Jessica Licona
Jessica Licona at Colonial Nissan of Medford

Jessica Licona | Page 35

Service Customer Client Care Specialist Hablo Espanol!

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

4.9
483 Reviews

I have 3 dogs and 1 cat! I'm very determined person and I love reading and writing and spending time with my family and friends. Call me! I'm here to help you :)

4.9

483 Reviews

Write a Review

Dealership Experience

8 yrs, 6 mos

Industry Experience

8 yrs, 6 mos

Specialties & Trainings

Bilingual

483 Reviews of Jessica Licona

October 01, 2023

Dealership Rating
Employee Rating

Great. Awesome. Respectful. Funny. Accommodating. Terrific! Helpful. Clean workers. Beautiful cars in showroom. I'm funny in there w staff ( I hope! A++ More

by Shelly66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Oct 01, 2023

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

September 27, 2023

Dealership Rating
Employee Rating

The service was good they did a good job I was satisfied I was satisfied More

by walton2654
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 28, 2023

Colonial Nissan of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Alex Chase, Service Manager achase@nissanofmedford.com

September 27, 2023

Dealership Rating
Employee Rating

The repair of the rear hatch actuator and related components for my Nissan was completed quickly and professionally. The issue was resolved and I no longer have problems accessing the rear hatch. More

by CFedele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Santarpio, Joanne Sasso , Shawn Minigan

Sep 28, 2023

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

September 27, 2023

Dealership Rating
Employee Rating

Very professional, always smiling very diligent on what they do on a daily basis Also, when I need something done ASAP, they get done promptly. I love working with Nissan.. They’re the best. More

by Pearlz21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 28, 2023

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

September 26, 2023

Dealership Rating
Employee Rating

Always professional and courteous. I have enjoyed every service visit to this location over the last few years. More

by travisthomas16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Sep 27, 2023

Colonial Nissan of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford, we look forward to having you as one of our valued customers for many more years to come! Alex Chase, Service Manager achase@nissanofmedford.com

September 21, 2023

Dealership Rating
Employee Rating

It was very smooth and easy service. The service representatives were clear on what needs to be done this time and for the next service .The waiting time was reasonable, and the waiting More

by YFREIWALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2023

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

September 20, 2023

Dealership Rating
Employee Rating

Staff is so friendly! They were really helpful and kept me informed. I also really enjoyed the massage chair! The only down side was that I was told on the phone my appoin More

by BETHJULIEBROOKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I'm not sure; someone tried to help with the fast charger, but we couldn't get it to work.

Sep 21, 2023

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience. Alex Chase, Service Manager achase@nissanofmedford.com

September 13, 2023

Dealership Rating
Employee Rating

This place go far and Beyond to get me what I need and to make sure I get all the right stuff installed in my SUV staff is very friendly and professional. I would recommend to all of my friends and family. More

by WILLIAM.DIAZ05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Sep 13, 2023

Colonial Nissan of Medford responded

Thank you for your very kind review, William. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

September 13, 2023

Dealership Rating
Employee Rating

Overall great service for an oil change. Staff was pleasant and wait was not bad at all. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Sep 13, 2023

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out, Kevin. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

September 08, 2023

Dealership Rating
Employee Rating

I got what expected! All worked well! I am happy with the service I received More

by SARACENIG0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carl Tagliamonte , Nilo Oliveira

Sep 10, 2023

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

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