Jessie Havniear
Jessie Havniear at Subaru of Little Rock

Jessie Havniear

Service Advisor

Subaru of Little Rock

12121 Colonel Glenn Road
Little Rock , AR 72210

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4.9
53 Reviews
4.9

53 Reviews

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53 Reviews of Jessie Havniear

August 19, 2025

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Employee Rating

My experience was professional and courteous. I was kept informed via text and even received a phone call. Jessie was prompt and responsive. Everyone was super nice. More

by leeflem
Service Price Transparency
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Recommend Dealer
Yes
Aug 19, 2025

Subaru of Little Rock responded

Thanks for sharing your thoughts about your experience with Subaru of Little Rock. We appreciate your business and hope to see you again soon! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

August 16, 2025

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The service was very efficient and painless. .Generally it is always a pleasant experience..And it is easy to find an answer for any question you might have.. More

by Lobanowskisergiuslobo
Service Time
Service Communication
Recommend Dealer
Yes
Aug 16, 2025

Subaru of Little Rock responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

August 15, 2025

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The staff is always fast, efficient, and professional. They always accommodate even without an appointment. More

by CATHLEEN.CONWAY
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Recommend Dealer
Yes
Aug 15, 2025

Subaru of Little Rock responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Subaru of Little Rock. We look forward to having you as one of our valued customers for many more years to come! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

August 12, 2025

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I have never had a complaint, I was treated with courtesy, professionalism, and efficiency. Thank you More

by peter.bigpete.guerin
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Recommend Dealer
Yes
Aug 12, 2025

Subaru of Little Rock responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

August 09, 2025

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He’s very kind and always tries to help explain what’s going on so I can make the best decision for my vehicle More

by darlahodapp
Service Price Transparency
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Recommend Dealer
Yes
Aug 09, 2025

Subaru of Little Rock responded

Thank you for choosing Subaru of Little Rock. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

August 07, 2025

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I did a four wheel alignment there and my car still not driving straight. So they offered another free alignment More

by laoma
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Recommend Dealer
Yes
Aug 07, 2025

Subaru of Little Rock responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

August 07, 2025

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I was never told my cat would take more then a day to repair after 5 days they finally offered me a loaner and said it may be done that day later on then no one even called me all week ...I am glad they More

by donnacounts28
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Recommend Dealer
No

Other Employees Tagged: Kari Bratton

Aug 08, 2025

Subaru of Little Rock responded

Thank you, Donna, for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, I would like to give you a call to get a little more information so that I make sure this doesn't happen again. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Burt Prickett Client Relations 501-503-5454 bprickett@winrockautomotive.com

Aug 08, 2025

donnacounts28 responded

Thank you for your follow up phone call. It was appreciated. Have a great weekend.

August 04, 2025

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Jessie H. And all the staff are awesome!!! Wonderful service since I bought my Forester 7 years ago!!! Very nice accommodations while you wait or a loaner car More

by ruthtanyamiller
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Recommend Dealer
Yes

Other Employees Tagged: Frank-Service advisor

Aug 04, 2025

Subaru of Little Rock responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Subaru of Little Rock to be a positive one. Please don't hesitate to reach out if you need anything else. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

August 03, 2025

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The staff is very professional. They have always been helpful in caring for our Subaru Ascent More

by terryminton
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Service Communication
Recommend Dealer
Yes
Aug 04, 2025

Subaru of Little Rock responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

August 02, 2025

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Employee Rating

I can’t say enough good about customer service at Subaru of little Rock. Jessie went above and beyond to find a solution for an issue another dealership would have dismissed. Thank you, Jessie! It’s so good More

by bdreher27
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Recommend Dealer
Yes
Aug 03, 2025

Subaru of Little Rock responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

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