Jim McAuley
Jim McAuley at BMW of Toledo

Jim McAuley | Page 3

Service Advisor

BMW of Toledo

7600 Central Ave
Toledo, OH 43617

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87 Reviews

From Maumee, OH, Jim has been at Yark Automotive since 2019. At work he enjoys meeting new customers. His favorite car is the 1970 Dodge Challenger.

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87 Reviews

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87 Reviews of Jim McAuley

January 19, 2021

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Employee Rating

Absolutely horrible. Went in for regular service maintenance twice in November of 2020. Neither time did the service department mention that I might need new rear brakes soon. 1,500 miles later in e More

by JOJO4599
Recommend Dealer
No

Other Employees Tagged: John Iseler

Jan 21, 2021

BMW of Toledo responded

We truly apologize for your experience at our dealership while at our service department. Our goal is 100% customer satisfaction, 100% of the time and regret that this was not demonstrated to you. We appreciate you bringing this matter to our attention because it allows us to focus on areas in which we need to improve and truly understand your frustration. We value you as our customer and have shared your feedback with the appropriate department, team members and proper management to ensure you receive exceptional service on all future visits.

January 19, 2021

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First time with BMW of Toledo. Have been loyal to Lexus for 40 years. Trying something new. So far so good. I have a fabulous salesman and have had a service call that went well. More

by Beebe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 19, 2021

BMW of Toledo responded

Wow, thank you for your review and sharing your experience with us! We truly appreciate your business and allowing us the opportunity to serve you! We look forward to serving you again in the future!

January 18, 2021

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I appreciate the cleanliness and professionalism of the Yark Toledo BMW dealership and the service that they provide. Each of the customer service agents are cordial and professional. This means a lot as m More

by Je suis contente
Recommend Dealer
Yes
Jan 19, 2021

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 16, 2021

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Bmw of toledo listened to what I needed to have done to my BMW and has a friendly atmosphere with great people that work there More

by Stevethomas313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 19, 2021

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 15, 2021

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Excellent service, professional, prompt. All service team starting from advisors to technicians are the best. Special thanks to Kyle. He is one of best advisers. Also thanks to Jim and John for helping out. More

by agendy_82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Wallace, John Iseler , Kyle Kissling

Jan 19, 2021

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 15, 2021

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Employee Rating

Thanks Jim for going the extra mile to make sure the leak on our car was fixed. Much appreciated! We’ll return for the great service and friendly folks. More

by HEATHERCUESTA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jan 15, 2021

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 08, 2021

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Employee Rating

Helpful staff and friendly and dedicated service staff. They kept the car until it was fixed and did a good job of updating me along the way. More

by BRANDON.KEITH.WANDELL
Recommend Dealer
Yes
Jan 11, 2021

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

December 31, 2020

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Employee Rating

The team at Yark BMW of Toledo is incredible and treats me like family. This is my 9th purchase from them and they never disappoint. The service team is always amazing as well. Highly recommend! More

by DonY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 06, 2021

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

December 31, 2020

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I've test drove 2 cars and had work done on my bmw. They were extremely helpful when I was looking for a car. Everybody I delt with was very professional and the work I had done was quick and clean. Great p More

by mojosmind
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sammy Wahidy, Scott Moewe

Jan 06, 2021

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

December 25, 2020

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Employee Rating

Excellent dealership Friendly service. Aacomadating. Why 25 words ???????? Hi hi hi hi hi hello hi hi hi hi hey hi hi hello hi hi hey hi hi hello hi hi hey hi hi hello hi hi. You don’t need 25 wo More

by RANA.KATRIB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 29, 2020

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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