Jesus Rosales
Jesus Rosales at Nissan of Torrance

Jesus Rosales

General Manager

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.6
31 Reviews

Dealership Experience

4 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

4.6

31 Reviews

Write a Review

31 Reviews of Jesus Rosales

November 05, 2025

Dealership Rating
Employee Rating

If I could give zero starts I would. Do not go here if you are looking to do a trade in, they have been giving my brother the run around worst customer service he came here to buy a new More

by danielrezado21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Elizabeth Reyes, Kathy Lira

Nov 06, 2025

Nissan of Torrance responded

Hello Daniel, we are truly sorry for the inconvenience in the delay of your payoff. Please know that our General Manager and I have been actively working with our accounting department to ensure this matter is resolved as quickly as possible. We understand how frustrating this situation can be, and we sincerely apologize for the inconvenience it has caused. If there are any impacts to your credit, we will fully support a dispute with NMAC to correct the issue. We appreciate your patience and understanding as we work to make this right. As soon as I have an update, I will be in contact with you or your wife Bianca. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 28, 2025

Dealership Rating
Employee Rating

The entire process is antiquated with little attention given to customer service. For example, the dealerships refusal to quote a finance rate unless I was at the dealership. More

by EVALDO.GONZALEZ
Recommend Dealer
No

Other Employees Tagged: Jesus Rosales

Nov 02, 2025

Nissan of Torrance responded

Hello Evaldo, thank you for your feedback. We apologize for any inconvenience you experienced during your visit. We strive to provide excellent customer service and will address this with our team. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 28, 2025

Dealership Rating
Employee Rating

The entire process is antiquated with little attention given to customer service. For example, the dealerships refusal to quote a finance rate unless I was at the dealership. More

by EVALDO.GONZALEZ
Recommend Dealer
No

Other Employees Tagged: Jesus Rosales

Nov 02, 2025

Nissan of Torrance responded

Hello Evaldo, thank you for your feedback. We apologize for any inconvenience you experienced during your visit. We strive to provide excellent customer service and will address this with our team. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 28, 2025

Dealership Rating
Employee Rating

The entire process is antiquated with little attention given to customer service. For example, the dealerships refusal to quote a finance rate unless I was at the dealership. More

by EVALDO.GONZALEZ
Recommend Dealer
No

Other Employees Tagged: Jesus Rosales

Nov 02, 2025

Nissan of Torrance responded

Thank you for your feedback. We apologize for any inconvenience you experienced during your visit. We strive to provide excellent customer service and will address this with our team. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 28, 2025

Dealership Rating
Employee Rating

The entire process is antiquated with little attention given to customer service. For example, the dealerships refusal to quote a finance rate unless I was at the dealership. More

by EVALDO.GONZALEZ
Recommend Dealer
No

Other Employees Tagged: Jesus Rosales

Nov 02, 2025

Nissan of Torrance responded

Thank you for your feedback. We apologize for any inconvenience you experienced during your visit. We strive to provide excellent customer service and will address this with our team. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 07, 2025

Dealership Rating
Employee Rating

I’m very please with my experience leasing my new cars at Nissan of Torrance team More

by THIENNHATRANG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 09, 2025

Nissan of Torrance responded

Hello, we are so pleased you enjoyed your visit to Nissan of Torrance! If you have any further questions, please give us a call. We're always happy to help! We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 03, 2025

Dealership Rating
Employee Rating

I am basing this review on previous experiences since my initial business with Nissan of Torrance back in 2022. These many encounters involved so many horrible experiences and interactions. Mainly from thei More

by Melee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 07, 2025

Nissan of Torrance responded

We're sorry to hear about your past experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

September 24, 2025

Dealership Rating
Employee Rating

When we arrived, we were greeted instantly. Customer service was fast and on point. Everyone was very attentive. More

by JAYZANG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Miguel Gonzalez, Neysan Sassani

Sep 28, 2025

Nissan of Torrance responded

Hello, your wonderful feedback and rating mean a lot to us. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 18, 2025

Dealership Rating
Employee Rating

Diego was great over the phone. He gave great service. Marcel Cruz was very patient and took the time to answer all my questions. I am very satisfied with the services provided to More

by IRONMIKE666
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 19, 2025

Nissan of Torrance responded

Hello Mike, we're glad you had such a wonderful experience with our team! We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 03, 2025

Dealership Rating
Employee Rating

Thanks for your excellent service, awesome job, Keep up the great work I love that you are sending the video of the condition of the car. More

by svargas5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diego Calderon

Sep 08, 2025

Nissan of Torrance responded

Hello, reviews like this give us motivation and help us ensure we provide high-quality care. We are happy to hear that you enjoyed the videos our technician sent. We are dedicated to providing top quality services to all of our customers and glad your visit was the case. Thank you again for leaving us this response! Kind Regards, Elizabeth Reyes Customer Relations Manager

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