Jim McAuley
Jim McAuley at BMW of Toledo

Jim McAuley | Page 4

Service Advisor

BMW of Toledo

7600 Central Ave
Toledo, OH 43617

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87 Reviews

From Maumee, OH, Jim has been at Yark Automotive since 2019. At work he enjoys meeting new customers. His favorite car is the 1970 Dodge Challenger.

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87 Reviews

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87 Reviews of Jim McAuley

December 24, 2020

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Employee Rating

Great service as usual! I love having my car serviced here! Jim took great care of me and quoted me for repair cost, got me into a loaner and I was on my way home in less than 20 minutes! Also Steve my s More

by RACHK.ROBINSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Messinger

Dec 29, 2020

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

December 23, 2020

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Got me in and out quickly with the same excellent level of service Yark BMW always provides. It’s the people that make Yark BMW the very best BMW dealership! More

by WGIACCI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 23, 2020

BMW of Toledo responded

Thank you for your review and rating us 5 stars!

December 18, 2020

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Great service, friendly staff. Love the ability to drop off my car in the morning and pick it up at the end of the day. More

by ERINPCALDWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 21, 2020

BMW of Toledo responded

Thank you for your review and rating us 5 stars!

December 16, 2020

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Prompt, polite and professional. The service staff goes out of their way to serve customers and the lounge area is clean, refreshments are available and the seating is comfortable. More

by Mnixon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 18, 2020

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

December 16, 2020

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After being run off the road a couple months back I found myself in need of a qualified BMW shop to handle the repairs. Jim at Yark BMW service center was phenomenal and helped get everything right...mechani More

by My10mm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Dec 17, 2020

BMW of Toledo responded

Customer satisfaction is our top priority and appreciate you bringing this matter to our attention giving us the opportunity to look into this further. We apologize for your experience and have forwarded your concerns to proper management for more information. We did a repair to the right side lower part of the front bumper on your vehicle. Your insurance company wrote the order to blend within and do a full clear. Unfortunately, it's your insurance company that will not pay to recondition the complete bumper cover. If you have further questions regarding your repair, please contact our manager, Eric, directly at 419-842-7884. Your patronage is important to us and we hope you will give us another opportunity to serve you again in the future and gain your trust back in our company.

December 16, 2020

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I visited the service department on Thursday, December 10 to have Jim McAuley take a look at a few scratches to my two week old X4 M40. Jim, without hesitation, could see I was in distress and assured me the More

by WGIACCI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dewayne

Dec 18, 2020

BMW of Toledo responded

Wow, what a great review! Thank you for your review and sharing your experience with us! We appreciate your continued business over the years and look forward to serving you again in the future!

December 14, 2020

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BMW of Toledo always goes above and beyond. They were able to figure out the issue with my car and everything is great! So easy to work with everyone in the service department! More

by SARABETH79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Kissling

Dec 16, 2020

BMW of Toledo responded

Thank you for your review and sharing your service experience with us! We appreciate your business and look forward to serving you again in the future!

December 12, 2020

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Great work! I really appreciated the communication throughout the time you were working on my M2. Car was returned clean and the work was to notch. More

by AndrewCSpahr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Wallace, John Iseler , Kyle Kissling

Dec 14, 2020

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

December 09, 2020

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Employee Rating

Took my BMW in for service. Every time I have used service my vehicle has been completed & on time & done correct . I would recommend BMW Toledo More

by Stambaugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 14, 2020

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

December 09, 2020

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I had a minor repair that required in some parts. The service center at BMW Toledo was able to get me in quickly as a walk-in, take care of the matter and give me back on the road. The people that work t More

by SCOTT.CIOLEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Wallace, John Iseler , Kyle Kissling

Dec 14, 2020

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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