Jesus Soria
Jesus Soria at Mercedes-Benz of Portland

Jesus Soria

Service Advisor

Mercedes-Benz of Portland

1605 SW Naito Pkwy
Portland, OR 97201

Contact Me
4.4
57 Reviews

Dealership Experience

11 yrs, 4 mos

Industry Experience

11 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

4.4

57 Reviews

Write a Review

57 Reviews of Jesus Soria

January 21, 2026

Dealership Rating
Employee Rating

Did great job in listening to my issues about recent service and resolved complaint. Able to get vehicle repaired same day which was appreciated. More

by DANWRIGHT0
Recommend Dealer
Yes

Other Employees Tagged: Jesus Soria

Jan 22, 2026

Mercedes-Benz of Portland responded

Thank you for sharing your experience with our team! We’re glad we could help with the repair of your vehicle. Please reach out to us if you need anything else down the road at Mercedes-Benz of Portland. Safe travels!

January 18, 2026

Dealership Rating
Employee Rating

I made an appt to get the cover of the center counsel in my GLC300 fixed. Although they knew the problem, no one checked to see if the part was in stock before I brought the car in and told me it would take More

by Meganomcdonagh71
Recommend Dealer
No

Other Employees Tagged: Jesus Soria

Jan 20, 2026

Mercedes-Benz of Portland responded

I appreciate your feedback, and I sincerely apologize for the inconvenience you experienced, Megan. It's disappointing to hear that our communication fell short during this visit, as we pride ourselves on providing excellent service. I will address this with our team to ensure we improve in the future. If there is anything else I can do to assist you or if you have any further concerns, please don't hesitate to reach out. Eric Trueblood - Service Manager - erictrueblood@lithia.com

January 02, 2026

Dealership Rating
Employee Rating

Been taking my three Mercedes there since I moved to the area 2.5 years ago. All good More

by MFFOUST
Recommend Dealer
Yes

Other Employees Tagged: Jesus Soria

Jan 02, 2026

Mercedes-Benz of Portland responded

Thank you so much for this review and your loyalty! We truly appreciate your business and company and look forward to welcoming you back time and time again. Safe travels!

October 31, 2025

Dealership Rating
Employee Rating

When I go to downtown to Mercedes Benz? I have the best experience.Everybody's super kind 5 More

by NOEMAIL_6059818
Recommend Dealer
Yes

Other Employees Tagged: Jesus Soria

Oct 31, 2025

Mercedes-Benz of Portland responded

Thank you for these kind words! We are so happy that you continuously enjoy everyone of your visits and that our team cand make the time kind and helpful. We look forward to seeing you again!

October 13, 2025

Dealership Rating
Employee Rating

Jesus provided me with exceptional customer service. He's very knowledgeable about Mercedes and represents the brand well More

by CRLPNN
Recommend Dealer
Yes

Other Employees Tagged: Jesus Soria

Oct 14, 2025

Mercedes-Benz of Portland responded

Thank you for the 5-star review! We are so happy that you were helped by Jesus and that he provided the exceptional customer service from start to finish that we strive for. We look forward to seeing you again here at Mercedes-Benz of Portland!

Oct 13, 2025

CRLPNN responded

Great dealership with exemplary Custer service and support

October 11, 2025

Dealership Rating
Employee Rating

Past experiences good. Most recent poor. We left car for a week, it was supposed to be done in two or three days. After a week they ask for another day. And very poor commu More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 14, 2025

Mercedes-Benz of Portland responded

Tom, thank you for taking the time to leave a review, however I'm really sorry to hear about the level of communication and delays you experienced during your most recent visit. We pride ourselves on providing timely service and keeping our customers informed, so it is unfortunate to know this was your case. If you're open to discussing this further or have any other concerns, please don't hesitate to reach out to me directly. Thank you. Eric Trueblood - Service Manager - 503-228-8351

October 08, 2025

Dealership Rating
Employee Rating

They were friendly and attentive. Work was great and timely. Would use this dealership again if I were in the Portland area and needed service on my GLB. More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2025

Mercedes-Benz of Portland responded

Susan, thank you for your kind words about our Service Team! We appreciate your support and look forward to serving you and your GLB again here at Mercedes-Benz of Portland. Safe travels!

October 05, 2025

Dealership Rating
Employee Rating

I like this dealership. They just do good jobs for repairs and car maintenance. I feel I can count on the people in here. More

by JIAWU030961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2025

Mercedes-Benz of Portland responded

Thank you for the 5-star review! We appreciate your kind words and trust in Mercedes-Benz of Portland and are happy that you experienced our excellent repairs and car maintenance. Thank you for choosing us for your maintenance and repair needs! Safe travels!

September 11, 2025

Dealership Rating
Employee Rating

Courteous and accommodating I don't usually respond to surveys but am responding to this one. More

by PMKISLING
Recommend Dealer
Yes

Other Employees Tagged: Jesus Soria

Sep 12, 2025

Mercedes-Benz of Portland responded

Thank you for taking the time to leave a positive review! We are so happy that you're accommodating, and courteous visit today at Mrecedes-Benz of Portland prompted your kind words. We look forward to seeing you again in the future!

September 02, 2025

Dealership Rating
Employee Rating

Jesus had everything ready for me including a loaner. Service was as expected . Quick and easy . More

by LESLIEDIROCCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2025

Mercedes-Benz of Portland responded

Thank you, Leslie, for the 5-star review! Our team is happy to hear that you had a great experience and that Jesus could make it that much better helping with the loaner car and getting you back on the road promptly. Until next time, drive safe!

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