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Jim Monahan
Jim Monahan at Rizza Cadillac Buick GMC

Jim Monahan | Page 10

Service Writer

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

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342 Reviews
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342 Reviews

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342 Reviews of Jim Monahan

December 02, 2022

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Employee Rating

The staff was very friendly and helpful. The wait time was short and they washed and waxed my car when the service was complete. More

by TOWN7245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 05, 2022

Rizza Cadillac Buick GMC responded

Thank you for your kind words about our staff. I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 29, 2022

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Employee Rating

Thank you guys for the speedy service thanks for your help ! We are back on the road More

by Carl. I dwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Bakr, Bert Dutcher, Melizza Contreras , Mike Lorenzo

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Dec 01, 2022

Rizza Cadillac Buick GMC responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Nov 29, 2022

Carl. I dwards responded

Great Team!

November 29, 2022

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Employee Rating

Good communication, service and time your customer service I will bring all my vehicles there More

by Armandohernandez777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem , Danielle O'Connor

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Nov 30, 2022

Rizza Cadillac Buick GMC responded

Thank you for this great review! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 25, 2022

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Employee Rating

It was fast and easy everything works that I came for I just want to say thank you. More

by M.MILOSOVIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem , Candace Kostial, Danielle O'Connor

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Nov 28, 2022

Rizza Cadillac Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 22, 2022

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Employee Rating

Excellent service department and staff. Always come back for maintenance because of the good experience. More

by GRISELDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Volturo

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Nov 23, 2022

Rizza Cadillac Buick GMC responded

I truly appreciate you taking the time to write about your experience at our service department! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 20, 2022

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Was pleased that the service didn't take long. Also the service man was very polite More

by chanbarrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 22, 2022

Rizza Cadillac Buick GMC responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 13, 2022

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Employee Rating

They kept my car all day and they never even looked at my car. They knew they were behind and they should have rescheduled my appointment instead of wasting a day of my time. I won’t be returning! More

by Collette2424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Howard, Becky Aboswielem , Candace Kostial, Danielle O'Connor

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Nov 15, 2022

Rizza Cadillac Buick GMC responded

I am not pleased to hear of the incident you described in this review. I want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 13, 2022

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Employee Rating

This dealer is great clean and fast I am from out of town never seen anything like it More

by Dthompson602
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem , Candace Kostial, Danielle O'Connor

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Nov 16, 2022

Rizza Cadillac Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 11, 2022

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Employee Rating

They have always listened to any concerns that I have had and tried to resolve them. More

by SPDAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Howard

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Nov 14, 2022

Rizza Cadillac Buick GMC responded

I love hearing about customers that have a terrific experience at Rizza Cadillac Buick GMC! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 10, 2022

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Employee Rating

Got my vehicle in at its schedule time and completed the service in a timely manner. More

by mwelke
Recommend Dealer
Yes

Other Employees Tagged: John Howard

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Nov 11, 2022

Rizza Cadillac Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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