Jessie Barnes
Jessie Barnes at Schaller Honda

Jessie Barnes | Page 2

Parts Manager

Schaller Honda

1 Veterans Dr
New Britain, CT 06051

4.9
31 Reviews
4.9

31 Reviews

Write a Review

31 Reviews of Jessie Barnes

March 28, 2024

Dealership Rating
Employee Rating

After the diagnostic we were told that we needed 1000s of dollars worth of work doing. In fact only one of the jobs was needed and the others just recommended. I feel very taken advantage of. More

by sdowle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Carlos

Mar 31, 2024

Schaller Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if we can come up with something to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

March 21, 2024

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Employee Rating

Service was excellent and all the work was done in a timely matter.Also I was satisfied with the work More

by jessebarnes662
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 22, 2024

Schaller Honda responded

Thank you, Jesse, for choosing Schaller Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 14, 2024

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Employee Rating

Everyone was knowledgeable and very helpful. They took care of the issue with my brakes. More

by HOCKEY_PUCK_GOALIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos in service department was very helpful.

Mar 14, 2024

Schaller Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Schaller Honda, we look forward to having you as one of our valued customers for many more years to come!

March 11, 2024

Dealership Rating
Employee Rating

Great service and great customer service communication. I will be returning and recommending Schaller to others. More

by DB
Recommend Dealer
Yes

Other Employees Tagged: Fred Pliskin, Frank Williams, Christopher "CP" Slicker, Yira 'GiGi' Roldan , Eric Poulson, Carlos and the people that rung me out and handed me my paperwork.

Mar 11, 2024

Schaller Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Schaller Honda, we look forward to having you as one of our valued customers for many more years to come!

March 05, 2024

Dealership Rating
Employee Rating

Great customer service given to me and quality service. Gonne be back for another service More

by aldacudao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 05, 2024

Schaller Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 22, 2024

Dealership Rating
Employee Rating

Everybody was polite , I’ve gotten the help I need and I’ll keep returning More

by fakepeople1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 23, 2024

Schaller Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Schaller Honda.

February 18, 2024

Dealership Rating
Employee Rating

Excellent management (Chris), Service , and staff: Dylan, Gigi, Summer, Carlos, etc. First class. Great communication, and doesn't promote unnecessary repairs. Jesse is great in parts too. 5***** More

by Jackson154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2024

Schaller Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 30, 2023

Dealership Rating
Employee Rating

The staff was friendly and courteous. When I got there there was an extremely long line but they processed me quickly and I was out of there in a little over an hour. The waiting room was More

by STHIBODEAU313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 16, 2023

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Employee Rating

Your salesman JJ was excellent and a true professional. took time and answered my questions More

by aiorillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JJ Jinks , Eric Poulson

December 01, 2023

Dealership Rating
Employee Rating

Work order 267738 on 11/10/23. .labor chgs too high. Bill=$1532, labor $738! Asked for sr discount before work was done and they credited oil chg $65. Looking for a local garage t More

by marjorie.steiner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

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