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Jessica Licona
Jessica Licona at Colonial Nissan of Medford

Jessica Licona | Page 29

Service Customer Client Care Specialist Hablo Espanol!

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

4.9
483 Reviews

I have 3 dogs and 1 cat! I'm very determined person and I love reading and writing and spending time with my family and friends. Call me! I'm here to help you :)

4.9

483 Reviews

Write a Review

Dealership Experience

8 yrs, 6 mos

Industry Experience

8 yrs, 6 mos

Specialties & Trainings

Bilingual

483 Reviews of Jessica Licona

January 10, 2024

Dealership Rating
Employee Rating

Haven’t had an issue, everything usually goes smoothly when I come in and the customer service is great! More

by hbeka92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 11, 2024

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jessica and our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

January 09, 2024

Dealership Rating
Employee Rating

My service was completed in a timely fashion. Everyone I encountered was friendly and professional. More

by SPMCCOLLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Jan 09, 2024

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

January 08, 2024

Dealership Rating
Employee Rating

Laura Notartomaso and the service team are always very accommodating and communicative if issues arise. This is especially important because of my company's fleet needs. You have a great team all around. More

by KENJIQUINN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso , Laura Notartomaso

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Jan 08, 2024

Colonial Nissan of Medford responded

Ken, Thanks for sharing about your experience with Colonial Nissan of Medford. Laura and our team appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

January 08, 2024

Dealership Rating
Employee Rating

I always feel welcomed and taken care of at Colonial Nissan. Everyone is so kind and knowledgable there - they somehow always manage to make a not-so-fun experience feel pleasant! More

by anastri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Jan 08, 2024

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

January 08, 2024

Dealership Rating
Employee Rating

The car repair and maintenance exceeded expectations. They identified issues we did not think of. The cab back and to the service was very helpful. More

by FSZURDOKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 08, 2024

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

January 05, 2024

Dealership Rating
Employee Rating

So bad Service just charge everything but no service for good workers so I didn’t go next time so I didn’t no this work shop More

by thapasom653
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Fred Santarpio, Joanne Sasso , Shawn Minigan

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Jan 08, 2024

Colonial Nissan of Medford responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Alex Chase, Service Manager achase@nissanofmedford.com

January 05, 2024

Dealership Rating
Employee Rating

Joanne is the best. She’s been so helpful in navigating an issue I’m having with my pathfinder. She’s very knowledgeable and professional! More

by hdicarlo43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Jan 05, 2024

Colonial Nissan of Medford responded

We are very happy to hear that Joanne provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

January 01, 2024

Dealership Rating
Employee Rating

Everything was great! Service was excellent! Everyone was so helpful and accommodating! I would highly recommend! More

by ANNSILVIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Bellizia, Joanne Sasso

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Jan 02, 2024

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Ann, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

December 29, 2023

Dealership Rating
Employee Rating

Thanks for the best Nissan service at Colonial Nissan of Bedford, everything was just perfect. More

by deankhater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Dec 31, 2023

Colonial Nissan of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Chase, Service Manager achase@nissanofmedford.com

December 29, 2023

Dealership Rating
Employee Rating

Nice and happy people. Very helpful with everything and fast service, they even cleaned something in my car that was not their job More

by lelubenow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Santarpio, Joe Bellizia, Andy Bellizia, Joanne Sasso, Carl Tagliamonte, Jonathan Casiano , Alex Chase, Blanca Escobar, Shawn Minigan

Report | Print
Dec 31, 2023

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

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