Jim Parolisi | Page 50

Over delivery each time I visit or call The service is impeccable. If I call with a question, i get an answer quickly. The work is on time and budget. Easy to schedule an appointment, ser The service is impeccable. If I call with a question, i get an answer quickly. The work is on time and budget. Easy to schedule an appointment, service loaners are clean and new, waiting area is clean, easy to work in and there are snacks. I appreciate the professional service provided by Audi of Burlington. On related topics, Lauren Savage and Adnan Sehovic have gone above and beyond my expectations to make sure that each time I come in for service, I am completely satisfied. More

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Great Service Department The Burlington Audi service department has knowledgeable and courteous service reps and mechanics. I have been working with Jim for almost 5 years an The Burlington Audi service department has knowledgeable and courteous service reps and mechanics. I have been working with Jim for almost 5 years and he always keeps me updated with the status and any decisions that need to be made. He treats me like a friend rather than just a customer which provides a more personalized experience. More

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Audi Burlington far better then Ira Audi Danvers I had an ongoing oil consumption issue with my 2009 Audi A4 which I brought to the attention of Ira Audi in Danvers almost from the time of purchasing I had an ongoing oil consumption issue with my 2009 Audi A4 which I brought to the attention of Ira Audi in Danvers almost from the time of purchasing the certified vehicle. They were not helpful to say the least. Jim Parolisi at Audi Burlington explained the history of the problem and helped present the case to Audi America. The result was very positive; Audi America stood behind the vehicle even though it was out of warranty and I feel that Jim played a role in the decision. The repairs we done quickly and now my car runs better then ever. For now on when I need major service I will look to Audi Burlington and Jim Parolisi. Drive right by Ira Audi in Danvers and head to Herb Chambers Audi in Burlington if you want people who really know how to treat customers and the best Service techs you will find for your Audi. More

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Best Audi service department in the Boston Area We have three Audi's in the family, and between the regular scheduled maintenance, and the occasional issues with our cars, we frequently visit their We have three Audi's in the family, and between the regular scheduled maintenance, and the occasional issues with our cars, we frequently visit their service department. I cannot say enough good things about the service department, which I strongly believe it is the best in the area. Their service advisor are top notch, always courteous and professional, the appointments are timely, and they always have a loaner car available. Last, but not least, I cannot say enough about Jim Parolisi who goes above and beyond to ensure customer satisfaction. On the sales side, we are on our second lease though this dealership, and the second car was custom ordered from Germany because the color/trim/options package we wanted was not available in the US. They made the process a breeze and my only regret was not going the "extra mile" to chose European delivery. More

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Working with Audi of Burlington It was great to work with Brian Okova and Nick Dota, both went out of their way to assist me in my search for the car I was looking for. I will be ba It was great to work with Brian Okova and Nick Dota, both went out of their way to assist me in my search for the car I was looking for. I will be back for my next vehicle purchase. More

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Over 5 years of Excellent Audi Service I have been working with Jim Parolosi for over 5 years regarding service needs for my Audi A4. Jim is knowledgable, dependable and very professional I have been working with Jim Parolosi for over 5 years regarding service needs for my Audi A4. Jim is knowledgable, dependable and very professional in his dealings with his customer's service requirements. It would be easy to do business with any Audi dealership, however, the service experience that Jim has consistently provided is why I have stayed with Audi Burlington. Keep up the good work Jim. More

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Second Audi from Audi Burlington I just bought my second Audi Q5 from Audi Burlington. I worked with Peter Matton who made both this experience and my first purchase several years ag I just bought my second Audi Q5 from Audi Burlington. I worked with Peter Matton who made both this experience and my first purchase several years ago, absolutely seamless and painless. He is highly professional, knowledgeable and hardworking. Everyone at the dealership is extremely helpful even if they are not working on your deal. There are no high pressure sales strategies. Also a shout out to service manager Jim Parolisi and the service team, with whom I have worked in the past. Really top notch and deliver what they promise. An excellent dealership and staff. More

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Audi Burlington.. Great dealership If your in the market for a buy or leased Audi, check out Burlington dealership and ask for Peter Matton. He has been in business number of years and If your in the market for a buy or leased Audi, check out Burlington dealership and ask for Peter Matton. He has been in business number of years and will work with you to find best fit for you around price and car. If you need service on your car been working with Jim Parolisi for years and he is excellent. More

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Best in Class ! General Manager Adnan Sehovic has assembled a team of sales and service professionals that set the standard for excellence ... Mr. Sehovic, Sales Mana General Manager Adnan Sehovic has assembled a team of sales and service professionals that set the standard for excellence ... Mr. Sehovic, Sales Manager Nick Dota, Sales Representative Bruno Lopes, Business Development Manager Lauren Savage, Service Department Consultant Jim Parolisi, and Finance Consultant Zak Nolen are the BEST at what they do ... if you're looking to buy or lease an Audi, go to Audi Burlington ... you'll be glad you did ! More

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Excellent Service Experience Because of Jim Parolisi I recently brought my S4 to be serviced by Audi Burlington, Ma. My service advisor, Jim Parolisi, provided me with excellent service. He was very kn I recently brought my S4 to be serviced by Audi Burlington, Ma. My service advisor, Jim Parolisi, provided me with excellent service. He was very knowledgeable of the mechanical issues, showed care explaining the issues to me thoroughly and followed up as appropriate as to when my car would be ready. The dealership provided a loaner car to help ease the disruption of my daily routine. When comparing Jim's service with other local European car dealerships (competitors) I've visited in the past, the positive experience Jim provided was the best a customer can ask for during a time of need with a car problem. Because of Jim's service, I've also recommended Audi Burlington to other Audi owners. MANY THANKS, Jim -- you're the best! Another very satisfied customer for Audi Burlington service department. More

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