Jim Foley

DOESNT DISCLOSE THAT THERE ARE SEVERAL WARRANTY LEVELS! !! I purchased a 2016 Chevy Colorado in December of 2024. At the time I purchased it was not disclosed to me that there were levels of warranty. I' !! I purchased a 2016 Chevy Colorado in December of 2024. At the time I purchased it was not disclosed to me that there were levels of warranty. I've had to pay for an EVAP leak, a New Battery, and now I can't control my settings on the touchsceen. I even spoke with the Warranty people myself who stated it was not covered due to me not purchasing the highest warranty. I spoke with the general manager, Jim Foley who stated that I knew and"My finance people are hungry and would have told you." After trying to work something out. I was rudely told by said manager, "I think you need to leave now." DO NOT BUY FROM THEM!!! More

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This dealership did not quit until they found the perfect work truck for my business with all the options I was looking for even though i had given up. The entire staff did a great job. I easily give them 5 work truck for my business with all the options I was looking for even though i had given up. The entire staff did a great job. I easily give them 5 stars. More

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This is the second car that Jackie has sold me. Jackie took the time and remembered who I was. She was patient and kind. She's a good listener. So, when you go to Herlong for your next vehicle, ask Jackie took the time and remembered who I was. She was patient and kind. She's a good listener. So, when you go to Herlong for your next vehicle, ask for Jackie. Jackie you ROCK! More

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Buyers Beware! ! - Dealer not reporting Hail damage on titles! This dealership had falsely advertised a vehicle as a higher trim model, which is an average of $3,00 ! - Dealer not reporting Hail damage on titles! This dealership had falsely advertised a vehicle as a higher trim model, which is an average of $3,000 difference in pricing based on other local dealerships. However when we caught their mistake, the sales manager, Jim Foley, got upset and said they would not change the price at all. On top of that there was a major storm the night before and hail damage had occurred to most of the vehicles on the lot. They had called and offered to take $750 off the price and said there were 10-15 dings in the hood of the car. We showed up and immediately saw there were 50+ dings in the hood, there were almost the same on the roof, and the pillars/panels above the doors also had dings. This car would have been totaled by an insurance agent. We called them out on that as well, saying that the car should be priced much lower because the resale value will be tanked after the title/VIN search reports Hail damage and they admitted to our face "Well, that is only if we claim it on our insurance" which means they are not going to report the hail damage if they can just rip people off and sell the vehicles with a tiny $750-1000 "discount" Check this dealer out on BBB.com - they have 12 complaints open and only 1 resolved, as well has horrible reviews. This is the definition of a scam dealership, i hope this saves someone from the heartache of this place. More

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Awesome service they answered all of my questions that I had about the truck I would highly recommend them to my friends and family it was an all around great dealership had about the truck I would highly recommend them to my friends and family it was an all around great dealership More

by RSWANN63 Verified Customer Verified Customer

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Very good customer experience and service . Personnel were all very honest and helpful over the phone and in person. I was a distance customer and 100% of what I was told, promised and agreed to on the were all very honest and helpful over the phone and in person. I was a distance customer and 100% of what I was told, promised and agreed to on the phone and by email was true in the closing. More

by Garland Verified Customer Verified Customer

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Great Products! Great Service! Great People! Great Experience! What makes Herlong Ford a great dealership for consumers to shop is their staff go the extra mile to ensure customer satisfaction. Thank Experience! What makes Herlong Ford a great dealership for consumers to shop is their staff go the extra mile to ensure customer satisfaction. Thank You Herlong Ford!!! More

by PUTTPUTT Verified Customer Verified Customer

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Very attentive to my needs on a special order vehicle Natalie my salesperson was very attentive and all in all from financing to purchase a pleasant experience Natalie my salesperson was very attentive and all in all from financing to purchase a pleasant experience More

by Towerman30 Verified Customer Verified Customer

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The sales and finance staff were very friendly. I was able to locate my vehicle online, get a quick trade in value, and a fair putchase price in an afternoon. Everyone was more than helpful and I look fo able to locate my vehicle online, get a quick trade in value, and a fair putchase price in an afternoon. Everyone was more than helpful and I look forward to purchasing my next vehicle at Herlong Ford. More

by JOSEPHCGARRISON Verified Customer Verified Customer

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Fair price, easy to work with. I called ahead to set an appointment and the car was washed up and ready for a test drive. Stephanie knew the car well and explained the features before we embarked on our te appointment and the car was washed up and ready for a test drive. Stephanie knew the car well and explained the features before we embarked on our test drive journey. Overall, it was a pleasant experience with no high pressure sales. Highly recommended! More

by New Mustang Owner 74 Verified Customer Verified Customer

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