Jim Lopez
Jim Lopez at Del Toyota

Jim Lopez | Page 38

General Manager

Del Toyota

2945 E Lincoln Hwy
Thorndale, PA 19372

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4.6
518 Reviews
4.6

518 Reviews

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518 Reviews of Jim Lopez

January 12, 2019

Dealership Rating
Employee Rating

muy buena muy amables servicio profeccional arriva toyota latinos nos ayudaron en todo y nos atendieron ami y a mi esposo y aclararon todas nuestras dudas servi More

by arroyo.mirta1963@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Olson, Daniel Juarez , Ken Tran, augusto

Jan 13, 2019

Del Toyota responded

Muchas gracias, que tenga un día exelente! Sinceramente, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 12, 2019

Dealership Rating
Employee Rating

Awesome Everyone here is amazing. They make you feel like you're part of the family and will have you want to buy all your cars here. More

by Lillboo2345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Martin C. Fusselman, Jim Krause

Jan 13, 2019

Del Toyota responded

Thank you so much for taking the time to share your kind words about your experience at Del Toyota We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 09, 2019

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Employee Rating

Fantastic Rysk was great and very good with showing me several different cars. The manager was awesome. I had a great experience. Very friendly and efficient. More

by Lorry
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Heather Karkoska , Angel Lewis, Amr Rizk

Jan 09, 2019

Del Toyota responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 07, 2019

Dealership Rating

Totally terrific Toyota! This was the purchase of my second Toyota, I was trading in my 17 Rav4 to downsize in a 19 Corolla. My salesman, Shawn Krause offered extensive amount More

by Laurenjane0134
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Heather Karkoska , Joe Barber, Shawn Krause

Jan 07, 2019

Del Toyota responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 01, 2019

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Employee Rating

Dishonestly treated during lease of new vehicle Went to Del Toyota on recommendation of friend, was put in touch with salesman who was not completely honest with lease deal on new vehicle that inclu More

by DUGZDOGZ28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Steve Heinze, Heather Karkoska , Joe Barber, Mike Naegele

Jan 02, 2019

Del Toyota responded

We strive to provide a positive car buying experience for every person, and it appears that we did not fully achieve that during your visit. Customer service is a top priority for our dealership, and it's important that our guests feel at ease during the entire process. If you are open to giving me a chance to make things right, I invite you to contact me at your earliest convenience. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 01, 2019

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Employee Rating

Buen servicio y comunicacion Todo bueno excelepte servicio excelepte trato comunicacion muy amable buen precio saben explícar con detalles ayudan al cliente estoy muy agradecida p More

by Brenda43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Juarez , Joe Barber, Angel Lewis

Jan 02, 2019

Del Toyota responded

Muchas gracias, que tenga un día exelente! Sinceramente, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 30, 2018

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Employee Rating

Worked hard for his sale! Derek went above and beyond to make the purchase of our new 4Runner an outstanding experience! Derek, Jim & Angel made a great team and were very att More

by LOUTOTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Karkoska , Angel Lewis, Derek Thrailkill

Dec 30, 2018

Del Toyota responded

Thank you for taking the time to write this review. We are pleased to hear that Derek was able to provide an efficient and overall positive experience. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 30, 2018

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Employee Rating

First car purchase Once the decision to lease a Rav 4 was made, I was out of the dealership in under an hour. Everyone who was involved in the process was helpful and kn More

by ND661016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Barber, Angel Lewis, Amr Rizk

Dec 30, 2018

Del Toyota responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know.\ Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 29, 2018

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Employee Rating

Friday Night at Del Toyota I can only say the best about my experience at Del Toyota. From the moment I walked in to driving out with a new car in less than 3 hours, I knew I wa More

by Sadler, Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Heather Karkoska , Joe Barber, Derek Thrailkill

Dec 30, 2018

Del Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 28, 2018

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Employee Rating

Great Sales Man & Staff They answered? all my questions & Spent extra time with me. Liked that I was in car and had another on car and came out and help before I left car lot More

by Rob0414
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Heinze, Heather Karkoska , Joe Barber, Angel Lewis

Dec 30, 2018

Del Toyota responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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