Dealership Experience
3 yrs, 9 mos
678 Reviews
Write a Review678 Reviews of Jill Schellhase
May 30, 2024
This experience was the most relaxing and comfortable I've ever had buying a car! Everyone was great to work with! I've ever had buying a car! Everyone was great to work with! More
Other Employees Tagged: Todd Roth, Kenan Mustafic
May 29, 2024
Everyone was professional and helpful. No overbearing sales tactics. Great experience from beginning to end! No overbearing sales tactics. Great experience from beginning to end! More
Other Employees Tagged: Todd Roth, Katherine Kramer , Thomas Wood
May 22, 2024
The absolute easiest trade ever! Would highly recommend Brian to walk anyone through buying a Nissan he was extremely courteous and knew his product! Two days earlier we were buying Would highly recommend Brian to walk anyone through buying a Nissan he was extremely courteous and knew his product! Two days earlier we were buying a Buick encore, which was very stressful with the company and sales department. We saw the ad on Facebook on Suntrip Nissan and decided to drive up and check out the rogue. We had never driven one before, and we were quite surprised of the size economics of gas and Being retired we needed something that was not going to break our bank. Thanks again, Nissan. We love our rogue. More
Other Employees Tagged: Brian Burjoski
May 19, 2024
I bought my first car from Todd when I was in high school. Over the last 32 years, I've purchased at least 10 cars. Those that were purchased through a dealer, have been exclusively through Suntrup. T school. Over the last 32 years, I've purchased at least 10 cars. Those that were purchased through a dealer, have been exclusively through Suntrup. Todd Roth specifically. He is an awesome guy and really takes care of his customers. Over those years, we've had a coupe issues come up and he was always there to ensure that I was taken care of and addressed those problems quickly and professionally. I've got 2 more cars within the next few years to purchase (kids first cars) and they WILL be purchased through Todd. Beyond that, I'll replace my wifes car along with mine one more time. By the time those wear out, I'll probably be too old to drive. And, of course I'll buy them from Suntrup. More
Other Employees Tagged: Todd Roth, Kenan Mustafic
May 18, 2024
The dealer ship and the people there were welcoming and kind. Made the process simple and stress free! kind. Made the process simple and stress free! More
Other Employees Tagged: Aaron Voege
May 16, 2024
Aaron was amazing and helped me through all my options. Zero pressure to buy something I did not want. Kept me informed on any updates on cars I was looking at. Amazing experience! Zero pressure to buy something I did not want. Kept me informed on any updates on cars I was looking at. Amazing experience! More
Other Employees Tagged: Aaron Voege, Steve Toppins
May 15, 2024
Was a very smooth process. Everyone was extremely nice and answered all of my questions and needs.I would definitely do bussiness with them again in the future. Everyone was extremely nice and answered all of my questions and needs.I would definitely do bussiness with them again in the future. More
Other Employees Tagged: Brian Burjoski, Dylan Bounds
May 14, 2024
This is the second time that this dealership has come through for me in my time of need and I will for sure be back! through for me in my time of need and I will for sure be back! More
Other Employees Tagged: Todd Roth, Kenan Mustafic
May 13, 2024
Horrible sales experience! Purchased a pre-owned vehicle that was detailed and stickered on a Saturday afternoon only to find out that it still needed to be run through the ser Purchased a pre-owned vehicle that was detailed and stickered on a Saturday afternoon only to find out that it still needed to be run through the service department l. Ok, fair enough. We were told the salesperson/client advisor would be in contact on Monday. Monday rolls around and not a peep. No one at the dealership could locate him. Finally got a text saying it was still in service and that he would let us know when it was ready. Heard nothing on Tuesday, so once again I inquired on the status. I was told at this point that parts needed to be ordered and would once again be contacted as soon as it was ready. Heard nothing on Wednesday. Finally got a text Thursday afternoon that it was ready but it was late to make arrangements to go get it. Friday evening went to the dealership to take delivery. I was handed an envelope and the keys but another salesman. Turns out our original guy was out of town all week. I asked to service record of the work performed during the week it was in service only to find out the only service performed was an oil change! Sales manager was smug and could not offer an explanation. No real effort to remedy. This is the 2nd vehicle I have purchased from Suntrup. Never again! More

