Jim O'Connell has been with Courtesy Acura since 2011. He relocated to Colorado from New Jersey 11 years ago and is loving selling Acuras. Jim loves Acura because he believes their longevity and price point is the best compared to other luxury vehicles. Jim enjoys tournament bass fishing,not catching but fishing, having barbecues with friends, and spending time with his wife and daughter. Big fan of Jason Owen!!
Read moreDealership Experience
12 yrs, 11 mos
Industry Experience
12 yrs, 11 mos
355 Reviews
Write a Review355 Reviews of Jim O'Connell
March 13, 2017
Courtesy has kept me happy since 2002 I now have a RDX after I finally gave up my RL which I really liked. I love the RDX, it's the PERFECT size with lots of oomph. Courtesy has done a gr I now have a RDX after I finally gave up my RL which I really liked. I love the RDX, it's the PERFECT size with lots of oomph. Courtesy has done a great servicing my cars over the years. Paige,the service writer did a exceptional job this past month. I came in for a simple oil change, and had expected to be out in an hour or less. Oops, I had an airbag recall which Paige reminded me of..... After she gave me a 'loaner' so I could make my daily appointments I returned to pickup my clean, including tires and serviced RDX. Couldn't be happier. Tom Osborne and his staff have a great store. Will PS my other car that my wife drives is also a foreign made car. She loves her car, BUT loves the service I receive on my Acura...... a change may be in her future. More
Other Employees Tagged: Paige Keel
November 27, 2016
1st new Acura MDX We were not sure what we wanted to replace our Subaru Outback with. Drove other cars and our last stop was Courtesy Acure. Drove the MDX, it was over We were not sure what we wanted to replace our Subaru Outback with. Drove other cars and our last stop was Courtesy Acure. Drove the MDX, it was over our budget, but the safety features and the ride sold us. Daniel Strajna was great to work with. No pressure, we wanted to sleep on it, went back the next morning and they worked with us to make a deal that worked for us. Very pleased with our new 2016 MDX. More
Other Employees Tagged: Brady Patterson, Daniel Strajna, Jim in finance, and Mel.
November 07, 2016
This Dealership DELIVERS I was just driving by Courtesy Acura when I noticed the truck I had been searching to buy was on their lot. I stopped in just to browse, and price sho I was just driving by Courtesy Acura when I noticed the truck I had been searching to buy was on their lot. I stopped in just to browse, and price shop. This sales team has an extraordinary customer service culture of informative, no pressure sincerity. They delivered as promised. I was just looking to price shop, and ended up making my vehicle purchase when their customer service far exceeded my expectations. A HUGE Thank you goes out to Jeremiah W., Jim K., and Jimmy O. Sincerely Dave T More
Other Employees Tagged: Jim Kurtz, Jeremiah Watson
August 10, 2016
Outstanding customer service!!!!! My wife and I have been looking for a SUV for a while and was browsing the website and gave them a call, Jim made the purchase of our Explorer a grea My wife and I have been looking for a SUV for a while and was browsing the website and gave them a call, Jim made the purchase of our Explorer a great experience!!! Over the phone we knew what the price was before we even walked in the door. Not pushy and very customer oriented as we had our 1 year old and six year old daughters with us at the dealership , everyone there was so professional including the nice lady who was the receptionist! Needless to say we will keep our business here!! Thanks again Jim!!! Sincerely, Irwin and Lisa Gallina. More
May 09, 2016
Fantastic experience in buying a new car Buying an Acura RLX from Coutesy Acura was a great experience. They were helpful, friendly, and went out of their way to help us get what we wanted a Buying an Acura RLX from Coutesy Acura was a great experience. They were helpful, friendly, and went out of their way to help us get what we wanted and to educate us as to how to operate all the bells and whistles. The Salesman, finance person, and the trainer of our vehicle were very knowledgeable and friendly. We left with our new car feeling like we made some new close friends. Very GREAT experience. More
Other Employees Tagged: Jeremiah Watson
March 17, 2016
Above and beyond courtesy, customer service and authenticity Highly recommend buying with Courtesy Acura. It is not just one employee but every single employee from front desk, sales, technology concierge, etc Highly recommend buying with Courtesy Acura. It is not just one employee but every single employee from front desk, sales, technology concierge, etc was a consistent theme of good ole fashioned customer service. It was a pleasure to do business with you and will be purchasing again next time looking for a vehicle, above and beyond my expectations!... More
Other Employees Tagged: Dennis Craig, Leo Falcam, Jeremiah Watson
February 22, 2016
Friendly, fair and professional. We had a great experience with the trade in of our vehicle and lease of our new Acura. Pricing on both ends was very fair with no need to haggle. Ther We had a great experience with the trade in of our vehicle and lease of our new Acura. Pricing on both ends was very fair with no need to haggle. There were absolutely no hidden fees or issues and the process was as smooth as I've ever experienced. The staff was so courteous and flexible when we were shopping with our infant and dealing with time crunches. We couldn't be more satisfied with our experience. More
Other Employees Tagged: Jeremiah Watson
December 30, 2015
The right place to buy an Acura in Colorado I was in the market for an Acura MDX Advanced with Entertainment to replace an Acura RDX. After much research and contacting several dealerships, I ma I was in the market for an Acura MDX Advanced with Entertainment to replace an Acura RDX. After much research and contacting several dealerships, I made the mistake of going to another dealer (where my RDX was previously serviced) and I ended up walking away. On the same day, I went to Courtesy. The whole experience was totally different. The sales team was helpful and friendly. They demonstrated a commitment to being transparent and fair. There was no game, and no systematic pushback. We all walked away happy, and I now own a brand new car! Courtesy has won my business for service and any future vehicle purchase. More
Other Employees Tagged: Sean Wardrope, Brock Elison
December 05, 2015
Excellent Cu;stomer Service What can I say. This is the third time I have leased from Courtesy Acura and it has always been an excellent experience! No hassle, no pressure, profe What can I say. This is the third time I have leased from Courtesy Acura and it has always been an excellent experience! No hassle, no pressure, professional and knowledgeable. More
Other Employees Tagged: Leo Falcam, Jeremiah Watson
November 05, 2015
Love my new RDX! I'm very happy with my new RDX and the great people at Courtesy Acura! I look forward to bringing my car here for service. Everyone is so friendly. I'm very happy with my new RDX and the great people at Courtesy Acura! I look forward to bringing my car here for service. Everyone is so friendly. Great customer service! More
Other Employees Tagged: Brock Elison