Dealership Experience
18 yrs, 11 mos
Industry Experience
18 yrs, 11 mos
1,098 Reviews
Write a Review1098 Reviews of Jillian Stanford
November 20, 2019
Great Service Was very pleased with my service and would highly recommend you to anyone who needed to have any service or need to any question answered Thank You Was very pleased with my service and would highly recommend you to anyone who needed to have any service or need to any question answered Thank You More
Other Employees Tagged: Jamie Vasquez, Melissa LeBran
November 18, 2019
Oil change Everything went well my my service visit, the employees were very friendly and helped me out a lot. I will definitely recommend Sutton Ford for servic Everything went well my my service visit, the employees were very friendly and helped me out a lot. I will definitely recommend Sutton Ford for service More
November 18, 2019
Auto butler Love the auto butler service- just wish that when making an appointment it could be in a more timely manner, example I called and couldn’t get an appo Love the auto butler service- just wish that when making an appointment it could be in a more timely manner, example I called and couldn’t get an appointment for almost two months More
Other Employees Tagged: Jamie Vasquez
November 16, 2019
Sutton Ford price gouging I was over charged first of all I took my mks Lincoln to be wash and abt two streets over I arrived home my husband said water was running from under I was over charged first of all I took my mks Lincoln to be wash and abt two streets over I arrived home my husband said water was running from under found out my water pump was leaking, parts was $500 and labor $2100 and charged me for a renter car and I have insurance coverage. I am going to get BBB and state attorney involved. More
Other Employees Tagged: Jamie Vasquez, Melissa LeBran , Randy Mohrbach, Allen Taloff
November 15, 2019
Trust and relationship I have been assisted by the same team of representatives for years....they know me and my vehicle. They understand that my business depends on my tran I have been assisted by the same team of representatives for years....they know me and my vehicle. They understand that my business depends on my transportation. While regular service is critical to the problem free dependability of my vehicle, they make sure I am aware of how long I can expect to be in service. There are no surprises or excuses. The experience is always professional and friendly. More
Other Employees Tagged: Nate Sutton, Jamie Vasquez , LaToyta McDonald, Anita Sutton, Emma Williams
November 11, 2019
They were able to fix my key problem when an outside locksm I enjoyed my time at ford and was truly pleased with the work that was done they were truly friendly and knowledgeable of the task at hand I enjoyed my time at ford and was truly pleased with the work that was done they were truly friendly and knowledgeable of the task at hand More
Other Employees Tagged: Jamie Vasquez, Melissa LeBran , Eric Eric, Cree Lyons
November 11, 2019
Service/butler service She listened and was very helpful and considerate. She took the time,the vehicle had to go in second time for the same thing plus the car cleaning She listened and was very helpful and considerate. She took the time,the vehicle had to go in second time for the same thing plus the car cleaning More
Other Employees Tagged: Ron Eng
November 08, 2019
Great and Excellent Lo I want to give a BIG shout out to Dave in the Service Department In Matteson! For assisting me with my problem on my 2017 Ford Explorer. Great class a I want to give a BIG shout out to Dave in the Service Department In Matteson! For assisting me with my problem on my 2017 Ford Explorer. Great class and stand up Guy! Took great care of me. He has excellent customer service, with out him it would have been a long weekend. Love the Ford Service Team! Thank u again! More
Other Employees Tagged: Jamie Vasquez , Dave Pleckham
November 08, 2019
amazing service The customer service reps were very nice and attentive to my needs. Glad I was able to be helped. I had a nail in my tire and they were able to repair The customer service reps were very nice and attentive to my needs. Glad I was able to be helped. I had a nail in my tire and they were able to repair it. More

