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Jessica Licona
Jessica Licona at Colonial Nissan of Medford

Jessica Licona | Page 40

Service Customer Client Care Specialist Hablo Espanol!

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

4.8
470 Reviews

I have 3 dogs and 1 cat! I'm very determined person and I love reading and writing and spending time with my family and friends. Call me! I'm here to help you :)

4.8

470 Reviews

Write a Review

Dealership Experience

8 yrs, 3 mos

Industry Experience

8 yrs, 3 mos

Specialties & Trainings

Bilingual

470 Reviews of Jessica Licona

May 09, 2023

Dealership Rating
Employee Rating

The first time I didn’t wait too long . I will be back good job More

by RACHID_TOUATI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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May 09, 2023

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

April 30, 2023

Dealership Rating
Employee Rating

My son (accidentally) went in for a service recall the day before the actual appointment and they still squeezed him in. So thank you for that! More

by thomasmbarton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso , Alex Chase

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May 01, 2023

Colonial Nissan of Medford responded

Thank you for your business and this review, Thomas. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Chase, Service Manager achase@nissanofmedford.com

April 28, 2023

Dealership Rating
Employee Rating

Quick service and proper diagnostics. That is all you can ask for and it was correct. Running good. More

by ACamesbury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 01, 2023

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

April 28, 2023

Dealership Rating
Employee Rating

Nice staff there. Quick appointments. Service quite fast. Suitable price there. Will definitely come next time. More

by tiangewang1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso , Alex Chase

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Apr 28, 2023

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

April 28, 2023

Dealership Rating
Employee Rating

All went well and willing advice my friends to use this facility for their services in the future. More

by ESAGAILLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Bacon , Paula

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Apr 28, 2023

Colonial Nissan of Medford responded

Thanks for sharing about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

April 26, 2023

Dealership Rating
Employee Rating

Laura Notartomaso was the best! The Mechanic was great, professional. The car rides better, thank you both. It was my pleasure doing business with you. More

by GERONIMO310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 27, 2023

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

April 21, 2023

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Employee Rating

Outstanding customer service. I could see that this team of people really enjoy working together. More

by MARYELLENOMEARA
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Apr 23, 2023

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, Mary Ellen, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

April 19, 2023

Dealership Rating
Employee Rating

Once again OUTSTANDING customer service provided by Joanne and the entire service team. great job! More

by CERUNDOLO8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso , Alex Chase

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Apr 19, 2023

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

April 19, 2023

Dealership Rating
Employee Rating

Jessica and Joanne were a great team, keeping me informed of what was going on with my car. Joanne especially is very knowledgeable and great at explaining complex mechanical concepts in terms I could unders More

by MARYELLENOMEARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Apr 19, 2023

Colonial Nissan of Medford responded

MaryEllen, Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear Jessica and Joanne delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

April 18, 2023

Dealership Rating
Employee Rating

Benn there many times and they are always excellent: professional, friendly, prompt and knowledgable.. There is no attempt to sell services but they do tell you when certain things like brakes or tires More

by tarthurturano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso , Alex Chase

Report | Print
Apr 18, 2023

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

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