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Jessica Licona
Jessica Licona at Colonial Nissan of Medford

Jessica Licona | Page 41

Service Customer Client Care Specialist Hablo Espanol!

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

4.8
470 Reviews

I have 3 dogs and 1 cat! I'm very determined person and I love reading and writing and spending time with my family and friends. Call me! I'm here to help you :)

4.8

470 Reviews

Write a Review

Dealership Experience

8 yrs, 3 mos

Industry Experience

8 yrs, 3 mos

Specialties & Trainings

Bilingual

470 Reviews of Jessica Licona

April 11, 2023

Dealership Rating
Employee Rating

Everyone is very friendly from the receptionist to the technicians to the advisors and managers. More

by ACamesbury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Bellizia, Andy Bellizia, Joanne Sasso

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Apr 11, 2023

Colonial Nissan of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jessica, Joanne, Andy, and Joe met your expectations. Thank you again for choosing Colonial Nissan of Medford, we look forward to having you as one of our valued customers for many more years to come! Alex Chase, Service Manager achase@nissanofmedford.com

April 10, 2023

Dealership Rating
Employee Rating

Always love getting my car serviced at Colonial Nissan. staff is great and service is great. They are very honest when it comes to repairs and always check in with the customer before doing anything. I hig More

by Fmartins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso , Alex Chase

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Apr 10, 2023

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

April 07, 2023

Dealership Rating
Employee Rating

I quickly and easy make appointment for my Nissan maintenance. All necessary actions were done in promised time. I am happy. More

by emorozova
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso , Alex Chase

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Apr 08, 2023

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

April 07, 2023

Dealership Rating
Employee Rating

they were very polite and very helpful and took the time to explain why I should keep my car up to date with service. More

by josephbolduc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Apr 08, 2023

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

April 06, 2023

Dealership Rating
Employee Rating

Good customer services and good services I like doing service in this place I’m verry satisfied when i do services in this place More

by mondesirrijkaardfrino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso , Alex Chase

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Apr 06, 2023

Colonial Nissan of Medford responded

Thank you for your nice words they help and they make us want to do a great job for you.

April 06, 2023

Dealership Rating
Employee Rating

Very helpful and attentive staff. The only reason I did not select the most stars is because my sensor problem came back a few days after I left Nissan last week. More

by abbykilleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The ladies at the reception desk. Very helpful

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Apr 06, 2023

Colonial Nissan of Medford responded

Thank You!

April 01, 2023

Dealership Rating
Employee Rating

Professional and courteous staff! Grateful for the timely communication and support of the service team! Thank you. More

by JDLCJOHNSON4
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso , Mike Simon, Joe

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Apr 01, 2023

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

March 24, 2023

Dealership Rating
Employee Rating

Very professional, and always diligent and friendly and direct to the point where a question is asked More

by PEARLIE.RAVENSCROFT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso , Alex Chase

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Mar 27, 2023

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

March 24, 2023

Dealership Rating
Employee Rating

It was great as was everyone there, no issues at all. Don't mind at all going there. More

by ROSEMARIE.T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso , Alex Chase

Report | Print
Mar 24, 2023

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

March 23, 2023

Dealership Rating
Employee Rating

This is a great place to bring my SUV for services and updates. Staff is very knowledgeable about my SUV. More

by WILLIAM.DIAZ05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 24, 2023

Colonial Nissan of Medford responded

Thank you so much for taking the time to leave us a five-star review. We truly appreciate your business, William. Alex Chase, Service Manager achase@nissanofmedford.com

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