Jim Lopez
Jim Lopez at Del Toyota

Jim Lopez | Page 37

General Manager

Del Toyota

2945 E Lincoln Hwy
Thorndale, PA 19372

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4.6
518 Reviews
4.6

518 Reviews

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518 Reviews of Jim Lopez

January 21, 2019

Dealership Rating

Best car buying experience I dealt with Ben Gomez. My best car buying experience ever. I will recommend these guys to all my friends and family member that’s for sure. More

by Pizza lover
Recommend Dealer
Yes

Other Employees Tagged: Heather Karkoska , Ben Gomez

Jan 21, 2019

Del Toyota responded

We cannot thank you enough for your wonderful review of Del Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 21, 2019

Dealership Rating
Employee Rating

One of the best experiences I've had at a dealership I have went to several dealerships and left without a car. I finally went to Del Toyota and met up with Rizk. I've had a few people I know by cars fr More

by Camry for life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Karkoska , Amr Rizk

Jan 21, 2019

Del Toyota responded

Thank you for taking the time to write this review. We are pleased to hear that Rizk was able to provide an efficient and overall positive experience. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 17, 2019

Dealership Rating
Employee Rating

It truly was a five-star day doesn't get no better than that Thank you Del Toyota I appreciate your service... the management is exceptional.... I really felt like I was part of a Family.... a caring family...th More

by Ronald98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Olson , Joe Barber, Ben Gomez

Jan 17, 2019

Del Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 17, 2019

Dealership Rating
Employee Rating

Great Experience I had a great experience leasing a Toyota Tacoma at Del Toyota. The process was painless and I got a great deal. Everyone I interacted with was know More

by BobLobLaw17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Barber, Ben Gomez, Angel Lewis

Jan 17, 2019

Del Toyota responded

Thank you and congratulations on your Toyota Tacoma! We are pleased to hear about your great experience at Del Toyota! If there is anything else we can do for you, please feel free to give us a call. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 16, 2019

Dealership Rating
Employee Rating

Waste of time. Would rather go else where. Waste of time. Took my car their for new tires and an alignment and they mount one of the tires the wrong way out. Also didnt print alignment sheet ou More

by Br D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mike Naegele

Jan 17, 2019

Del Toyota responded

We appreciate you sharing details of your time spent with our dealership. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact me at your earliest convenience so we can resolve your concerns. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 15, 2019

Dealership Rating
Employee Rating

Exceptional sales and service I recently purchased a 2019 Camry from Del Toyota and the entire process was pleasant and seemless. I was able to get all the features and upgrades I More

by Nanette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Karkoska, Jim Krause , Angel Lewis, Jack Del

Jan 17, 2019

Del Toyota responded

Congratulations on your 2019 Camry! It's great to hear we were able to go above and beyond your expectations and provide you with a great experience. Feel free to call or stop by if there's anything else we can do for you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 15, 2019

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Employee Rating

Great dealership, great car Got my 3rd Toyota RAV! So excited with all the new changes to the car. Love the new shape and the upgrade packages. Totally worth it! More

by Chrissy M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Karkoska, Steve Heinze

Jan 17, 2019

Del Toyota responded

Thank you for this amazing review and congratulations on your Toyota RAV!! We really appreciate your business. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 15, 2019

Dealership Rating
Employee Rating

Wish we never purchased there They messed up my original purchase and did not do anything to make it right. I had to purchase a more expensive car which I didn't want. Martin roc More

by 123456789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Martin C. Fusselman , Connor Beal, Ken Tran

Jan 17, 2019

Del Toyota responded

Customer satisfaction is one of our main priorities, and it seems as if we fell short during your most recent visit with us. We understand the car-purchasing process may be stressful and time-consuming, but our staff is dedicated to making that process as fast and easy as possible. If there is anything our staff or I can do to fix your experience, please do not hesitate to reach out to me directly. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 13, 2019

Dealership Rating
Employee Rating

Very good service and on time for work completed the work was done in the time frame promised. I would recommend to anyone who has a Toyota More

by DSR19371
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Olson , Mike Naegele, Ken Tran

Jan 13, 2019

Del Toyota responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 13, 2019

Dealership Rating
Employee Rating

Best experience The experience I have at del toyota is like no other I would highly recommend a friend and family members thanks to my sale guy. More

by REDNEWOWORK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Martin C. Fusselman, Heather Karkoska , Josh sales manager

Jan 13, 2019

Del Toyota responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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