Jesus Moya | Page 2

Reliable Nissan responded

We are utterly delighted to hear about your wonderful experiences with purchasing two vehicles and using our service department. Your trust in choosing us twice means everything to our team. We understand how frustrating it can be when vehicle issues are not properly identified, and we take great pride in our service team's ability to accurately diagnose problems and provide effective solutions. Knowing that we were able to correctly identify the issue with your current vehicle and save you both money and further complications truly highlights what we strive for every day. Your recommendation to family and friends is the highest compliment we could receive, and we look forward to continuing to provide you with the exceptional service you deserve at Reliable Nissan.

Reliable Nissan responded

Thank you for your kind words about our helpful team at Reliable Nissan! We appreciate your patience with the wait time and value your honest feedback as it helps us continue improving our service. Thank you for choosing us for your automotive needs.

Reliable Nissan responded

We take your feedback seriously and understand your frustration. Your experience highlights the importance of providing accurate time estimates and proactive communication throughout the service process. We value your input as it helps us improve our service standards and ensure better experiences for all our customers. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can discuss your experience further and address your concerns directly.

Reliable Nissan responded

We value your input and understand your disappointment. Your concerns highlight areas where we can work to improve our processes. We would appreciate the opportunity to discuss this further. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can address these issues properly.

Reliable Nissan responded

We are happy to hear about your positive experience with our team member. Your feedback about receiving friendly and respectful service means a great deal to us at Reliable Nissan. We take pride in working closely with our customers to ensure they feel valued and well-cared for. Thank you for taking the time to share your experience with us.

Reliable Nissan responded

We are happy to hear about your positive experience with our team member. Your feedback about receiving friendly and respectful service means a great deal to us at Reliable Nissan. We take pride in working closely with our customers to ensure they feel valued and well-cared for. Thank you for taking the time to share your experience with us.

Reliable Nissan responded

We are happy to hear about your positive experience with our team member. Your feedback about receiving friendly and respectful service means a great deal to us at Reliable Nissan. We take pride in working closely with our customers to ensure they feel valued and well-cared for. Thank you for taking the time to share your experience with us.

Reliable Nissan responded

Thank you for recognizing our team's excellent service! We truly appreciate your kind words about our quick, reliable, and hardworking staff at Reliable Nissan. Your feedback means so much to us.

Reliable Nissan responded

We deeply appreciate your feedback and are pleased to hear about your positive experience with our service team. It's wonderful that we were able to communicate clearly about the additional work needed and take care of you quickly. We understand how important it is to keep you informed throughout the process, and we're glad our team delivered on that front. We also appreciate you noting the oversight with the wiper blades and will use this feedback to help our team stay more attentive to all service details. Your continued trust means everything to us, and we look forward to providing you with even better service in the future.

Reliable Nissan responded

Your review is appreciated, and we understand your frustration. We recognize that efficient service timing is important to our customers, and we value you taking the time to share your experience with us. Your feedback helps us identify areas where we can improve our service processes. Please reach out to Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can discuss your experience further and work towards a resolution.