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Jessica Licona
Jessica Licona at Colonial Nissan of Medford

Jessica Licona | Page 31

Service Customer Client Care Specialist Hablo Espanol!

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

4.9
483 Reviews

I have 3 dogs and 1 cat! I'm very determined person and I love reading and writing and spending time with my family and friends. Call me! I'm here to help you :)

4.9

483 Reviews

Write a Review

Dealership Experience

8 yrs, 6 mos

Industry Experience

8 yrs, 6 mos

Specialties & Trainings

Bilingual

483 Reviews of Jessica Licona

December 14, 2023

Dealership Rating

El señor Gerson muy amable y profesional te sientes muy a gusto con su trato. More

by Maria Mijares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gerson Ruiz

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Dec 14, 2023

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Maria, and don't hesitate to let us know if we can be of further assistance. Alex Chase, Service Manager achase@nissanofmedford.com

December 13, 2023

Dealership Rating
Employee Rating

The service was excellent. The staff was helpful and friendly. I would recommend this service center for future services. More

by mdu888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathy Escobar, Joanne Sasso

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Dec 13, 2023

Colonial Nissan of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

December 13, 2023

Dealership Rating
Employee Rating

Great customer experience and the staff is very knowledgeable. They were able to help me last minute and got me an appointment same day! More

by STEPHANIE.MUNISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Santarpio

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Dec 13, 2023

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Stephanie, for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

December 04, 2023

Dealership Rating
Employee Rating

Joanne was extremely professional and appreciated the follow up calls with status of my vehicle. My overall experience with Colonial was top notch. Will definitely return for future maintenance. Thank Yo More

by achiavetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Dec 05, 2023

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. Joanne, Jessica, and the team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

December 04, 2023

Dealership Rating
Employee Rating

I had a pleasant and efficient service experience with Colonial Nissan. Laura N was kind and friendly, and walked me with my options for service. The shuttle/lyft service to and from my home was especiall More

by dabowen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Laura N

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Dec 05, 2023

Colonial Nissan of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Laura met your expectations. Thank you again for choosing Colonial Nissan of Medford, we look forward to having you as one of our valued customers for many more years to come! Alex Chase, Service Manager achase@nissanofmedford.com

December 02, 2023

Dealership Rating
Employee Rating

I've been a customer for sales and service for years. Everyone there is kind, courteous and professional. I highly recommend Colonial Nissan! More

by bec371
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Bellizia, Andy Bellizia, Joanne Sasso , Alex Chase

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Dec 04, 2023

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

November 30, 2023

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Employee Rating

I brought my car in for an oil change , The service technitions were very helpful on checking my car in. I had a scheduled appointment and my car was taken in to be serviced at the alloted time. They c More

by ronald.bieringer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 01, 2023

Colonial Nissan of Medford responded

It has been a pleasure serving you, Ronald. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

November 30, 2023

Dealership Rating
Employee Rating

Everyone was very knowledgeable about my car and was able to efficiently help me. Even when Joanne didn’t know how to do something that I had asked about, she was able to help me in a different way which I v More

by kklagan789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Nov 30, 2023

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

November 30, 2023

Dealership Rating
Employee Rating

Great experience! Everything went very well and I am very satisfied with the service I received More

by ANNSILVIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Nov 30, 2023

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

November 29, 2023

Dealership Rating
Employee Rating

Joanne and Jessica were both very kind and helpful. I love coming here for my car services. More

by khnguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Report | Print
Nov 30, 2023

Colonial Nissan of Medford responded

Thanks for sharing about your experience with Joanne and Jessica here at Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

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