Jill Schellhase | Page 11

They were great. I loved having Jeremiah to help me he was really good at finding me a car in my budget. And he picked just the right car for me? They were great. I loved having Jeremiah to help me he was really good at finding me a car in my budget. And he picked just the right car for me? They were great. More

by dotdensonlab Verified Customer Verified Customer

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I had a great experience with nissan being a repeat customer. The team that assisted my family was wonderful being able to answer all questions and finding the best vehicle fit for my family. Thank you customer. The team that assisted my family was wonderful being able to answer all questions and finding the best vehicle fit for my family. Thank you! More

by Jen88cgee Verified Customer Verified Customer

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Slow process, even though we set up everything we could in advance. The car broke down after only 3 days but our warranty wasn’t activated. As a result, the car sat in the shop two weeks waiting for the in advance. The car broke down after only 3 days but our warranty wasn’t activated. As a result, the car sat in the shop two weeks waiting for the paperwork process. Additionally, get the car home from the shop and the car won’t even start. Lemon! More

by khads_722 Verified Customer Verified Customer

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Everyone was and is very helpful. They are prompt in their response to questions. Great doing business with them. They are prompt in their response to questions. Great doing business with them. More

by karingmeadows Verified Customer Verified Customer

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From start to finish I felt like family to this Nisson group. I am very greatful for everyone's help to get me into my new Nisson Rogue Rock Creek. I love it. A HUGE shout out to John Stephen's fo group. I am very greatful for everyone's help to get me into my new Nisson Rogue Rock Creek. I love it. A HUGE shout out to John Stephen's for all your help and Jill in finance for making this happen for me. I will. Definitely return when im ready to trade again. Im a word of mouth for your Suntrup Nisson location moving forward. Thanks again and God's Blessings for your help!!! More

by NiJeatte Stout Verified Customer Verified Customer

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A experience like none other. Wow. I will tell. everyone about them. They will get you riding Wow. I will tell. everyone about them. They will get you riding More

by aldridgejames467 Verified Customer Verified Customer

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It was obvious from the moment we decided to actually purchase a car that all that mattered was the sale and making money. Despite it being a Saturday they only had 3 finance people (1 of whom was tr purchase a car that all that mattered was the sale and making money. Despite it being a Saturday they only had 3 finance people (1 of whom was training) to handle the customers of over 15 sales people. We waited well over an hour, probably closer to two, to even begin the finance paperwork, and then once we got into the finance office, it was clear Jill had not looked over our paperwork. She tried to tell us our payment was going to be significantly more than it was, because she didn’t pay attention to the fact that we were putting money down. Additionally, she tried to sell us additional warranties and coverage without being upfront about the cost. Furthermore, something called IKON was added to our sales contract without it being discussed with us by our Isaiah. Due to the fact that financing took so long, we were unable to go through the features of the far, as we had a newborn we had to get home to, so he could be fed. This resulted in me having questions about my remote start, which I couldn’t figure out, and my texts and voicemails were not returned. Eventually I figured out the remote start from a friend who had also recently purchased a 2026 Rogue. Isaiah also said he would follow up with me on Monday regarding the My Nissan app and that never happened. I haven’t been able to utilize the app at all because there was an issue and I haven’t been waiting over a week to hear back from Nissan customer service. Overall, the experience was not a good one. Car salesmen and dealerships get a bad rap because of the behavior and attitudes of places like Suntrup Nissan. More

by jcasey Verified Customer Verified Customer

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My husband and I can always count on the Suntrup Nissan team to take care of us. This car purchase was unexpected and we needed one quickly. The whole team really stepped up and got us a great deal quickly team to take care of us. This car purchase was unexpected and we needed one quickly. The whole team really stepped up and got us a great deal quickly. More

by bethaniekuban Verified Customer Verified Customer

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Everyone at Suntrup is AWESOME! !! I'm really Appreciative and Grateful for Katherine Kramer as my sales girl she extends Great service all around the board! My experience working wi !! I'm really Appreciative and Grateful for Katherine Kramer as my sales girl she extends Great service all around the board! My experience working with Katherine and Jill was Excellent! Thank You Suntrup for my vehicle and such Wonderful services!!!! More

by Kiawana Browder Verified Customer Verified Customer

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Jill and the dealership are awesome! They really helped me to find the perfect car for me, right now! They really helped me to find the perfect car for me, right now! More

by aewalker750 Verified Customer Verified Customer

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