Jillian Stanford
Jillian Stanford at Sutton Ford

Jillian Stanford | Page 2

Service Advisor

Sutton Ford

21315 Central Avenue
Matteson, IL 60443

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4.9
1,098 Reviews

Dealership Experience

19 yrs

Industry Experience

19 yrs

4.9

1,098 Reviews

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1098 Reviews of Jillian Stanford

November 17, 2023

Dealership Rating
Employee Rating

Professional and courteous to work with. I've been a customer since their conception. Would recommend them for service and a new purchase. More

by PPIERREAUGUSTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2023

Sutton Ford responded

Thank you for choosing Sutton Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 16, 2023

Dealership Rating
Employee Rating

Close to home and excellent service crew throughout your establishment! When you want the best, you better call Sutton Ford in Matteson More

by larryr212
Service Price Transparency
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Service Time
Recommend Dealer
Yes

Other Employees Tagged: Jamie Vasquez

Nov 16, 2023

Sutton Ford responded

Larry, Thanks for sharing your thoughts about your experience with Sutton Ford. We appreciate your business and hope to see you again soon!

November 13, 2023

Dealership Rating
Employee Rating

Pleasant and courteous staff were helpful in explaining information necessary to for servicing and repair of vehicle. More

by granstoncharles
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Cree Lyons

Nov 14, 2023

Sutton Ford responded

Thank you so much for your excellent review, Charles! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Sutton Ford to be a positive one. Please don't hesitate to reach out if you need anything else.

November 10, 2023

Dealership Rating
Employee Rating

The service team was great. My car was serviced and a timely matter. I will recommend you guys More

by agljt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Vasquez, Melissa LeBran , Cree Lyons

Nov 11, 2023

Sutton Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 09, 2023

Dealership Rating
Employee Rating

Always friendly and helpful. Good prices and I asked if any coupons were available and they gave me one. Easy to get to on the way home from work. More

by mech199
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Not sure if the other two people at the quick lane desk

Nov 09, 2023

Sutton Ford responded

Thank you! Jillian and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sutton Ford.

November 06, 2023

Dealership Rating
Employee Rating

Great Customer Service and quality Work. Communication was great also knowledgeable with services and maintenance recommendations. More

by Daddy-T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Vasquez, Melissa LeBran , Eric Eric, Cree Lyons, Randy Mohrbach

Nov 06, 2023

Sutton Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 04, 2023

Dealership Rating
Employee Rating

Custermer service okay but my sunroof cover was filthy when my car was returned to me More

by Lorrainesusie61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 05, 2023

Sutton Ford responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Lorraine, feel free to contact us at your convenience.

November 03, 2023

Dealership Rating
Employee Rating

I've purchased 2 trucks from Sutton Ford and have been very pleased with my overall service. I'd recommend them to anyone looking to buy a Ford More

by slaws007
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 04, 2023

Sutton Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Sutton Ford, we look forward to having you as one of our valued customers for many more years to come!

November 01, 2023

Dealership Rating
Employee Rating

Great job done by your service team. Jillian started the wheels in motion. Jason took over along with Jessica and Tira. Very pleased. More

by Lanierduane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 02, 2023

Sutton Ford responded

Duane, Thanks for sharing your thoughts about your experience with Sutton Ford. Jillian, Jessica, Tira, and our team appreciate your business and hope to see you again soon!

November 01, 2023

Dealership Rating
Employee Rating

Great service each time I come to service department. I have several vehicles I bring in. And especially my commercial vehicles. More

by kitwana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cree Lyons

Nov 01, 2023

Sutton Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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