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Jessica Licona
Jessica Licona at Colonial Nissan of Medford

Jessica Licona | Page 44

Service Customer Client Care Specialist Hablo Espanol!

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

4.8
470 Reviews

I have 3 dogs and 1 cat! I'm very determined person and I love reading and writing and spending time with my family and friends. Call me! I'm here to help you :)

4.8

470 Reviews

Write a Review

Dealership Experience

8 yrs, 3 mos

Industry Experience

8 yrs, 3 mos

Specialties & Trainings

Bilingual

470 Reviews of Jessica Licona

December 07, 2022

Dealership Rating
Employee Rating

Service was quick, clear and I felt like they were being honest with me. Would recommend More

by munseman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 07, 2022

Colonial Nissan of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jim Islami, Service Manager jimi@nissanofmedford.com

December 02, 2022

Dealership Rating
Employee Rating

Colonial Nissan has been servicing my cars for years. I am always greeted with a smile and I feel like I am dealing with friends. The service is top notch and I feel that they are conscientious about let More

by JSPEN2222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso , Jim Islami, Michael King

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Dec 04, 2022

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jim Islami, Service Manager jimi@nissanofmedford.com

November 18, 2022

Dealership Rating
Employee Rating

Professional and courteous. Great dealership and customer service. Jim I. is the best !!!! Very nice and helpful. More

by TDICEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso , Jim Islami, Michael King

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Nov 21, 2022

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. Jim and our team appreciate your business and hope to see you again soon! Jim Islami, Service Manager jimi@nissanofmedford.com

November 16, 2022

Dealership Rating
Employee Rating

Very efficient and helpful regarding actual needs and cost. The whole process took only an hour. More

by JILLIAN.RICCIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 16, 2022

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Jim Islami, Service Manager jimi@nissanofmedford.com

November 12, 2022

Dealership Rating
Employee Rating

Friendly service with detailed explanation of work done. Provided a free ride through Lyft so I didn’t need to wait at the dealership. More

by ADELEIDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 13, 2022

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jessica met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Jim Islami, Service Manager jimi@nissanofmedford.com

October 26, 2022

Dealership Rating
Employee Rating

A very friendly and professional team ! ! I went to do an oil change and went out buying a car !! More

by rbg313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso , Jim Islami, Michael King, Herbin Barrientos, Gerson

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Oct 26, 2022

Colonial Nissan of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford, we look forward to having you as one of our valued customers for many more years to come! Jim Islami, Service Manager jimi@nissanofmedford.com

Oct 27, 2022

rbg313 responded

Thanks for your help !!

October 20, 2022

Dealership Rating
Employee Rating

Staff explains things. Tell me got some time or if some requires urgent attention. Gives me idea what needs to be done next. More

by TLANNARATONE
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Oct 23, 2022

Colonial Nissan of Medford responded

Thanks for sharing about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Jim Islami, Service Manager jimi@nissanofmedford.com

October 19, 2022

Dealership Rating
Employee Rating

Amazing experience with the entire process from first contact to followup when my next service was coming up. More

by jdball1592
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Oct 20, 2022

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Jim Islami, Service Manager jimi@nissanofmedford.com

October 13, 2022

Dealership Rating
Employee Rating

This dealership is awesome great people working there and a great atmosphere. Especially the sales manager I believe his name was Andy bellizia he was welcoming and just an awesome person. More

by CARLOBAR01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Bacon, Joe Bellizia, Andy Bellizia, Carl Tagliamonte, Hervin Barrientos

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Oct 14, 2022

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with Andy and our team. We're glad to hear we delivered such a great experience! Jim Islami, Service Manager jimi@nissanofmedford.com

October 05, 2022

Dealership Rating
Employee Rating

Very responsive model of customer service associate assigned to customer .easy to make appointment and state what I wanted More

by Catherine Weisbrod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Oct 05, 2022

Colonial Nissan of Medford responded

Catherine, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jim Islami, Service Manager jimi@nissanofmedford.com

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