Jessica Licona
Jessica Licona at Colonial Nissan of Medford

Jessica Licona | Page 9

Service Customer Client Care Specialist Hablo Espanol!

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

4.9
483 Reviews

I have 3 dogs and 1 cat! I'm very determined person and I love reading and writing and spending time with my family and friends. Call me! I'm here to help you :)

4.9

483 Reviews

Write a Review

Dealership Experience

8 yrs, 6 mos

Industry Experience

8 yrs, 6 mos

Specialties & Trainings

Bilingual

483 Reviews of Jessica Licona

June 25, 2025

Dealership Rating
Employee Rating

Knowledgeable, very polite and quite helpful . Was grateful for the shuttle service ! Thankyou very much More

by nsupportservices
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Joe Bellizia, Joanne Sasso

Jun 25, 2025

Colonial Nissan of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Chase, Service Manager achase@nissanofmedford.com

June 25, 2025

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Pleasant experience. Guy I talked to was very knowledgeable. They fixed several problems for me and did not overcharge. I would recommend this place to anyone. More

by PBKINGMAN
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Joe Bellizia

Jun 25, 2025

Colonial Nissan of Medford responded

Thanks for sharing about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

June 24, 2025

Dealership Rating
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Excelente 👌 servicio lo hacen sentir como en familia todos muy amables excelente Lo recomiendo al100% More

by villatoroedgar11
Service Price Transparency
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Recommend Dealer
Yes
Jun 24, 2025

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

June 21, 2025

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colonial nissan is the best. The people are nice and treat customers very well. Again colonial nissan is great! More

by EROSSELLE86
Service Price Transparency
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Recommend Dealer
Yes
Jun 21, 2025

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

June 11, 2025

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Really nice experience buying my Nissan Kicks. Very welcoming atmosphere.Nice group of people operating this dealership. More

by sandybodner1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Jun 11, 2025

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

June 08, 2025

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Employee Rating

The service department at this dealership is fantastic, the service advisors are very experienced and knowledgeable about helping you get your vehicle repaired quickly and efficiently. The mechanics are am More

by nspirito
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso , Phil Marotta, Josh Zeobro

Jun 08, 2025

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

May 26, 2025

Dealership Rating
Employee Rating

I’ve been going to this dealership for 7 years now and they make the experience very personable and I know I’m getting the best quality for my vehicle. More

by OBRIENCHRISTINA
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alex Chase, Laura 5 stars !

May 26, 2025

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Alex Chase, Service Manager achase@nissanofmedford.com

May 20, 2025

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The service was quick despite them having a packed schedule. Always a relief to bear my vehicle is in good shape and in good care. More

by anori.tki
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 20, 2025

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

May 19, 2025

Dealership Rating
Employee Rating

Colonial Nissan was able to assist me with my car issue in a VERY quick and totally painless manner. Everyone I interacted with was helpful and pleasant. I will be returning to this dealership! More

by mhulme991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

May 19, 2025

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Alex Chase, Service Manager achase@nissanofmedford.com

May 19, 2025

Dealership Rating
Employee Rating

Excellent customer service. Very receptive and communication of service timeline was very respectful. Thank you More

by ANUNEZ10
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Bellizia, Joanne Sasso , Alex Chase

May 19, 2025

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

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