Jessica Matos
Jessica Matos at Randy Marion Subaru

Jessica Matos | Page 8

Service Advisor

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28117

Contact Me
4.9
218 Reviews

Dealership Experience

2 yrs, 9 mos

Industry Experience

7 yrs

Languages Spoken

English English

4.9

218 Reviews

Write a Review

218 Reviews of Jessica Matos

December 10, 2025

Dealership Rating
Employee Rating

Have 2 older Subaru autos. Been using the same service provider for them for at least 4 years, but due to my recent experience with Randy Marion and my service advisor, Jessica More

by scottvaldez1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 11, 2025

Randy Marion Subaru responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Randy Marion Subaru to be a positive one. Please don't hesitate to reach out if you need anything else.

December 08, 2025

Dealership Rating
Employee Rating

I Have purchased Several Subaru from Randy Marion Subaru in the past years. They have always been excellent to deal with. They have been everything and more when it comes to servicing my cars. I will be bac More

by gmlawler108
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jacob McMillen

Dec 08, 2025

Randy Marion Subaru responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Randy Marion Subaru!

December 06, 2025

Dealership Rating
Employee Rating

Mark and everyone was amazing. Everything was done in a professional way and handled well More

by bonaddioalexandra
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 06, 2025

Randy Marion Subaru responded

Thank you for choosing Randy Marion Subaru. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 06, 2025

Dealership Rating
Employee Rating

Jessica in service department is a great customer service representative. Appreciate her attention to detail. More

by DENISERIGGS4
Service Price Transparency
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Recommend Dealer
Yes
Dec 06, 2025

Randy Marion Subaru responded

Thank you for choosing Randy Marion Subaru. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 02, 2025

Dealership Rating
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Wonderfull! !!!!!!!!!!!!!!!!wonderful wonderful wonderful wonderfulwonderful wonderful wonderful wonderful wonderful wonderful wonderful it is best automotive cen More

by JRAGAN159@aol.com
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 02, 2025

Randy Marion Subaru responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 23, 2025

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Employee Rating

Very professional and there are no surprises. We’ve been happy with both the sales process and the follow-up service. More

by rowlesnc
Service Price Transparency
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Recommend Dealer
Yes
Nov 23, 2025

Randy Marion Subaru responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 22, 2025

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Employee Rating

Excellent customer service provided by the service department. Service managers explain what is needed and follows up to insure complete understanding. More

by jvcasey817
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mark Wilburn

Nov 22, 2025

Randy Marion Subaru responded

Thanks for sharing your thoughts about your experience with Randy Marion Subaru. We appreciate your business and hope to see you again soon!

November 20, 2025

Dealership Rating
Employee Rating

People are very friendly and helpful. Waiting area is customer-friendly and quiet. Service was completed very quickly and efficiently and and update on items done and work that may be More

by DWAUGH77
Recommend Dealer
Yes
Nov 20, 2025

Randy Marion Subaru responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 19, 2025

Dealership Rating
Employee Rating

Jess in service department made service experience super easy. Great attitude, kept me up to date on all work and helped with warranty. Will go back for service at RM just because of Jess. Thanks More

by thurmondw
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2025

Randy Marion Subaru responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Randy Marion Subaru, we look forward to having you as a valued customer for many years to come!

November 17, 2025

Dealership Rating
Employee Rating

I had a great experience with the service department! they were very kind and helpful from the fist moment we spoke. They went out of the way to help me find tires that i could afford. I really appreciat More

by ERODRIGUEZ0722
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 17, 2025

Randy Marion Subaru responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Randy Marion Subaru.

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