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Jim Parolisi
Jim Parolisi at Audi Burlington

Jim Parolisi | Page 15

Service Advisor

Audi Burlington

62 Cambridge St
Burlington, MA 01803

4.7
550 Reviews
4.7

550 Reviews

Write a Review

550 Reviews of Jim Parolisi

December 09, 2023

Dealership Rating
Employee Rating

Check-in was quick and easy, and I enjoyed the loaner car. This marks our 6th year of annual servicing of our Audi A4. We've never had a problem with this vehicle and we hope we never will. More

by RA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 11, 2023

Audi Burlington responded

We're glad to know that you've had a smooth experience with us at Audi Burlington for the past 6 years! We'll continue doing our best to keep your Audi A4 in top shape. Thanks for sticking with us and here's to many more years of great service!

December 02, 2023

Dealership Rating
Employee Rating

Very good service Appointment was on time Repairs explained in detail Loaner car was ready on time More

by Milnere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 04, 2023

Audi Burlington responded

We're glad to know you had a timely and informative experience with us at Audi Burlington. Thank you for the positive feedback, we appreciate it!

December 01, 2023

Dealership Rating
Employee Rating

They are reliable, freindly and complete the work on time and as promised. They make it simple. More

by Jeh
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 04, 2023

Audi Burlington responded

Thank you for rating us five stars, Jeh! We look forward to seeing you again! - Audi Burlington

November 29, 2023

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Employee Rating

I’ve aways received professional and technically excellent service from Audi Burlington. I recommend them highly. More

by Avon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 29, 2023

Audi Burlington responded

Hey Avon, thank you for recommending and sharing your excellent service experience with our team at Audi Burlington! We'll see you next time! Have a great ride!

November 18, 2023

Dealership Rating
Employee Rating

Easy to get an appointment. Service rep kept me well informed. Tech service was excellent. I have used Audi Burlington for over a decade and the level and quality of service More

by Opus25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Brodeur, Raymond Hebert, Anthony Ferreira , Gary Carman, Kelly Mullaney

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Nov 20, 2023

Audi Burlington responded

We're so glad to know that you've had a decade-long positive experience with us at Audi Burlington. Our team always aims for superior service and we appreciate your recognition of their efforts! Thanks for the review.

November 03, 2023

Dealership Rating
Employee Rating

Great service. Honest people. They sent me videos and photos of my car while they were working on it. More

by Dap2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Brodeur, Raymond Hebert, Anthony Ferreira , Gary Carman, Kelly Mullaney

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Nov 06, 2023

Audi Burlington responded

We're glad to know that you appreciated our transparent service at Audi Burlington! It's important for us that customers feel informed about their vehicle's care. Thanks for the positive feedback and we hope to see you again soon!

October 30, 2023

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Employee Rating

Got the repairs done on time and was clear on what was needed. Video was helpful. More

by Rakeefe77
Service Communication
Recommend Dealer
Yes
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Nov 01, 2023

Audi Burlington responded

Thank you for coming to Audi Burlington! We're so happy that you had a positive experience and look forward to seeing you again!

October 29, 2023

Dealership Rating
Employee Rating

As always, the service is fantastic! Everyone is friendly, and also professional. I appreciate the video review of the service from the repair technician. More

by marcy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 31, 2023

Audi Burlington responded

Hey Marcy, thank you for the 5-star rating! We're glad to know you enjoyed the service and found our team at Audi Burlington friendly and professional. We appreciate your feedback! Have a great ride!

October 27, 2023

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Employee Rating

Great service at the Audi Burlington location. thank you very much. See you next year. More

by Zoyakin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 27, 2023

Audi Burlington responded

Thank you for the wonderful review! Take care and we'll see you next time! - The Audi Burlington Team

October 26, 2023

Dealership Rating
Employee Rating

Prompt and professional service. Good communication about problems and proposed solutions. Clear and fair prices. More

by Jhigham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 26, 2023

Audi Burlington responded

Jhigham, we appreciate your feedback! It's great to know that our team at Audi Burlington provided you with prompt and professional service. We're here for any future needs you might have.

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