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Jessica Licona
Jessica Licona at Colonial Nissan of Medford

Jessica Licona | Page 30

Service Customer Client Care Specialist Hablo Espanol!

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

4.9
483 Reviews

I have 3 dogs and 1 cat! I'm very determined person and I love reading and writing and spending time with my family and friends. Call me! I'm here to help you :)

4.9

483 Reviews

Write a Review

Dealership Experience

8 yrs, 6 mos

Industry Experience

8 yrs, 6 mos

Specialties & Trainings

Bilingual

483 Reviews of Jessica Licona

December 26, 2023

Dealership Rating
Employee Rating

Colonial Is the best Dealership that I have worked with. My company has a fleet of Pathfinders. I switched to Colonial from another Nissan Dealership. Colonial's Service Manager and Service Dept. has prove More

by mwill1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Dec 26, 2023

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Alex Chase, Service Manager achase@nissanofmedford.com

December 25, 2023

Dealership Rating
Employee Rating

Came in for a software update. It was easy to get an appointment. Quick and fast service. More

by Kean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 26, 2023

Colonial Nissan of Medford responded

Thanks for sharing about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

December 22, 2023

Dealership Rating
Employee Rating

It’s good and fast service trust me I know it been there a couple of times More

by EDWIN5171985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Dec 26, 2023

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

December 22, 2023

Dealership Rating
Employee Rating

It was a good and quick service on a punctured tire. super fast and efficient service. More

by Ariff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Dec 26, 2023

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. We look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

December 21, 2023

Dealership Rating
Employee Rating

Service to CVT transmission service. No delays Completed work on time. Better make appointment ahead. More

by JHMA7193
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Dec 21, 2023

Colonial Nissan of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Chase, Service Manager achase@nissanofmedford.com

December 20, 2023

Dealership Rating
Employee Rating

I always have a great experience here. They are so communicative and get everything done for me in a timely matter. More

by katrinapavao16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Dec 21, 2023

Colonial Nissan of Medford responded

Thank you, Katrina. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

December 20, 2023

Dealership Rating
Employee Rating

Very efficient. Good customer service. Priced well. Was able to accommodate me coming in earlier. More

by justincosta12291
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 21, 2023

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team, Justin. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

December 20, 2023

Dealership Rating
Employee Rating

They are very informative and friendly as well as making sure you are comfortable in More

by darlene1217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Dec 21, 2023

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out, Darlene. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

December 15, 2023

Dealership Rating
Employee Rating

I had Great service. I Was greeted within five seconds of walking into the service department. More

by jskessler27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Report | Print
Dec 15, 2023

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

December 14, 2023

Dealership Rating
Employee Rating

This is one of the best experiences I ever had . They took her off my car and they were so assertive to my service. More

by vilsaint06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Report | Print
Dec 14, 2023

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

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