Jessica Matos | Page 9

Jess is great - She is very professional and communicates well. I am on the road a lot and appreciate the GREAT service team and their dependable work!! well. I am on the road a lot and appreciate the GREAT service team and their dependable work!! More

by CPICKERING0 Verified Customer Verified Customer

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They're are always worth the drive for great service, as I drive from Concord! I drive from Concord! More

by CARLOS.SANTIAGO1 Verified Customer Verified Customer

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Always a great visit. Friendly service staff, and typically in and out in a reasonable amount of time. Friendly service staff, and typically in and out in a reasonable amount of time. More

by Subaru#1 Verified Customer Verified Customer

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Above and beyond service when I was in a jam with a faulty battery. They got me jumped and replaced the battery and back on the road! Best service team ever. faulty battery. They got me jumped and replaced the battery and back on the road! Best service team ever. More

by patrick98 Verified Customer Verified Customer

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I appreciate the care and attention I receive when I come in for service, especially from Jess she makes everyone feel welcome! in for service, especially from Jess she makes everyone feel welcome! More

by cyndiio55 Verified Customer Verified Customer

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The service department is extremely nice, and they did an absolute favor doing a Goodwill price on a headlight repair. They’ve been fantastic to work with through many issues. However, there are some small i absolute favor doing a Goodwill price on a headlight repair. They’ve been fantastic to work with through many issues. However, there are some small improvements to be made with just a little bit of care prior to releasing a vehicle. If I was not mechanically inclined, it would be an issue that would require returning and as it was, I needed to fix some things myself. The fender liner was left untucked and out of place as well as the upper portion of the bumper, which was not in its correct place with the tabs in the center. One of the fog lights was also not plugged in all the way, and not functioning which required removal of the bottom panel to reattach it correctly. W while these are minor things, they do add up to a less than perfect experience and on the heels of a seat repair that resulted in damage and another visit to fix paint, it would just be great to see a little bit more care before releasing a vehicle to make sure that everything is correct. More

by jcline116 Verified Customer Verified Customer

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Aaron took time to understand what was important to me. I believe him to be a man of integrity and trustworthy. I believe him to be a man of integrity and trustworthy. More

by LINDA.MANASSEH Verified Customer Verified Customer

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Service was completed in a timely manner and the staff was courteous. Love the use of the video to show me maintenance needs of my vehicle. was courteous. Love the use of the video to show me maintenance needs of my vehicle. More

by mdnc94 Verified Customer Verified Customer

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Very happy with the service received. just moved into the area and will be making them my regular service center going forward just moved into the area and will be making them my regular service center going forward More

by STUART_TULL Verified Customer Verified Customer

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⸻ Nothing but praise for the team at Randy Marion Subaru. They made my daughter’s first car-buying experience an absolute pleasure. Special thanks to Marshall McCarty, Brian Fogarty, Joshua Elliott, Subaru. They made my daughter’s first car-buying experience an absolute pleasure. Special thanks to Marshall McCarty, Brian Fogarty, Joshua Elliott, Keeley Murphy, and Jessica Matos for their teamwork and professionalism—everyone was in sync and clearly communicated throughout the process. A special mention to Jessica Matos, whose genuine care and dedication to customer service keep me coming back for all my vehicle needs. She consistently provides clear updates and ensures every service visit goes smoothly. More

by Jimmy143 Verified Customer Verified Customer

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