Jim Monahan
Jim Monahan at Rizza Cadillac Buick GMC

Jim Monahan | Page 29

Service Writer

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

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342 Reviews
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342 Reviews

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342 Reviews of Jim Monahan

August 22, 2021

Dealership Rating
Employee Rating

Your staff from beginning to end were all excellent. From the moment I got there and was greeted by the young lady and she greeted and then explained to me what was needed. The mechanic who checked my car a More

by jberriosinil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem , Candace Kostial, Danielle O'Connor

Aug 24, 2021

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 15, 2021

Dealership Rating
Employee Rating

I really appreciate the help I received after my vehicle needed a new transmission. I received a cadillac SUV for a loaner car until my vehicle was completed More

by KOPPYKAT38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 17, 2021

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 12, 2021

Dealership Rating
Employee Rating

The facility was very clean and the staff was very respectful and attentive. Even the sale persons was very nice and engaged me in a relaxing conversation. More

by bryantv49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem , Candace Kostial, Danielle O'Connor

Aug 16, 2021

Rizza Cadillac Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 06, 2021

Dealership Rating
Employee Rating

Service manager was not friendly, kept saying they were too busy to update me on my car repair. Crazy grinding sounds coming from my car after I got it back. I will not pay them another dime, nor will we b More

by Jimatrizzasux
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: John Howard, Becky Aboswielem , Candace Kostial, Danielle O'Connor

Aug 09, 2021

Rizza Cadillac Buick GMC responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 04, 2021

Dealership Rating
Employee Rating

I came in for an oil change. They changed filter and oil, did a fluid and tire pressure check and washed her up all in an hour as promised. More

by lastaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 06, 2021

Rizza Cadillac Buick GMC responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 01, 2021

Dealership Rating
Employee Rating

They got me in without an appointment same day because my brakes were making a horrible noise. I called multiple dealerships and all the appointments were more than a week out. More

by Wenzelcassandra89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 03, 2021

Rizza Cadillac Buick GMC responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 30, 2021

Dealership Rating
Employee Rating

Jim was very helpful and also made way for me to get home. the work was done very fast. I was pleased with the service. More

by Raygan1baby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 03, 2021

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 29, 2021

Dealership Rating
Employee Rating

Wonderful customer service and Jim Moniham went out or his way to make us happy. I would recommend this place for anyone that owns a gmc More

by Jromano0114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Howard

Jul 30, 2021

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 26, 2021

Dealership Rating
Employee Rating

My experience was awesome and staff was ver friendly and explained everything about the loaner vehicle I was giveni will definitely go back. I live far but Bill has always helped me. More

by JOSEPHINE_PEREZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve

Jul 28, 2021

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 23, 2021

Dealership Rating
Employee Rating

Rizza Cadillac always provides very fast service even for impromptu requests. I've bought several cars from Rizza and will continue to do so. Thanks! More

by GBUSH2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem , Candace Kostial, Danielle O'Connor

Jul 27, 2021

Rizza Cadillac Buick GMC responded

Hi and thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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