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Jim Monahan
Jim Monahan at Rizza Cadillac Buick GMC

Jim Monahan | Page 30

Service Writer

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

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342 Reviews
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342 Reviews

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342 Reviews of Jim Monahan

July 17, 2021

Dealership Rating
Employee Rating

John and Jim are the best !! I first went in hoping these guys could get the job done right and they were better than perfect More

by ohill12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem , Candace Kostial, Danielle O'Connor

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Jul 20, 2021

Rizza Cadillac Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 16, 2021

Dealership Rating
Employee Rating

Refused to fill my def.installed my 5 wheel incorrect Refused to fill my def. installed my 5 wheel incorrect and only installed one of my cotter pins. (Dangerous) Installed a bad pro audio tailgate More

by Teremunjjohonson
Customer Service
Quality Of Work
Recommend Dealer
No
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Jul 19, 2021

Rizza Cadillac Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 12, 2021

Dealership Rating
Employee Rating

When I. I e to get service on my car, the service department is always clean and they are really efficient with what I need done. More

by ryan136
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jul 14, 2021

Rizza Cadillac Buick GMC responded

Thank you for the positive review, Ryan and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 11, 2021

Dealership Rating
Employee Rating

Always awesome service and fairly priced for a dealer. The Friendly staff made it a very good experience. I Would recommend to anyone looking for where to bring their car More

by Diane g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem , Candace Kostial, Danielle O'Connor

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Jul 13, 2021

Rizza Cadillac Buick GMC responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 04, 2021

Dealership Rating
Employee Rating

Excellent service! Worked very well! Would recommend! Quiver service! Fine!! More

by C_HORN60805
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jay Bakr, Nick Richko, John Howard, Becky Aboswielem , Jim Allegretti, David Casino, Candace Kostial, Mike Lorenzo, Danielle O'Connor

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Jul 07, 2021

Rizza Cadillac Buick GMC responded

We cannot thank you enough for your wonderful review of Rizza Cadillac Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 27, 2021

Dealership Rating
Employee Rating

The service was great. Unfortunately it took longer than expected to get the car back. More

by MPUTNEY0506
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem , Candace Kostial, Danielle O'Connor

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Jun 29, 2021

Rizza Cadillac Buick GMC responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 26, 2021

Dealership Rating
Employee Rating

GREAT SERVICE :)Eager to explain in layman terms what is GREAT SERVICE :) Eager to explain in layman terms what is going on with your vehicle. More

by RUFUSCALHOUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem , Candace Kostial, Mike Lorenzo, Danielle O'Connor

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Jun 29, 2021

Rizza Cadillac Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 26, 2021

Dealership Rating
Employee Rating

Great dealership great dealership great dealership great dealership great dealership More

by whopp35@sbcglobal.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem , Candace Kostial, Danielle O'Connor

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Jun 29, 2021

Rizza Cadillac Buick GMC responded

Thank you so much for your review! Happy customers are our goal and our mission and it’s exciting to see that this was delivered to you during your experience. Should there be anything else you need, please don’t hesitate to let us know. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 25, 2021

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Employee Rating

Maybe no one will ask me to recommend service dept More

by Amiskovich
Recommend Dealer
No
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Jun 28, 2021

Rizza Cadillac Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Jun 29, 2021

Amiskovich responded

My email is amiskovich@aol.com

June 22, 2021

Dealership Rating
Employee Rating

Friendly and professional service as always. Service was done very quickly. More

by dgecan2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem , Candace Kostial, Danielle O'Connor

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Jun 24, 2021

Rizza Cadillac Buick GMC responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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