Jim Cossette | Page 19

Great experience my salesperson Jim Cossette was wonderful. A few days after I picked up my car and after running several errands that day I couldn't get it to start. my salesperson Jim Cossette was wonderful. A few days after I picked up my car and after running several errands that day I couldn't get it to start. I was stuck at Griffin Hospital Cancer Center and had another appt within the half hour I called Jim. He came to my location and determined that the remote malfunctioned. He took me to my appt location, went back to the dealer, took care of the remote, came and picked me up from my appt and took me back to Griffin where my car was. I doubt many salespeople would have done that. Would definitely recommend him to anyone. More

Helpful 0

Report | Print

A Very Helpful and Friendly Dealership! My wife and I visited Curtiss Ryan Honda a few years ago to purchase a new Honda Civic. We were helped by Jim Cossette who was very helpful throughou My wife and I visited Curtiss Ryan Honda a few years ago to purchase a new Honda Civic. We were helped by Jim Cossette who was very helpful throughout the entire process. I recently needed to purchase a used car, so we went back to see Jim and he was able to find me a great Honda CRV that afternoon and I drove it home that day. I thought the price was fair, and so far I love my Honda CRV. It recently developed an issue where the rear hatch doesn't open, but on my first oil & oil filter change (which was free) they checked it out and will replace the faulty switch under my extended warrantee. The part is on order. They also responded to my opinion that I thought the battery was getting week. It failed under their load test so they replaced my battery under the warrantee too. The folks I have dealt with at Curtis Ryan have been very friendly like Kaitlyn Nolan in the service department. They provided me a complimentary ride home while my car was being serviced and they picked me up when my car was ready that afternoon. I'd recommend this dealership to anyone who needs a new or used car! My father-in-law purchased a car from them too and he drove all the way from Old Saybrook to Shelton to get his car serviced. More

Helpful 0

Report | Print

easy to understsand purchase I was evaluating a Honda Pilot versus other makes and models. Salesman walked me through features and options for the car in about an hour. Sat dow I was evaluating a Honda Pilot versus other makes and models. Salesman walked me through features and options for the car in about an hour. Sat down after test drive over smooth and rough roads and outlined costs and options. Very easy to yalk to. More

Helpful 0

Report | Print

Love my new car! I was really happy to be able to trade in my old vehicle and get a loan that fits my needs on a much newer car. The salesman and the person who worked I was really happy to be able to trade in my old vehicle and get a loan that fits my needs on a much newer car. The salesman and the person who worked on the financing were both excellent. All around great crew! More

Helpful 0

Report | Print

Great salesperson Jim Cossette, the salesperson, was extremely helpful. We hadn't bought a new car for 13 years, and obviously cars had changed dramatically. He was v Jim Cossette, the salesperson, was extremely helpful. We hadn't bought a new car for 13 years, and obviously cars had changed dramatically. He was very patient with our lack of knowledge and answered questions thoughfully. He was not overbearing and did not try to sell us something we did not need. We were very appreciative of his help in selecting our Honda CRV. More

Helpful 0

Report | Print

Top notch experience Went in with some knowledge about exactly what I wanted and found Jim in the sales department. I left feeling excited and happy to be getting what we Went in with some knowledge about exactly what I wanted and found Jim in the sales department. I left feeling excited and happy to be getting what we wanted! Great experience all around. Best, Cyndi Casinelli More

Helpful 0

Report | Print

Our salesman was very professional and helpful. I have bought three cars from Curtiss Ryan, two new cars and one preowned. I have had an excellent experience each time and also with the Service Dep I have bought three cars from Curtiss Ryan, two new cars and one preowned. I have had an excellent experience each time and also with the Service Department. I would highly recommend them to my friends and family. More

Helpful 0

Report | Print

No pressure used car purchase Overall, very easy working with Jim Cossette. Excellent customer services, product knowledge and never felt pressured in making decision. Took care Overall, very easy working with Jim Cossette. Excellent customer services, product knowledge and never felt pressured in making decision. Took care of everything & very satisfied with overall experience. More

Helpful 0

Report | Print

Thanks for making our CRV possible So we go into the dealership to inquire about a 2016 CRV and the low interest rate that was offered. They didn't have the color we wanted, a limited c So we go into the dealership to inquire about a 2016 CRV and the low interest rate that was offered. They didn't have the color we wanted, a limited color choice is offered on the LX verison so Scott Glazer found the CRV for us. Since the proper paperwork couldn't be found myself. "I misplaced the title of the trade in" Jim Cossette had to finish up the sale since Scott was going on vacation. All myself and my wife can say is "THANKS JIM!" We had a challanging sale on our part since the information on our transfer of plates didn't match DMV records! Jim made the corrections and re-did all the paperwork for us! This is our second new car purchased by us from Scott and come to find out, Jim sold me my used car I bought at the dealership as well. After all is said and done, a great sale was completed very professionally! More

Helpful 0

Report | Print

Great sales and service. They are pleasant and professional to deal with. Competitive to other dealers in the area. We have done business with them for slightly more than 10 y They are pleasant and professional to deal with. Competitive to other dealers in the area. We have done business with them for slightly more than 10 years and it has been a good experience. More

Helpful 1

Report | Print