Jim Dietrich
Jim Dietrich at Salerno Duane Chrysler Jeep

Jim Dietrich | Page 3

Sales Consultant

Salerno Duane Chrysler Jeep

267 Broad St
Summit, NJ 07901

Contact Me
5.0
46 Reviews

Dealership Experience

6 yrs, 8 mos

Industry Experience

25 yrs, 4 mos

Languages Spoken

English English

5.0

46 Reviews

Write a Review

46 Reviews of Jim Dietrich

June 19, 2024

Dealership Rating
Employee Rating

Jim is a class act! Knowledgeable and professional! I would recommend his services to anyone! Sal is very professional and a pleasure to work with! More

by athyleerizzo11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sal Zebardast

Jun 19, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and for the 5-star review! We are delighted that you found our customer service incredible and that our team was able to respond to your needs with helpfulness and patience. Your satisfaction is our greatest reward and we are here for you at any time.

June 10, 2024

Dealership Rating
Employee Rating

Jim was the perfect partner in the new car journey. It was a pleasant and seamless experience! More

by stephen.w.kowantz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sal Zebardast

Jun 11, 2024

Salerno Duane Chrysler Jeep responded

Thank you very much for sharing your feedback and for the 5-star review. We are delighted that our team was able to exceed your expectations and make purchasing your new car a pleasant experience. Your satisfaction is our greatest reward and we are here for you every step of your automotive journey.

June 06, 2024

Dealership Rating
Employee Rating

Jim Dietrich was great to work with. Very responsive throughout our buying experience. Very professional and knowledgeable regarding the model we purchased. He took all the time we neede More

by JBLASI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sal Zebardast, Mike Salerno

Jun 11, 2024

Salerno Duane Chrysler Jeep responded

Thank you for your positive feedback and for taking the time to leave a 5-star review! We are pleased that our team was able to provide you with professional and attentive customer service throughout the purchasing process. Your satisfaction is our top priority and we are here to help you at any time. Congratulations on your new vehicle!

May 30, 2024

Dealership Rating
Employee Rating

Everyone was responsive, thoughtful and kind. Answered questions, offered insights and were a pleasure to work with. Definitely recommend!! More

by mcm
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Sal Zebardast

Jun 05, 2024

Salerno Duane Chrysler Jeep responded

We really appreciate your glowing recommendation and you taking the time to leave us a 5-star review! These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you.

May 08, 2024

Dealership Rating
Employee Rating

Matt and Billy in service dept are always so helpful whenever I bring car in for service More

by rburke2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Fuchs, Bill Tegethoff

May 09, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your feedback and for the 5-star review. We appreciate your business and look forward to working with you again in the future!

March 02, 2024

Dealership Rating
Employee Rating

I found my sales rep. to be dishonest. He did not disclose all the information about the car to me until I was signing the papers and already settled on a price. If I had More

by dae87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Cory Taylor

Mar 04, 2024

Salerno Duane Chrysler Jeep responded

We are sorry to read this feedback. We would never intentionally deceive or mislead our customers, and it’s disappointing that we have left the wrong impression. We apologize for any confusion or lack of communication regarding the vehicle and would be happy to speak with you to see what more we can do to help straighten this out. If you are willing to discuss this further, please contact me directly. Thank you, General Sales Manager, Mike Salerno, 908-277-6700

Mar 12, 2024

dae87 responded

I will be reaching out to you today. Thank you for the response.

February 28, 2024

Dealership Rating
Employee Rating

Smooth process, Jim was easy to work with. Vehicle delivery could have been more 'hospitality' and less transactional. More

by andrewhstern
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cory Taylor

Feb 29, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and for the 5 star review. We appreciate you sharing your feedback and will make sure we take that into consideration. Thank you for your business and congratulations on the new vehicle!

February 21, 2024

Dealership Rating
Employee Rating

Jim was very knowledgeable and helpful. The whole process went smoothly and quickly. This is our second good experience with Salerno Duane Jeep. We would definitely recommend Jim and the de More

by weiszing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cory Taylor

January 31, 2024

Dealership Rating
Employee Rating

This is my 2nd vehicle from this dealer. Purchasing process was easy and stress free. Best experience I’ve ever had. Thank you More

by Lisainnaccone
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 11, 2023

Dealership Rating
Employee Rating

I'm not sure I actually needed service. There were only 1000 miles on the car More

by bmulvee
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

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