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Jessica Licona
Jessica Licona at Colonial Nissan of Medford

Jessica Licona | Page 8

Service Customer Client Care Specialist Hablo Espanol!

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

4.9
483 Reviews

I have 3 dogs and 1 cat! I'm very determined person and I love reading and writing and spending time with my family and friends. Call me! I'm here to help you :)

4.9

483 Reviews

Write a Review

Dealership Experience

8 yrs, 6 mos

Industry Experience

8 yrs, 6 mos

Specialties & Trainings

Bilingual

483 Reviews of Jessica Licona

August 06, 2025

Dealership Rating
Employee Rating

Waited for over two hours for an oil change that cost me over $150. Not sure if I’ll go back. More

by valerie.passanisi
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joanne Sasso

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Aug 06, 2025

Colonial Nissan of Medford responded

We do not have a Valerie Passanisi that has been to this Dealership. The ONLY Passanisi that as been to this Dealership we have was here on 6/7/25, and that customer had a oil and filter service and tire rotation done and that was done at no charge to them. Please get in touch with Joseph Bellizia General Manager 781-395-5300, so I can try to assist, or if it came in in other another name.

August 02, 2025

Dealership Rating
Employee Rating

Best dealership. I always go over there. Best service. I bought my three cars from them. More

by VANDANA968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Aug 02, 2025

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

July 31, 2025

Dealership Rating
Employee Rating

Great service, fast work! And a pleasant surprise to get complimentary ride share service to and from their location. More

by ccharles_79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 31, 2025

Colonial Nissan of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Chase, Service Manager achase@nissanofmedford.com

July 30, 2025

Dealership Rating
Employee Rating

Everyone was great; fast and easy service! Very professional and courteous: great experience overall and everyone was very nice. More

by petesiuda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Jul 30, 2025

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

July 17, 2025

Dealership Rating
Employee Rating

Staff is very courteous and very helpful. My car is always returned at the time promised, sometimes sooner. More

by ROMO0928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Jul 17, 2025

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

July 14, 2025

Dealership Rating
Employee Rating

Always efficient and speedy service. Never have to wait long for any parts needed. Great location as well. More

by KAREN2RUSSEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso , Jonathan

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Jul 14, 2025

Colonial Nissan of Medford responded

Thanks for sharing about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

July 03, 2025

Dealership Rating
Employee Rating

easy to work with, relatively short wait, shuttle to town and back (uber), fair price. 100% satisfied More

by LBOODIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe

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Jul 03, 2025

Colonial Nissan of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford. We look forward to having you as one of our valued customers for many more years to come! Alex Chase, Service Manager achase@nissanofmedford.com

July 03, 2025

Dealership Rating
Employee Rating

Everything and everyone there were great, I had my. oil changed, no problem, I waited in a lovely relaxing room. More

by dianes1129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso , Johnathan

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Jul 03, 2025

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

July 01, 2025

Dealership Rating
Employee Rating

ae ngn han eh nt ar nj a rj bm m mg uky mee eg More

by plapan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Report | Print
Jul 01, 2025

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

June 28, 2025

Dealership Rating
Employee Rating

They did a great job! I appreciate all the assistance and all the work the did. More

by mariana.solisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Bacon

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Jun 28, 2025

Colonial Nissan of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford. We look forward to having you as one of our valued customers for many more years to come! Alex Chase, Service Manager achase@nissanofmedford.com

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