Jim Pompei | Page 2

Jim was very attentive and made the whole process of buying a new car very easy. buying a new car very easy. More

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4th time returning customer over the past 13 years. Great Customer Service & Experience with personal attention. Great Customer Service & Experience with personal attention. More

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We are multi-repeat customers. I have purchased the MDX (twice), the RDX and now the ADX. Acura of Berlin and Jim in particular have always worked hard to meet my requests and help I have purchased the MDX (twice), the RDX and now the ADX. Acura of Berlin and Jim in particular have always worked hard to meet my requests and help guide me through the process. Instead of being a stressful experience, they are forthright and honest. This past visit we met Jessica who was just as no-nonsense. The entire experience was positive and helped me make a decision that made me feel comfortable. Highly recommend Jim and the team at Acura of Berlin. More

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They know me very well here, I’ve been doing business with Acura of Berlin and Jim for 7 years now. Very happy every time I pull off the lot with a new SUV. It’s always a pleasure doing business here. with Acura of Berlin and Jim for 7 years now. Very happy every time I pull off the lot with a new SUV. It’s always a pleasure doing business here. More

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Jim was very helpful great service he made the process easy and explained everything well easy and explained everything well More

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Great Dealership friendly knowledgeable staff helped guide me through the purchase of my leased vehicle. guide me through the purchase of my leased vehicle. More

by Paul Calaluce Verified Customer Verified Customer

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Dealing with them at first was alittle shaking I almost felt like I was wasting their time by talking to me asking me if I was serious about buying or just looking then when I did find something I did like felt like I was wasting their time by talking to me asking me if I was serious about buying or just looking then when I did find something I did like only then did they work with me the worst thing was all the lies that came out after purchasing the suv I wanted. First was the incorrect one owner second was the missing antenna that I told them after the fact and didn’t offer to reimburse me for then was told that my factory warranty was up when it actually was not then the two open recalls on the suv so if you want a nice car or suv yes just buyer beware do better research and oh yeah by the way was called the next day asking how I liked my new suv starting telling the salesman about what I found quickly said he would check into it and never called me back real good customer service once you buy your on your own More

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We had a great experience purchasing our vehicle from Acura of Berlin. The staff was friendly, professional, and made the entire process smooth and stress-free. We worked with Jim and he took the time to Acura of Berlin. The staff was friendly, professional, and made the entire process smooth and stress-free. We worked with Jim and he took the time to answer all of our questions without ever making us feel pressured. We truly appreciated his honesty, responsiveness, and customer service. When we had a concern about the vehicle, Jim and his colleagues took it seriously and put our minds at ease. Their thoroughness and commitment to ensuring the vehicle was in excellent condition gave us confidence in our purchase. Jessica was also wonderful to work with. She made the financing process easy to understand, was patient in answering our questions, and explained everything clearly. Her professionalism and friendly demeanor made what can often be the most stressful part of buying a car feel simple and comfortable. We would definitely recommend Acura of Berlin to anyone looking for a positive car-buying experience! More

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I loved working with Jim and Brandon and Anthony! They were ultra professional and gave me facts to assist in my choice. I was able to drive out of their lot in 24 hours! Everyone at Acura of Berl They were ultra professional and gave me facts to assist in my choice. I was able to drive out of their lot in 24 hours! Everyone at Acura of Berlin was easy to work with and engaging. Would buy from Jim again!! More

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After a stressful week of car searching and leaving from one Acura dealership to another, Jim made all the difference. Despite being busy, he took the time to answer all my questions and helped me get the e one Acura dealership to another, Jim made all the difference. Despite being busy, he took the time to answer all my questions and helped me get the exact car I wanted. He was patient, professional, and made the process easy. Highly recommend working with Jim! More

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