The personnel were friendly, professional and not pushy.
It was a very pleasant business experience where I will be recommending this dealership. I dealt with Nate (forgot last name), a new sales represent
It was a very pleasant business experience where I will be recommending this dealership. I dealt with Nate (forgot last name), a new sales representative that is not listed below.
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by ttron59
Verified Customer
Verified Customer
Other Employees Tagged:
Nate (new sales person)
Mar 05, 2026 -
Biggers Mitsubishi responded
Hi Tim, thank you for the great review! ⭐
We’re glad to hear you had such a pleasant and comfortable buying experience with our team at Biggers Mitsubishi. Providing a friendly, professional, and pressure-free environment is exactly what we aim for, so it’s wonderful to know that stood out during your visit.
It’s also great to hear that Nate made a strong impression while helping with your purchase. Even though he’s new to the team, we’re excited to see him already delivering such a positive experience. We’ll be sure to pass along your kind words to him and to Jim Casey as well.
Thank you for your recommendation and for choosing Biggers Mitsubishi. Enjoy your new vehicle, and we look forward to assisting you again in the future!
very friendly and professional service excellent help
with show car and driving highly recommended Rafal, Jim and Arnold
with show car and driving highly recommended Rafal, Jim and Arnold
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by kkozu77
Jan 17, 2026 -
Biggers Mitsubishi responded
Thank you so much for the 5-star review and your kind words! We’re thrilled to hear you received friendly, professional service and had a great experience with Rafal, Jim, and Arnold. Our team truly appreciates your recommendation and we’re glad we could make the process enjoyable for you. Thank you for choosing Biggers Mitsubishi — we look forward to helping you again in the future!
Salesperson was friendly and every helpful tool the time
to explain everything and show me different cars and options.
to explain everything and show me different cars and options.
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by Salgadooscar448
Other Employees Tagged:
David Payne
Jan 17, 2026 -
Biggers Mitsubishi responded
Thank you for the 5-star review! We’re happy to hear that our salesperson provided friendly, helpful service and took the time to explain everything and show you different vehicles and options. We strive to make the process informative and stress-free, and we’re glad you had a great experience. Thank you for choosing Biggers Mitsubishi — we appreciate your business!
We had an exceptional experience at Biggers Mitsubishi,
and I can’t say enough good things about our sales staff, Rafal and Jim. From start to finish, the entire purchase process was incredibly professiona
and I can’t say enough good things about our sales staff, Rafal and Jim. From start to finish, the entire purchase process was incredibly professional, smooth, and stress‑free.
My daughter was buying her very first car, and Rafal treated her with genuine respect throughout the entire process. He explained everything clearly, answered her questions without a hint of condescension, and made sure she felt confident and informed every step of the way. It’s rare to find someone who strikes the perfect balance between expertise and approachability, but Rafael absolutely delivered.
The dealership itself was organized, transparent, and efficient — exactly what you hope for when making such an important purchase. Thanks to Rafael and the team at Biggers Mitsubishi, my daughter drove away thrilled with her new car and with a truly positive first‑time buying experience.
Highly recommended for anyone looking for a dealership that values professionalism, courtesy, and customer care.
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by mmcanj08
Jan 17, 2026 -
Biggers Mitsubishi responded
Thank you so much for taking the time to share such a thoughtful review! We’re thrilled to hear that your daughter’s first car-buying experience was smooth, professional, and stress-free. Rafal and Jim truly care about providing respectful, transparent, and informative service, and it means a lot to know they made such a positive impression.
Buying a first vehicle is a big moment, and we’re honored that you chose Biggers Mitsubishi to be part of it. We appreciate your kind words about our team and dealership, and we’re so happy your daughter drove away confident and excited about her new car.
Thank you again for your recommendation — we look forward to helping your family for many years to come!
David was great!
Not pushie at all. Everyone took their time. My wife and I didn’t feel rushed at all.
Not pushie at all. Everyone took their time. My wife and I didn’t feel rushed at all.
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by makichicago
Verified Customer
Verified Customer
Dec 29, 2025 -
Biggers Mitsubishi responded
Thank you for the 5-star review! We’re happy to hear that David and our team provided a relaxed and comfortable car-buying experience. We believe taking the time to answer questions—without pressure—makes all the difference. We truly appreciate your business and hope you’re enjoying your new vehicle. Please let us know if we can help with anything in the future!
I've been a loyal Mitsubishi customer for over 20 years.
And I've had a relationship with the service dept @ Biggers Mitsu since my local Schaumburg Mitsu dealership closed. I have been very happy with the
And I've had a relationship with the service dept @ Biggers Mitsu since my local Schaumburg Mitsu dealership closed. I have been very happy with the service team since then. And now I wanted to upgrade my drive to an Outlander. I worked with Darien Ivery who was very personable and knowledgeable about the Outlander and answered all my questions and walked me through the buying process which was very straightforward. Also allowed me to take a couple of Outlanders for test drives.
Also worked with Jim the credit manager to close the deal. He also was personable and put me at ease during all the forms requiring my initials and signatures.
OVERALL, I give Darien and Biggers Mitsubishi an 11 out of 10. And look forward to working with them in the future.
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by ChuckWalters64
Verified Customer
Verified Customer
Dec 29, 2025 -
Biggers Mitsubishi responded
Thank you so much for your loyalty to Mitsubishi and for trusting the Biggers Mitsubishi team over the years. We’re thrilled to hear that your experience upgrading to the Outlander was a great one. Darien and Jim will be so happy to know their knowledge, professionalism, and friendly approach made the process smooth and comfortable for you.
We truly appreciate your kind words and your “11 out of 10” rating — that means a lot to us. We look forward to continuing to take great care of you and your vehicle for many years to come!
Thank you again for being part of the Biggers Mitsubishi family.
The dealership is a class A operation.
....they're up front honest and not crooked when conducting a car purchase transaction
....they're up front honest and not crooked when conducting a car purchase transaction
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by varc1268
Verified Customer
Verified Customer
Dec 18, 2025 -
Biggers Mitsubishi responded
Thank you so much for your thoughtful review! We’re honored by your kind words and thrilled to hear that your experience with our team — especially Jim and Darien — reflected the honesty, transparency, and integrity we strive for in every sale.
At Biggers Mitsubishi, we believe that buying a car should feel exciting and stress-free, never pressured or unclear. Your feedback reaffirms that commitment, and we truly appreciate you taking the time to share it.
Enjoy your new Mitsubishi, and don’t hesitate to reach out if there’s anything we can assist with down the road!
— The Biggers Mitsubishi Sales Team
David Payne was very honest and straightforward.
He has excellent customer service skills and answered all my questions, anything he doubted he got help with. I have definitely recommended him to e
He has excellent customer service skills and answered all my questions, anything he doubted he got help with. I have definitely recommended him to everyone I know that is looking for a car.
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by edulearn77
Verified Customer
Verified Customer
Dec 01, 2025 -
Biggers Mitsubishi responded
Thank you so much for the 5-star review! We’re thrilled to hear that David provided honest, straightforward service and made sure all your questions were answered. Your recommendation truly means a lot to us. We appreciate you choosing Biggers Mitsubishi and look forward to assisting you and anyone you send our way!
People are polite and knowledgeable and are willing to
work with you regarding maintenance upkeep and purchases.
work with you regarding maintenance upkeep and purchases.
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by dediolaura
Verified Customer
Verified Customer
Nov 29, 2025 -
Biggers Mitsubishi responded
Thank you for the 5-star review! We’re thrilled to hear our team was polite, knowledgeable, and helpful with your maintenance and purchases. We truly appreciate you choosing Biggers Mitsubishi!
High quality vehicles, cars and support in the
dealership. Salesman and finance team killed it
dealership. Salesman and finance team killed it
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by joseph.vitraelli99
Verified Customer
Verified Customer
Nov 29, 2025 -
Biggers Mitsubishi responded
Thank you for your feedback! We’re thrilled to hear you had a great experience with our sales and finance team and that you’re happy with your vehicle. We truly appreciate you choosing Biggers Mitsubishi!