Jim Lopez
Jim Lopez at Del Toyota

Jim Lopez | Page 46

General Manager

Del Toyota

2945 E Lincoln Hwy
Thorndale, PA 19372

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4.6
518 Reviews
4.6

518 Reviews

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518 Reviews of Jim Lopez

June 13, 2018

Dealership Rating
Employee Rating

Got an offer on RAV4 lease that I couldn't refuse! Staff was extremely tuned into my situation of needing a vehicle. I had excellent interactions with those involved in the process. They all made the e More

by SandyMi-TheNatrixMom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Albright, Steve Heinze, Jim Krause , Angel Lewis

Jul 12, 2018

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 13, 2018

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Employee Rating

Got Car that same Night The people were really friendly and made the process of getting the car super easy. That same night I got to take the car home. I would definitely get More

by Beatriz_Santos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jared "The Champ" Bell, Angel Lewis

Jul 12, 2018

Del Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 12, 2018

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Employee Rating

Camry Lease I feel like I got a good deal on a lease and they were friendly and made the process simple and explained everything I had questions on. I would def More

by BILL0685
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Gomez, Angel Lewis

Jul 12, 2018

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 10, 2018

Dealership Rating

Monica is the best! Monica made this process so easy and so quick! She listened to everything I wanted, explained everything that I needed to know, and just made the expe More

by 7twelve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Karkoska , Monica Donnelly, Angel Lewis

Jul 12, 2018

Del Toyota responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 06, 2018

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Employee Rating

Made a stressful process less stressed! I came in unannounced and put Don to the test - I needed him to put me in a vehicle I can afford and fast! And that’s just what he did! More

by Svk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Donlon , Angel Lewis, Don Romanek

Jul 12, 2018

Del Toyota responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 05, 2018

Dealership Rating
Employee Rating

Headlight replacement issues Very unprofessional behavior from service manager Mike and no resolutions to assembly issues caused by headlight replacement.I offer to sign agreement More

by TOMPODGORSKI30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mike Naegele

Jul 12, 2018

Del Toyota responded

That is not the kind of experience we seek to provide, Tom. Please call us when you can so we can address this together. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 04, 2018

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Employee Rating

Very willing to work with us Martin Fussellman was really willing to work with us and took time with us to figure out which car would be the best choice for us. Very friendly. More

by Ceulers92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Martin C. Fusselman, Jim Krause , Angel Lewis, Brittany Mcdaniel

Jul 12, 2018

Del Toyota responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 02, 2018

Dealership Rating
Employee Rating

Inspection and oil change 3rd vehicle we've purchased from Del Toyota. Service is quick and efficient. Sales are clear and straightforward. Al, Ken and Jimmy are the best to More

by ANTHONY9732
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Al Demsky, Mike Naegele, Ken Tran

Jul 12, 2018

Del Toyota responded

Thank you for this amazing review, Anthony! We really appreciate your business. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 02, 2018

Dealership Rating
Employee Rating

Treated with respect and offered a fair deal. A pleasure. I recently moved to the area and began using Del Toyota of Thorndale to service my 2011 Prius. The waiting room is clean and comfortable. The drive th More

by Rita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Angel Lewis, Ed Pollock, Erin Bauer

Jul 12, 2018

Del Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 31, 2018

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Employee Rating

I had a very satisfying experience with Dell Toyota My experience with Tyreke helping me get the car that I needed was the best I've learned so much from just him having to help me out with the process More

by James12*
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Albright, Jim Krause , Tyree "Majik" Allison, Angel Lewis

Jul 12, 2018

Del Toyota responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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