Jill Schellhase | Page 11

This dealership was easy to work with and did not force me to buy anything. me to buy anything. More

by K.franklin.1700 Verified Customer Verified Customer

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I love working with Annie. She was very knowledgeable of the Yukon. Denali share a lot of details with me help me get through the financial aspect and surely that everything wi She was very knowledgeable of the Yukon. Denali share a lot of details with me help me get through the financial aspect and surely that everything will work out, and I will be glad of this purchase. More

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Fantastic experience! Aaron was great as were Jill and Todd. Would highly recommend Suntrup to one and all. Pleasant experience. Aaron was great as were Jill and Todd. Would highly recommend Suntrup to one and all. Pleasant experience. More

by tedder5043 Verified Customer Verified Customer

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This is the second vehicle I have purchased from Suntrup, which in itself speaks volumes about the service I have received. However, I want to take a moment to share that this most recent experience surpasse which in itself speaks volumes about the service I have received. However, I want to take a moment to share that this most recent experience surpassed my expectations. Iggy was my salesperson, and from the start, it was clear that while his role was to sell me a car, he remained genuinely attentive to my needs as a consumer. I never felt pressured at any point. In fact, I came in that morning just to browse—not to buy. But the thoughtful and low-pressure environment, coupled with the attention to my preferences, ultimately led me to make the purchase that same day. I arrived around 9:15 AM and did not finalize the purchase until after 1:00 PM. Iggy showed me over three vehicles, and I test drove two. Throughout the process, he listened carefully and helped guide me back to the needs and priorities I had shared—all without ever pushing a sale. Ryan in Finance was equally impressive. He helped ensure the financials made sense for me, and while he did offer upgrades for services and maintenance, he did so in a way that felt consultative, not pushy. He was warm, personable, and grounded the conversation in my financial needs and goals. From my initial call with Desire, to working with Iggy and Ryan, and even speaking with one of your finance managers (whose name I unfortunately cannot recall but who was equally delightful), every part of this experience was positive. As someone who has worked in customer service, I know how rare it is for a company to consistently deliver excellence. Far too often, negative or high-pressure tactics are what stand out. That was not the case here. I want to express my sincere gratitude for creating a buying experience rooted in trust, respect, and outstanding service. I am a consumer who values loyalty and truly appreciates when I can find a one-stop shop where I feel cared for. Thank you for being that kind of organization. Warm regards, More

by mattfanning1977 Verified Customer Verified Customer

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I had a great experience buying my new pathfinder from Suntrup and Annie! Everyone at the dealership was great to work with. Suntrup and Annie! Everyone at the dealership was great to work with. More

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Not enough help to get cars sold and paperwork done on a timely manner. It took 4 hours to complete transaction. timely manner. It took 4 hours to complete transaction. More

by jcbstl Verified Customer Verified Customer

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I had the best experience buying a car at Suntrup Nissan. Everyone was kind, friendly, knowledgeable, and accommodating. I will definitely be recommending this dealership to family and friends. Thank you so Everyone was kind, friendly, knowledgeable, and accommodating. I will definitely be recommending this dealership to family and friends. Thank you so much to Jill and Dylan! More

by josieking Verified Customer Verified Customer

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Adam was an amazing salesperson. No pressure, but provided me with full information on the 2 cars I was trying to decide about—one not even at Suntrup! Jill was great to work with in No pressure, but provided me with full information on the 2 cars I was trying to decide about—one not even at Suntrup! Jill was great to work with in finance—really knows her stuff and even helped me switch over insurance while I was there. Highly recommend Suntrup Nissan! More

by historygirl7 Verified Customer Verified Customer

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This was my 4th Rogue from Suntrup and I was not disappointed! Started with texts and emails with Veronica Holliday and an appointment with Jonathan Stevens-who met me at the door. John did a terrif disappointed! Started with texts and emails with Veronica Holliday and an appointment with Jonathan Stevens-who met me at the door. John did a terrific job of explaining my options to me and helped me find the perfect fit for my WANTS and needs. He then introduced me to Jill Schellhase who walked me through the paperwork and made it seem so easy. John finished out the experience by transferring my belongings from my old car to my new one, he even hooked up my granddaughter’s car seat! I knew there were great reasons I returned to Suntrup. Thank you all. More

by Liz Ault Verified Customer Verified Customer

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Felt very welcome thanks to John and Jill for taking care of us, felt like family of us, felt like family More

by jgjoergensen Verified Customer Verified Customer

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