Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Jessica Licona
Jessica Licona at Colonial Nissan of Medford

Jessica Licona | Page 44

Service Customer Client Care Specialist Hablo Espanol!

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

4.9
473 Reviews

I have 3 dogs and 1 cat! I'm very determined person and I love reading and writing and spending time with my family and friends. Call me! I'm here to help you :)

4.9

473 Reviews

Write a Review

Dealership Experience

8 yrs, 4 mos

Industry Experience

8 yrs, 4 mos

Specialties & Trainings

Bilingual

473 Reviews of Jessica Licona

December 19, 2022

Dealership Rating
Employee Rating

i think the service department is one of the best around , jim islami is always at your service with any concerns and always takes good care of you as fast as possible , love colonial !!! More

by ACDODGE01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso , Jim Islami, Michael King, brandon

Report | Print
Dec 20, 2022

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jim Islami, Service Manager jimi@nissanofmedford.com

December 16, 2022

Dealership Rating
Employee Rating

Always a pleasant experience. The staff were helpful and provided great service!! I recommend this place. More

by sJCABRAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 17, 2022

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Jim Islami, Service Manager jimi@nissanofmedford.com

December 08, 2022

Dealership Rating
Employee Rating

The staff that helped with our car did a great job and I am happy with the service More

by MARIAMONSERRAT24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathy Escobar, Fred Santarpio, Joe Bellizia, Andy Bellizia, Joanne Sasso, Carl Tagliamonte , Jim Islami, Michael King, Shawn Minigan

Report | Print
Dec 09, 2022

Colonial Nissan of Medford responded

Maria, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Jim Islami, Service Manager jimi@nissanofmedford.com

December 07, 2022

Dealership Rating
Employee Rating

Service was quick, clear and I felt like they were being honest with me. Would recommend More

by munseman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 07, 2022

Colonial Nissan of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jim Islami, Service Manager jimi@nissanofmedford.com

December 02, 2022

Dealership Rating
Employee Rating

Colonial Nissan has been servicing my cars for years. I am always greeted with a smile and I feel like I am dealing with friends. The service is top notch and I feel that they are conscientious about let More

by JSPEN2222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso , Jim Islami, Michael King

Report | Print
Dec 04, 2022

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jim Islami, Service Manager jimi@nissanofmedford.com

November 18, 2022

Dealership Rating
Employee Rating

Professional and courteous. Great dealership and customer service. Jim I. is the best !!!! Very nice and helpful. More

by TDICEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso , Jim Islami, Michael King

Report | Print
Nov 21, 2022

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. Jim and our team appreciate your business and hope to see you again soon! Jim Islami, Service Manager jimi@nissanofmedford.com

November 16, 2022

Dealership Rating
Employee Rating

Very efficient and helpful regarding actual needs and cost. The whole process took only an hour. More

by JILLIAN.RICCIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 16, 2022

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Jim Islami, Service Manager jimi@nissanofmedford.com

November 12, 2022

Dealership Rating
Employee Rating

Friendly service with detailed explanation of work done. Provided a free ride through Lyft so I didn’t need to wait at the dealership. More

by ADELEIDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 13, 2022

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jessica met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Jim Islami, Service Manager jimi@nissanofmedford.com

October 26, 2022

Dealership Rating
Employee Rating

A very friendly and professional team ! ! I went to do an oil change and went out buying a car !! More

by rbg313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso , Jim Islami, Michael King, Herbin Barrientos, Gerson

Report | Print
Oct 26, 2022

Colonial Nissan of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford, we look forward to having you as one of our valued customers for many more years to come! Jim Islami, Service Manager jimi@nissanofmedford.com

Oct 27, 2022

rbg313 responded

Thanks for your help !!

October 20, 2022

Dealership Rating
Employee Rating

Staff explains things. Tell me got some time or if some requires urgent attention. Gives me idea what needs to be done next. More

by TLANNARATONE
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Report | Print
Oct 23, 2022

Colonial Nissan of Medford responded

Thanks for sharing about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Jim Islami, Service Manager jimi@nissanofmedford.com

1
...
43
44
45
...
48

Dealership Inventory (202 Vehicles)

used 2023 Nissan Rogue car, priced at $24,288
2023 Nissan Rogue
used
Gun Metallic exterior
Automatic
All-wheel Drive
$24,288
View Details
new 2026 Nissan Kicks car, priced at $31,030
2026 Nissan Kicks
new
2T ICE BLK exterior
Automatic
All-wheel Drive
$31,030
View Details
used 2025 Nissan Versa car, priced at $21,476
2025 Nissan Versa
used
Aspen White Tricoat exterior
Automatic
Front-wheel Drive
$21,476
View Details
new 2026 Nissan Frontier car, priced at $41,680
2026 Nissan Frontier
new
GLACIER WH exterior
Automatic
Four-wheel Drive
$41,680
View Details
new 2025 Nissan Kicks car, priced at $29,615
2025 Nissan Kicks
new
GUN METALL exterior
Automatic
All-wheel Drive
$29,615
View Details
used 2019 Mazda CX-5 car, priced at $20,477
2019 Mazda CX-5
used
Snowflake White Pearl Mica exterior
Automatic
All-wheel Drive
$20,477
View Details
View All Inventory