Employee Rating

They did a great job, timely and efficient. Would recommend this location to anyone. Thanks! More

by RMAIMONE1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 19, 2024

Colonial Nissan of Medford responded

Thanks for sharing about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

January 17, 2024

Dealership Rating
Employee Rating

Very good 👍 I recommend to my friends I do happy with the service thank you very much Nissan More

by zoiladeleon02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Report | Print
Jan 17, 2024

Colonial Nissan of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

January 13, 2024

Dealership Rating
Employee Rating

Excellent (and friendly) service every way -- from the check-in desk to the check0out cashier. Kudos to the entire service staff/ More

by JANDY1943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Report | Print
Jan 14, 2024

Colonial Nissan of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Alex Chase, Service Manager achase@nissanofmedford.com

January 13, 2024

Dealership Rating
Employee Rating

Very Happy with Colony Nissan Medford Ma Sales and Service we will be back! The Best! More

by BOURQUE.PAMELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Report | Print
Jan 14, 2024

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. We appreciate your business, Pamela, and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

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