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Jessica Licona
Jessica Licona at Colonial Nissan of Medford

Jessica Licona | Page 33

Service Customer Client Care Specialist Hablo Espanol!

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

4.9
483 Reviews

I have 3 dogs and 1 cat! I'm very determined person and I love reading and writing and spending time with my family and friends. Call me! I'm here to help you :)

4.9

483 Reviews

Write a Review

Dealership Experience

8 yrs, 6 mos

Industry Experience

8 yrs, 6 mos

Specialties & Trainings

Bilingual

483 Reviews of Jessica Licona

November 18, 2023

Dealership Rating
Employee Rating

Thwe service work was done quickly and well. Unfortunately the coffee machine which normally is a treat to use when you are waiting, was out of order. More

by NARISHKUP
Recommend Dealer
Yes
Report | Print
Nov 20, 2023

Colonial Nissan of Medford responded

We appreciate your business, and we're sorry to hear that you didn't have a 5-star experience. Thank you for bringing it to our attention. We hope you will give us another opportunity to serve you and demonstrate our commitment to great customer service. Alex Chase, Service Manager achase@nissanofmedford.com

November 16, 2023

Dealership Rating
Employee Rating

Love the people, the atmosphere, the professionalism, and workmanship here at Colonial. Actually looking forward to returning for all of my car maintenance needs in the future. More

by cdc8609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso , Alex Chase, Declan Foyle

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Nov 16, 2023

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

November 13, 2023

Dealership Rating
Employee Rating

This dealership is awesome. The costumer service is profesional, kind and caring. The service for my car exceptional! Love this dealership! More

by YASMINEROLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Nov 13, 2023

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

November 09, 2023

Dealership Rating
Employee Rating

All the Reps at the Reception Area are very courteous, very customer centric and waiting time is reasonable! More

by SANDIE.LAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 10, 2023

Colonial Nissan of Medford responded

Sandie, Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. Jessica and our team appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

November 08, 2023

Dealership Rating
Employee Rating

Always fills my needs with my vehicle excellent service and excellent service desk people joann More

by HAZELFORREST54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Nov 09, 2023

Colonial Nissan of Medford responded

Hazel, We are very happy to hear Joanne provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

November 06, 2023

Dealership Rating
Employee Rating

Ripoff dealership. Did work that i never told them to do. Never going back there. Going to report with rmv and nissan. More

by btamber83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joanne Sasso

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Nov 07, 2023

Colonial Nissan of Medford responded

Thank you Joe Bellizia

Nov 09, 2023

Colonial Nissan of Medford responded

I can post why this is false report but you can not fight city hall we will take you out of our system, thanks for letting us know. Joe Bellizia

November 04, 2023

Dealership Rating
Employee Rating

The customer service was great. The team was very friendly and knowledge. the wait time was very reasonable. More

by NORMAABDULLAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 04, 2023

Colonial Nissan of Medford responded

Thank you, Norma, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

November 03, 2023

Dealership Rating
Employee Rating

Joanne was great! Very polite and knowledgeable. I was informed I could reach out if o needed anything. More

by CHANGELIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Nov 04, 2023

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Joanne and our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

November 03, 2023

Dealership Rating
Employee Rating

Personnel is personable and professional. They will make sure you are always happy with their service. More

by JOSIESTUTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Report | Print
Nov 04, 2023

Colonial Nissan of Medford responded

Thank you, Josie, for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

November 02, 2023

Dealership Rating
Employee Rating

Great service! They explained everything and went over the bill and service that was done. They explained how car was looking if there were any concerns! More

by seanmhoar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Bellizia, Joanne Sasso

Report | Print
Nov 02, 2023

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

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