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Jim Coolidge

Overview Reviews (28) Inventory (438)

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Jim Coolidge

Jim Coolidge | Page 2

Service advisor

Ken Ganley Chrysler Dodge Jeep Ram Mentor

2115 Mentor Ave
Painesville, OH 44077

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4.8

28 Reviews

Overview Reviews (28) Inventory (438)

4.8

28 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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28 Reviews of Jim Coolidge

October 05, 2024

Dealership Rating

Employee Rating

Excellent facility and service. Personal service, very professional and on time. Comprehensive care. Beautiful new facility. Personal service, very professional and on time. Comprehensive care. Beautiful new facility. More

by kressterri

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Angel Woodruff

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Oct 12, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 23, 2024

Dealership Rating

Employee Rating

Great dealer and great service. Had my car ready to go right away. Thank you! Had my car ready to go right away. Thank you! More

by Sjpal

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 29, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

September 07, 2024

Dealership Rating

Employee Rating

Newzz so building. State of the art facility same friendly efficient staff. Always a nice experience State of the art facility same friendly efficient staff. Always a nice experience More

by Drbgolf

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Don Weiland, Justin Cleek, Tim Harder, Marc McEwen, Maria Willrich

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Sep 09, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Chrysler Dodge Jeep Ram Mentor. We are always more than happy to assist you if anything else comes up. Take care!

August 13, 2024

Dealership Rating

Employee Rating

I appreciate that they offer the express service. The new dealership is very nice. The service advisor did an excellent job of following up with me. The new dealership is very nice. The service advisor did an excellent job of following up with me. More

by jperpar

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 16, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

August 05, 2024

Dealership Rating

Employee Rating

They have always been very personable, both at the time we have needed to purchase a vehicle, as well as service department we have needed to purchase a vehicle, as well as service department More

by egonza

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Don Weiland, Justin Cleek, Tim Harder, Nicholas Campola, Jeff Williams, Marc McEwen, Maria Willrich, Devon Frazier , Angel Woodruff

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Aug 09, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Chrysler Dodge Jeep Ram Mentor! Thank you, and have a fantastic day!

May 06, 2024

Dealership Rating

Employee Rating

When they tell you to bring your car in, they are prompt on time. They are very courteous. It is very good service to deal with. on time. They are very courteous. It is very good service to deal with. More

by jimhanratty61

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Marc McEwen , Troy rossman sales person awesome

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May 08, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

April 01, 2024

Dealership Rating

Employee Rating

Jim Coolidge was very upfront about the cost of the service performed and kept me posted on any updates and time for completion. Thanks for the car wash!!!! service performed and kept me posted on any updates and time for completion. Thanks for the car wash!!!! More

by gmworch

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Erin Fialko

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Apr 04, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 30, 2024

Dealership Rating

Employee Rating

A great service department and very knowledgeable. Very friendly and nice to work with. Made me feel that the customers still come first. Very friendly and nice to work with. Made me feel that the customers still come first. More

by Vlbstriping

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ron Dawes, Justin Cleek, Marc McEwen , Tony Bordelon

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Apr 02, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Apr 19, 2024 -

Vlbstriping responded

Nice to work with a friendly and knowledgeable dealership.

March 30, 2024

Dealership Rating

Employee Rating

Went in for my first oil change and was very happy to report they were prompt , courteous, professional! report they were prompt , courteous, professional! More

by bill_miller285

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 02, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 28, 2024

Dealership Rating

Employee Rating

Fast, friendly service, and was able to get an appointment almost immediately. Will definitely return. appointment almost immediately. Will definitely return. More

by BRIAN.BOWMAN15

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Don Weiland, Justin Cleek, Tim Harder, Erin Fialko, Marc McEwen, Terry Miller, Maria Willrich , Angel Woodruff

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Mar 30, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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