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Jillian Stanford
1,098 Reviews
Dealership Experience
18 yrs, 11 mos
Industry Experience
18 yrs, 11 mos
1,098 Reviews
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1098 Reviews of Jillian Stanford
September 02, 2019
It was a great and comfortable and helpful experience A good place to have your car serviced there friendly helpful and courteous, and there very in touch with you on letting you know how the work is goin A good place to have your car serviced there friendly helpful and courteous, and there very in touch with you on letting you know how the work is going More
by kdrum708
Verified CustomerOther Employees Tagged: Jamie Vasquez, Melissa LeBran , Eric Eric, Cree Lyons, Randy Mohrbach, Dave Pleckham, tim schafer, Allen Taloff
September 02, 2019
Great service I received an accurate time estimate and was happy with the cost of the service I received. They were all professional and helpful. I try to only go h I received an accurate time estimate and was happy with the cost of the service I received. They were all professional and helpful. I try to only go here for service. More
by chudson
August 28, 2019
Helpful Ron Eng was super helpful. Purchased a used car and the sale went just fine. Couple days later, the check engine light came on and come to find out Ron Eng was super helpful. Purchased a used car and the sale went just fine. Couple days later, the check engine light came on and come to find out i needed some work done. Had to jump through a couple of hoops myself, wasn't really getting anywhere with the warranty company, Ron had me bring it back to Sutton. Took a little time but my truck was fixed and they covered the expense. They sent my truck out to a factory dealership and facilitated the entire process. More
by lexball50
Other Employees Tagged: Ron Eng
August 26, 2019
Entertainment center problem I described the problem I was having with my entertainment center and after I dropped my truck off two days later they found the problem and fixed it I described the problem I was having with my entertainment center and after I dropped my truck off two days later they found the problem and fixed it. More
by andregoldsmith50
Other Employees Tagged: Eric Eric
August 26, 2019
My Ford Works Excellent customer experience with Sutton Ford of Matteson. I will come in worried but leave with a smile knowing my vehicle is in great hands. Excellent customer experience with Sutton Ford of Matteson. I will come in worried but leave with a smile knowing my vehicle is in great hands. More
by ernmil46
Other Employees Tagged: Jamie Vasquez , Randy Mohrbach, tim schafer
August 21, 2019
Warranty repair Delayed car in shop 6 days waiting on parts. Julian in quick lane and Cree in appointments were very professional and helpful made us feel comfortabl Delayed car in shop 6 days waiting on parts. Julian in quick lane and Cree in appointments were very professional and helpful made us feel comfortable More
by reginald_wiggins
Other Employees Tagged: Cree Lyons
August 21, 2019
The Best Dealership in the state ,Sutton Ford . Sutton Ford make you feel like Family .I wish l could have ten star for sutton .The service is great. Keep up the good work . Sutton Ford make you feel like Family .I wish l could have ten star for sutton .The service is great. Keep up the good work . More
by jacquelyndell
Other Employees Tagged: Lester Parker, Jamie Vasquez, Melissa LeBran , Cree Lyons, LaToyta McDonald, Tiffany Walker, Emma Williams
August 19, 2019
Above expectations We Had 2 of our 4 fords serviced at sutton and the service team continues to exceed our expectations. We had a laundry list of requests and they did e We Had 2 of our 4 fords serviced at sutton and the service team continues to exceed our expectations. We had a laundry list of requests and they did everything and kept us informed the entire time so we made smart decisions about what to do now and what to defer. Both vehicles drive better and are clean. More
by skillinger1
Other Employees Tagged: Jamie Vasquez , Allen Taloff
August 19, 2019
Great customer service I always receive great customer service from this location! They go out of their way to ensure all of your needs are handled appropriately. I know my I always receive great customer service from this location! They go out of their way to ensure all of your needs are handled appropriately. I know my car is in good hands when I go to this service center. More
by Fordclub
August 19, 2019
Great job!!! Hello, it went great and whoever cleaned the inside of my truck did an EXCELLENT job!!!!!! Jillian was very professional and courtesy as always when I Hello, it went great and whoever cleaned the inside of my truck did an EXCELLENT job!!!!!! Jillian was very professional and courtesy as always when I bring my vehicle in for service. More
by mrs_r_w
