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Jesus Soria
Jesus Soria at Mercedes-Benz of Portland

Jesus Soria

Service Advisor

Mercedes-Benz of Portland

1605 SW Naito Pkwy
Portland, OR 97201

Contact Me
4.4
53 Reviews

Dealership Experience

11 yrs, 1 mo

Industry Experience

11 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

4.4

53 Reviews

Write a Review

53 Reviews of Jesus Soria

October 13, 2025

Dealership Rating
Employee Rating

Jesus provided me with exceptional customer service. He's very knowledgeable about Mercedes and represents the brand well More

by CRLPNN
Recommend Dealer
Yes

Other Employees Tagged: Jesus Soria

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Oct 14, 2025

Mercedes-Benz of Portland responded

Thank you for the 5-star review! We are so happy that you were helped by Jesus and that he provided the exceptional customer service from start to finish that we strive for. We look forward to seeing you again here at Mercedes-Benz of Portland!

Oct 13, 2025

CRLPNN responded

Great dealership with exemplary Custer service and support

October 11, 2025

Dealership Rating
Employee Rating

Past experiences good. Most recent poor. We left car for a week, it was supposed to be done in two or three days. After a week they ask for another day. And very poor commu More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 14, 2025

Mercedes-Benz of Portland responded

Tom, thank you for taking the time to leave a review, however I'm really sorry to hear about the level of communication and delays you experienced during your most recent visit. We pride ourselves on providing timely service and keeping our customers informed, so it is unfortunate to know this was your case. If you're open to discussing this further or have any other concerns, please don't hesitate to reach out to me directly. Thank you. Eric Trueblood - Service Manager - 503-228-8351

October 08, 2025

Dealership Rating
Employee Rating

They were friendly and attentive. Work was great and timely. Would use this dealership again if I were in the Portland area and needed service on my GLB. More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 09, 2025

Mercedes-Benz of Portland responded

Susan, thank you for your kind words about our Service Team! We appreciate your support and look forward to serving you and your GLB again here at Mercedes-Benz of Portland. Safe travels!

October 05, 2025

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Employee Rating

I like this dealership. They just do good jobs for repairs and car maintenance. I feel I can count on the people in here. More

by JIAWU030961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Araujo Suarez, Aaron Avanzado, Zachery Lee, Juan Soria, Hans Gartner, Andy Acevedo, Maurice "Mo" McQueen, Bryan Perez, Manuel Soria

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Oct 06, 2025

Mercedes-Benz of Portland responded

Thank you for the 5-star review! We appreciate your kind words and trust in Mercedes-Benz of Portland and are happy that you experienced our excellent repairs and car maintenance. Thank you for choosing us for your maintenance and repair needs! Safe travels!

September 11, 2025

Dealership Rating
Employee Rating

Courteous and accommodating I don't usually respond to surveys but am responding to this one. More

by PMKISLING
Recommend Dealer
Yes

Other Employees Tagged: Jesus Soria

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Sep 12, 2025

Mercedes-Benz of Portland responded

Thank you for taking the time to leave a positive review! We are so happy that you're accommodating, and courteous visit today at Mrecedes-Benz of Portland prompted your kind words. We look forward to seeing you again in the future!

September 02, 2025

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Employee Rating

Jesus had everything ready for me including a loaner. Service was as expected . Quick and easy . More

by LESLIEDIROCCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 03, 2025

Mercedes-Benz of Portland responded

Thank you, Leslie, for the 5-star review! Our team is happy to hear that you had a great experience and that Jesus could make it that much better helping with the loaner car and getting you back on the road promptly. Until next time, drive safe!

August 31, 2025

Dealership Rating
Employee Rating

Jesus goes above and beyond as a service advisor. I really appreciate his attention to detail, and his efforts to make sure everything is taken care of, to the customers satisfaction. Thank you Jesus More

by YETT
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
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Sep 03, 2025

Mercedes-Benz of Portland responded

We're so glad to hear Jesus provided outstanding service! Your feedback made our day, and we look forward to seeing you again in the future! -Mercedes-Benz of Portland

August 24, 2025

Dealership Rating
Employee Rating

We came primarily for getting a notification on the dashboard we also got an oil change. It took all day and the primary problem was not resolved. But had a bill to pay for over $600. Never had an is More

by HEIDAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 26, 2025

Mercedes-Benz of Portland responded

Heidar, thank you for leaving feedback, however I'm sorry to hear about your experience. It sounds frustrating to have spent the day and not had the primary issue resolved. We strive for efficiency and satisfaction in our service, so I would like to look into this personally for you. Please reach out to me directly when you can and I would be happy to assist. Thank you. Eric Trueblood - Service Manager - 503-228-8351

July 31, 2025

Dealership Rating
Employee Rating

The service department was very accommodating with our recent issue. Jesus took care to address our concerns in a timely manner. More

by GUNARDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 31, 2025

Mercedes-Benz of Portland responded

Hi Gunards, thank you for the positive review! We're happy to hear Jesus and our team were able to assist you promptly at Mercedes-Benz of Portland and get you back on the road with confidence. We truly appreciate your business and look forward to seeing you again!

June 26, 2025

Dealership Rating
Employee Rating

Awesome. Service rep was efficient, friendly, professional, knowledgeable. I appreciated that he noticed a small dent and let me know about dealer services to More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 26, 2025

Mercedes-Benz of Portland responded

Hi Tom, We appreciate the feedback concerning your experience with professional and honest service. We'll certainly pass along your feedback and do our best to retain such valuable team members. Thanks for sharing!

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