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Jessica Licona
Jessica Licona | Page 3
Service Customer Client Care Specialist Hablo Espanol!
Colonial Nissan of Medford
104 Mystic Ave
Medford, MA 02155
525 Reviews
I have 3 dogs and 1 cat! I'm very determined person and I love reading and writing and spending time with my family and friends. Call me! I'm here to help you :)
Read more525 Reviews
Write a ReviewDealership Experience
8 yrs, 9 mos
Industry Experience
8 yrs, 9 mos
Specialties & Trainings
Bilingual
525 Reviews of Jessica Licona
September 10, 2026
Competent, fast, and efficient. Talked through the options for handling a needed repair due to a recall. Well done. Talked through the options for handling a needed repair due to a recall. Well done. More
by josh.ensign
Verified CustomerOther Employees Tagged: Joanne Sasso
September 07, 2026
I can always count on Colonial Nissan to follow through on any maintenance or repairs that I need done to my vehicle. on any maintenance or repairs that I need done to my vehicle. More
by CAESARE575
Other Employees Tagged: Joanne Sasso
September 07, 2026
I can always count on Colonial Nissan to follow through on any maintenance or repairs that I need done to my vehicle. on any maintenance or repairs that I need done to my vehicle. More
by CAESARE575
Other Employees Tagged: Joanne Sasso
September 07, 2026
Jess kept me updated on the status and anticipated cost. Even sent me photos of the vehicle when I expressed some apprehension about potential for damage/scratches while it was stored at the dealership over Even sent me photos of the vehicle when I expressed some apprehension about potential for damage/scratches while it was stored at the dealership over multiple days. Pretty amazing experience overall. The only suggestion I have is to proactively offer a loaner vehicle - if the repair is expected to take more than a couple of days. The one thing I really like about this dealership is that that they are very reasonable with oil change and repair costs, and their sales and service staff is super friendly and engaged in customer satisfaction. More
by -o-o-
August 28, 2026
Amazing experience s always working with colonial Nissan of Medford! Thank you all so much! of Medford! Thank you all so much! More
by brandon0193
Other Employees Tagged: Andy Bellizia, Rebecca Rideout , Luigi DeMarco Sunny Pabla
August 25, 2026
Really easy to make appts, get into service, hear what's needed with accurate estimates of what it will cost, followed by easy pick up and payment! They also let me know that the maintenance that had to be needed with accurate estimates of what it will cost, followed by easy pick up and payment! They also let me know that the maintenance that had to be done, which was not covered (the drains in front were clogged), could be done during our regularly scheduled oil changes, which will be convenient. Thanks all! More
by PEGGI.IEBBA
Other Employees Tagged: Joanne Sasso , And Derrick helped out a lot too!
August 10, 2026
All went really well and they finished before they said it would be done! I loved the Uber service to and from my job! Great job! it would be done! I loved the Uber service to and from my job! Great job! More
by matthew.boyd89
Other Employees Tagged: Joanne Sasso
August 03, 2026
I have always had my Altima serviced at Colonial Nissan. They make it easy to have the work done there as they provide drop off and pick up at my house when I take in my car. And most important, they kee They make it easy to have the work done there as they provide drop off and pick up at my house when I take in my car. And most important, they keep my 2012 Altima reliably running. More
by NANPDO233
Other Employees Tagged: Joanne Sasso
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