Jillian Stanford | Page 13

Excellent service from a very professional team. My vehicle’s work was completed in a reasonable time and was well done. My vehicle’s work was completed in a reasonable time and was well done. More

by gregglunceford@comcast.net Verified Customer Verified Customer

Report | Print

The dealership is fine but it’s almost impossible to get in for service because the hours are very inconvenient for people getting off of a 9 to 5 job. It’s also difficult to get an appointment within a 30 in for service because the hours are very inconvenient for people getting off of a 9 to 5 job. It’s also difficult to get an appointment within a 30 day period. More

by cjoyia Verified Customer Verified Customer

Report | Print

I don't know anything about the dealership, but I know your service department is over charging for your service. your service department is over charging for your service. More

by Mrs. Edwards Verified Customer Verified Customer

Report | Print

I was very dissatisfied with my vehicle being serviced this past weekend! I made it very clear before dropping my vehicle off what I wanted done on my vehicle and did not receive what I expected! I called this past weekend! I made it very clear before dropping my vehicle off what I wanted done on my vehicle and did not receive what I expected! I called and left a message for the Service Advisor I set the appointment with but when I received no response from her I called and talked to the Service Manager Brian! I advised him of my displeasure, he apologized and we set an appointment for next week to get the service I thought I was going to get Saturday! We will see if you are capable of doing what you said you would! More

by dannyadams0220 Verified Customer Verified Customer

Report | Print

Jillian was outstanding she helped us all the way, with the pricing and letting us know when the job was done. the pricing and letting us know when the job was done. More

by Toni Verified Customer Verified Customer

Report | Print

My vehicle was serviced in a timely manner. Coupons that were mailed out certainly helps bring down the cost. Coupons that were mailed out certainly helps bring down the cost. More

by JLG0413 Verified Customer Verified Customer

Report | Print

Very helpful and amazing customer service. Quick repair I am very pleased! Much better than Ford of homewood Quick repair I am very pleased! Much better than Ford of homewood More

by noellenicolem Verified Customer Verified Customer

Report | Print

Never use it again! !!!!!!!!!!!!!!!!! Turn around time it unbearable, two weeks! Please! Manager unbelievable. Won’t go back !!!!!!!!!!!!!!!!! Turn around time it unbearable, two weeks! Please! Manager unbelievable. Won’t go back More

by valencia5203 Verified Customer Verified Customer

Report | Print

Sutton Ford has the best customer service representatives in the south suburbs especially Jamie and Jillian. in the south suburbs especially Jamie and Jillian. More

by landerson7321 Verified Customer Verified Customer

Report | Print

Julian was awesome. Parts were placed in December and she provided regular updates on when the parts would be received. When the parts were received she called and was a Parts were placed in December and she provided regular updates on when the parts would be received. When the parts were received she called and was able to setup a quick service visit. Thank you for all your help. More

by TW Verified Customer Verified Customer

Report | Print