Jim O'Connell | Page 32

Best experience ever I never felt pressured or uncomfortable during this entire experience. From day one, Jimmy was incredibly pleasant and patient. Completely worth drivi I never felt pressured or uncomfortable during this entire experience. From day one, Jimmy was incredibly pleasant and patient. Completely worth driving 4+ hours to purchase a vehicle from Courtesy Acura. More

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I just purchased a 2016 RDX from Courtesy Acura After test driving the 2016 Acura RDX and experiencing all of the incredible new safety features, purchasing this car was easy. The vehicle was solid After test driving the 2016 Acura RDX and experiencing all of the incredible new safety features, purchasing this car was easy. The vehicle was solid, quiet and very comfortable to drive. Purchasing the car was very quick and efficient with Jeremiah Watson, Jimmy O'Connell did a nice job of explaining the differences in the packages offered on the vehicle. Leo Falcam was exceptionally good explaining the car in great detail so that I was able to understand what each function does (and there are a lot) and how to operate the car. He was more than willing to meet additional times as there is a lot to learn and even came out to our home to program the garage door openers and my phone. I will definitely recommend this dealership to anyone interested in purchasing an Acura! More

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Great Car Buying Experience Easily the best experience I have had in purchasing a new vehicle. The staff is friendly with a no pressure sales approach. I appreciate the no hagg Easily the best experience I have had in purchasing a new vehicle. The staff is friendly with a no pressure sales approach. I appreciate the no haggle process and a straight forward price. Jimmy was extremely knowledgeable & professional during our car buying experience. I will recommend Courtesy Acura to anyone I know looking for a new or used vehicle. More

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Best ever We have purchased at least a dozen cars in our lifetime. We thought the Best was at Courtesy Acura. We have been to at least 6 other dealerships but h We have purchased at least a dozen cars in our lifetime. We thought the Best was at Courtesy Acura. We have been to at least 6 other dealerships but have never been happier than with Courtesy. Their people make the difference! They delivered on everything and the financial deal was good also. Thank you Tom, Jimmy, Jeramiah, and Leo. More

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First Time Car Buyer! I just bought my first new car after driving the same Honda Civic for 15 years! I had an excellent experience with great customer service and very low I just bought my first new car after driving the same Honda Civic for 15 years! I had an excellent experience with great customer service and very low pressure from the sales team at Courtesy Acura. Jim, Lou and Dennis were fantastic to work with and I'm delighted with my purchase. More

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Best experience buying a car! I would highly recommend this dealership. I went to them to buy my first car and they helped walk me through everything and figure out what i was most I would highly recommend this dealership. I went to them to buy my first car and they helped walk me through everything and figure out what i was most comfortable with. Jimmy was able to help me figure out the best option between a used and new car, and Leo was extremely knowledgeable on the run down and technology of the car. My experience with this dealsership could not have been better! I highly reccomend them! More

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Always an outstanding experience! I recently had my MDX in for servicing and as usual the service team was awesome! I am always so impressed by the friendliness and knowledge of all I recently had my MDX in for servicing and as usual the service team was awesome! I am always so impressed by the friendliness and knowledge of all the employees who work at Courtesy Acura. It's clear that this dealership makes customer service their number one priority and that's what keeps us coming back. Over the past 10+ years we have purchased five vehicles through this dealership and we always get our vehicles serviced through them as well. We have utilized other dealerships in the past and none of them compare to how well we have been treated at Courtesy Acura. More

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Really Great Experience We recently bought an 2015 RDX and couldn't have been happier with the buying experience. we are loving the car and the concierge service. We highly We recently bought an 2015 RDX and couldn't have been happier with the buying experience. we are loving the car and the concierge service. We highly recommend Courtesy Acura. More

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Excellent Dealership We are long-time customers of Courtesy Acura. Most recently, we traded in my 01 TL for a 2015 TLX. Jim O'Connell was the sales associate, and once a We are long-time customers of Courtesy Acura. Most recently, we traded in my 01 TL for a 2015 TLX. Jim O'Connell was the sales associate, and once again, he did a great job. Jim is personable, easy to work with, and he followed up to make sure everything went well. Andy was also very friendly and moved us through the purchase process efficiently. After we purchased the car, Leo came to our house the next day to provide instruction/concierge services. He programmed the garage door opener, and patiently taught me how to use all the features of the car. The whole purchase experience was enjoyable from start to finish. Finally, the reason we've remained loyal customers is because the service department at Courtesy Acura is outstanding! Matt, Connor, and other service reps go out of their way to deliver quality service. Overall, an excellent dealership! More

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Fantastic buying experience of an excellent product I walked into Courtesy Acura a couple of weeks ago and was greeted by Jim O'Connell who was very friendly and asked a few questions as to what I might I walked into Courtesy Acura a couple of weeks ago and was greeted by Jim O'Connell who was very friendly and asked a few questions as to what I might be looking for in a car. We looked at several Certified pre-owned RDX's that were on the lot explained the features and the different options available. He was never pressuring and although I left that day without purchasing I came back the next week because I was sure that Courtesy had the selection I wanted and that their sales approach would fit for me. A week later Jim was tied up so he referred me to his partner, Rick Armijo. Again, Rick was very courteous, patient and helpful. I came back about 3 hours later and purchased a 2015 CPO RDX, and could not be happier. Everyone from the initial sales encounter to the very warm reception from General Manager John Osborne to Business Manager Will Douglas were top-notch and provided a much better purchasing experience than I had imagined. My wife, who joined my purchase experience at the end, kept commenting on how nice and how great the whole team was. Thank you very much, Guys! More

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