Jim Parolisi
Jim Parolisi at Audi Burlington

Jim Parolisi | Page 25

Service Advisor

Audi Burlington

62 Cambridge St
Burlington, MA 01803

4.7
550 Reviews
4.7

550 Reviews

Write a Review

550 Reviews of Jim Parolisi

November 02, 2022

Dealership Rating
Employee Rating

Considerate, responsive, and thorough. The alternator failed leaving partially in the road. Audi roadside assist was 90 minutes away at a minimum leaving me to call the local police to p More

by Mgr
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Nov 03, 2022

Audi Burlington responded

Thank you for sharing your experience! We're so glad our Audi Burlington team was able to assist you and we hope we can be of service again in the future. Take care!

November 02, 2022

Dealership Rating
Employee Rating

I requested an appointment for my car with 45,689 miles. I was greeted with a 689$ exspense. I need an oil change! More

by Deborahle1964
Customer Service
Friendliness
Price
Recommend Dealer
No
Nov 07, 2022

Audi Burlington responded

We must have performed additional services to your vehicle. We always provide our clients with accurate estimates for the services we recommend and receive authorization before performing them. If you care to discuss your experience with me further do not hesitate to contact me directly. Matthew Brickey - Service Manager - mbrickey@herbchambers.com

October 29, 2022

Dealership Rating
Employee Rating

Excellent and personal service. The car was ready when I was told, was clean, and felt like new. More

by Mreich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 31, 2022

Audi Burlington responded

Thank you for sharing your review! We appreciate your business! -Audi Burlington

October 29, 2022

Dealership Rating
Employee Rating

I had my car serviced today. Jim took care of me. He was very nice to work with. They explained everything in detail. I have always had a great experience here. I highly recommen More

by ChristineRDH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 31, 2022

Audi Burlington responded

Thank you for your review, Christine! We're so happy that Jim took such great care of you during your recent service experience! We look forward to seeing you next time! -Audi Burlington

October 28, 2022

Dealership Rating
Employee Rating

Despite slow computer issues, Jim was able to update my records and get me set up for my service appointment and a loaner. More

by msr01908
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 31, 2022

Audi Burlington responded

Thank you for sharing your experience! We're glad Jim was able to assist you and look forward to your next visit here at Audi Burlington!

October 28, 2022

Dealership Rating
Employee Rating

This was my second auto purchase from Audi Burlington. Great people. Great service. Great experience They made the experience easy More

by Mitch_m80
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adnan Sehovic , Sven Curkic, Ali Mohajer

Oct 28, 2022

Audi Burlington responded

Hello Mitch, Thank you for sharing. It is experiences like you had we strive to ensure every client has. It means so much to Adnan, Lauren, and, the rest of our team that you have such kind words to say about our dealership. Please know we are always here if you need anything at all, even if it is just a quick conversation about the cars we both love. - Matthew Correia - Business Development Manager - mcorreia@herbchambers.com.

October 24, 2022

Dealership Rating
Employee Rating

I am very satisfied with this dealership. The staff members with whom I interacted were very courteous and helpful. I’m satisfied with their answers to my questions. Thank you for the excelle More

by frankpassamonte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Derek Brodeur , Gary Carman, Kelly Mullaney, Ali Mohajer

Oct 24, 2022

Audi Burlington responded

Thank you for your review! We're so happy that our team answered all of your questions during your recent visit! -Audi Burlington

October 21, 2022

Dealership Rating
Employee Rating

Jim and the service staff were great… easy to get a hold of, straightforward and very knowledgeable. Highly recommend! More

by josiahhaley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 24, 2022

Audi Burlington responded

Thank you for the wonderful feedback! We're happy to hear Jim & the team provided you with an excellent experience and we hope to see you again next time here at Audi Burlington!

October 20, 2022

Dealership Rating
Employee Rating

Would recommend to anyone for an auto dealer particularly because of their service department! Friendly, professional and experienced. More

by John.vanopdorp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Derek Brodeur , Kelly Mullaney

Oct 20, 2022

Audi Burlington responded

Thank you for recommending our service team, John! We are happy you had a five-star experience and look forward to assisting you again! - Audi Burlington

October 16, 2022

Dealership Rating
Employee Rating

No problem making an appointment for the same day. Car was done in less than an hr. Oil change. Good customer service! More

by Ils
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 18, 2022

Audi Burlington responded

We're happy you enjoyed your experience servicing your car at Audi Burlington! Thank you for taking the time to leave us this great review!

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