Jessica Licona
Jessica Licona at Colonial Nissan of Medford

Jessica Licona | Page 9

Service Customer Client Care Specialist Hablo Espanol!

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

4.9
537 Reviews

I have 3 dogs and 1 cat! I'm very determined person and I love reading and writing and spending time with my family and friends. Call me! I'm here to help you :)

4.9

537 Reviews

Write a Review

Dealership Experience

8 yrs, 9 mos

Industry Experience

8 yrs, 9 mos

Specialties & Trainings

Bilingual

537 Reviews of Jessica Licona

January 26, 2026

Dealership Rating
Employee Rating

Always a great experience. Easy to make an appointment. Complimentary Uber service is a plus. More

by ROMO0928
Service Price Transparency
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Recommend Dealer
Yes
Jan 26, 2026

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

January 21, 2026

Dealership Rating
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Timely, courteous and trustworthy service. Highly recommend. I didn’t have to wait long for my car to be fixed. More

by Cristina
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Jan 21, 2026

Colonial Nissan of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

January 17, 2026

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Employee Rating

All went very well ! Prompt, professional service ! Appointment started on time and completed, as promised. More

by moco818
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Workmanship
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Recommend Dealer
Yes
Jan 17, 2026

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

January 06, 2026

Dealership Rating
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They were very helpful and I got everything that I needed out of my visit. More

by hart.taylorj
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe Bellizia

Jan 06, 2026

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

January 02, 2026

Dealership Rating
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The service has always been very good, especially Jessica, who is an excellent customer service representative. When you arrive and she attends to you, you definitely feel her warmth and kindness, an More

by cristina_urriago_8
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Gerson Ruiz

Jan 02, 2026

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

January 01, 2026

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Employee Rating

Great service. I had an appointment for an oil change and it was painted out that I needed a tire rotation and they were able to do it at the same time. I like th More

by MFEHLAN
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 01, 2026

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

December 29, 2025

Dealership Rating
Employee Rating

The service department treated me great. They had open and honest communication with me about what was going on. I would recommend this department and dealership to anyone. More

by MARTIN9968
Service Price Transparency
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Recommend Dealer
Yes
Dec 30, 2025

Colonial Nissan of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

December 17, 2025

Dealership Rating
Employee Rating

Great customer service and quick service with quality. They know my car and it's needs More

by vrobinson4799
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 09, 2026

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

December 11, 2025

Dealership Rating
Employee Rating

Always neat, clean and welcoming and a pleasure to visit because everyone projects genuine willingness to help. More

by bajdclutfl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 11, 2025

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

December 06, 2025

Dealership Rating
Employee Rating

I have been using this dealership for a couple of years now. They have always been very helpful, and their work is always spot on. This is not only on my car but my son's as well. Communication is also exc More

by val02144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Dec 06, 2025

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

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